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Operations Clerk

US Foods · Plainfield, IL · $19.00–$30.00 an hour · Full time

Posted Sep 24, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

This role supports inbound and outbound warehouse operations. What kinds of records and reports have you kept in past jobs?

What they are checking: Experience with the data entry and reporting work that keeps freight and scheduling on track.

Tell me about a time you had several people asking you for things at once. How did you decide what to do first?

What they are checking: Ability to prioritize calmly in a busy operations office where everyone thinks their request is urgent.

How would you work with drivers and warehouse leads who are under time pressure and may be short with you?

What they are checking: Patience and professionalism with drivers and leads who are rushed, which keeps the operation running smoothly.

What would you do

A truck shows up for a delivery that is not on today's receiving schedule. What do you do?

What they are checking: Whether they verify, communicate with the warehouse team and avoid making assumptions about freight.

A report you sent out had a mistake that someone else caught. How would you handle it?

What they are checking: Ownership of errors and fixing them quickly instead of hiding them.

This position will relocate to Plainfield by mid 2027. How does that move fit with your plans?

What they are checking: Whether the candidate has thought about the commute or move so they will stay with the role after the relocation.

What would you do if you noticed the same scheduling problem happening every week?

What they are checking: Whether they speak up and suggest fixes, fitting a continuous improvement focus.

About the work

How do you make sure the information you enter is accurate when you are entering a lot of it quickly?

What they are checking: Habits for accuracy, since a data entry error in a warehouse can mean wrong product or wrong counts.

What experience do you have with Excel or warehouse systems? Give me an example of how you used them.

What they are checking: Comfort with the tools needed to prepare and distribute reports in a distribution center.

How do you keep files and records organized so someone else could find what they need?

What they are checking: Good record maintenance that supports the whole team, not just the person who filed it.

Practice this interview out loud.

Offer builds a real interview for this exact role at US Foods from your resume and this job description, asks the questions one at a time, and tells you what landed. The first one is free.

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The full job description

As published by US Foods.

ARE YOU A CURRENT US FOODS EMPLOYEE? PLEASE APPLY DIRECTLY THROUGH OUR INTERNAL WORKDAY CAREER SITE Join Our Community of Food People! BASIC PURPOSE The Coordinator, Warehouse will perform activities that support inbound, outbound, and general warehouse operations to ensure timely delivery and scheduling of freight and proper distribution of warehouse items. Activities include data entry, preparation and distribution of reports, and record maintenance. Ready to build a career with a company that’s leading the food service industry? This position will relocation to Plainfield, IL by mid 2027. Schedule: Monday-Friday 7:30AM- 4:30PM Compensation depends on relevant experience and/or education, specific skills, function, geographic location, and other factors as applicable by law. The expected base rate for this role is between $19 and $30. This role will also receive overtime compensation. Benefits for this role may include health insurance, pre-tax spending accounts, retirement benefits, paid time off, short-term and long-term disability, employee stock purchase plan, and life insurance. To review available benefits, please click here: https://www.usfoods.com/careers/benefits.html US Foods is one of the largest food distributors with a culture and history of promoting from within, excellent training programs and a continuous improvement focus. ESSENTIAL DUTIES AND RESPONSIBILITIES Duties may include but are not limited to general warehouse, inbound and/or outbound functions. Duties may vary depending on shift. General warehouse: • Ensure optimal warehouse operations by preparing and processing routine forms, reports, and documents (inbound documents, outbound documents, discrepancy reports, stock and damage claims, time sheets, requisitions, shipping labels, etc.) following standard procedures. • Communicate with internal and external customers to support staff and customer needs. Respond to inquiries and telephone calls. Respond to requests by researching information. • Collect, track, and input data on relevant operations metrics to support tracking warehouse performance, including shorts, mispicks, dump/damage, service level, associate over-time. • Other duties as assigned by manager. Inbound: • Schedule receiving appointments with vendors for all inbound freight according to warehouse capacities to support proper inbound warehouse functioning. Prepare and update Delivery Appointment sheet daily for receiving department. • Complete inbound freight processes by performing inbound driver check-in and check-out. • Ensure warehouse readiness for receiving by assigning receiving doors for inbound carriers. • Prepare purchase orders for receiving and confirm purchase orders. Outbound: • Support night warehouse functions by checking returns and credit slips and assembling returned orders for proper return to picking slot. Investigate picking errors and find missing products. • Interact with warehouse personnel to solve selecting and shipping issues. • Complete outbound paperwork and reports including documents for selecting crew, route loading, drivers, and trucks received at night; Update the master storage report. SUPERVISION : • N/A RELATIONSHIPS • Internal: Operations manager, purchasing department • External: Carriers, vendors WORK ENVIRONMENT • The work will take place at a desk in a US Foods office-based environment but may occasionally require work in normal warehouse environments including cooler and freezer areas where temperatures may be as low as -5 degrees. MINIMUM QUALIFICATIONS Related Experience/Requirements: • Minimum of two years of experience in warehouse & delivery procedures required. Knowledge/Skills/Abilities : • Effective communication both verbally and in writing. • Excellent telephone and customer service ability. • Strong math, analytical, and organizational skills with high attention to detail. • Basic computer skills with a good knowledge of programs such as Microsoft Word, Excel, Access, and Outlook. • Problem solving and critical thinking abilities to solve problems of limited scope. • Strong teamwork skills with the ability to support others in the department and division. Education • High school diploma or GED/equivalent required. PREFERRED QUALIFICATIONS Certifications/Training • Preferred experience in the following areas: SAE, Truck Builder, Red Prairie, Kronos, Incentive/Component Pay, Road Net, XATA, Shopfax, Tandem, PowerDock equipment inventories, and warranties. PHYSICAL QUALIFICATIONS Must be able to perform the following physical activities for the described length of time: OCCASIONALLY: 1% - 33 / FREQUENTLY: 34% - 66% / CONTINUOUSLY: 67% - 100% or NEVER JOB REQUIRES WORKER TO: FREQUENCY: STAND OCCASIONALLY WALK OCCASIONALLY DRIVE VEHICLE N/A SIT CONTINUOUSLY LIFT 1-10 lbs (Sedentary) OCCASIONALLY 11-20 lbs (Light) OCCASIONALLY 21-50 lbs (Medium) OCCASIONALLY 51-100 lbs (Heavy) N/A Over 100 lbs (Very Heavy) N/A CARRY 1-10 lbs (Sedentary) OCCASIONALLY 11-20 lbs (Light) OCCASIONALLY 21-50 lbs (Medium) OCCASIONALLY 51-100 lbs (Heavy) N/A Over 100 lbs (Very Heavy) N/A PUSH/PULL*1 OCCASIONALLY CLIMB/BALANCE*2 OCCASIONALLY STOOP/SQUAT OCCASIONALLY KNEEL OCCASIONALLY BEND OCCASIONALLY REACH ABOVE SHOULDER FREQUENTLY TWIST OCCASIONALLY GRASP OBJECTS*3 FREQUENTLY MANIPULATE OBJECTS*4 OCCASIONALLY MANUAL DEXTERITY*5 OCCASIONALLY 1 (Push/Pull: Hand truck, gate, straps, metal ramp, truck door, dolly, boxes, truck gear shift) 2 (Climb/Balance: In/Out Truck/Trailer to cab. On/Off ramp to ground level and side doorsteps and Platform of trailer. Stairs) 3 (Grasp Objects: Hand truck, boxes, cartons, steering wheel) 4 (Manipulate Objects: Boxes, dolly, metal truck ramp, hand truck, paperwork, truck gate, straps) 5 (Manual Dexterity: Typing, use of office machines such as copiers, printers) Compensation depends on relevant experience and/or education, specific skills, function, geographic location, and other factors as applicable by law (for example: state or local minimum wage thresholds). The expected base rate for this role is between $19 - $30 ***EOE – Race/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/ Age/Genetic Information /Protected Veteran/Disability Status***

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