Operations Associate, Starbucks Barista, Little Italy, #112

Tell me about a job where your tasks changed a lot from day to day. How did you handle it?

What they are checking: Whether they're comfortable switching between drinks, restocking, packing and deliveries.

Tell me about a time you made a mistake at work and how you fixed it.

What they are checking: Whether they own mistakes and correct them instead of hiding them.

Several drink orders come in at once while you're also supposed to restock shelves. What do you do first?

What they are checking: Whether they can prioritize in a fast-paced shift and keep orders moving.

You notice a product is expired while restocking. What do you do?

What they are checking: Whether they pay attention to details that protect customers and inventory accuracy.

How do you keep your work area organized during a busy shift?

What they are checking: Whether they keep things tidy as they go so the facility runs smoothly.

A teammate is falling behind on packing orders. What would you do?

What they are checking: Whether they pitch in to help the team rather than only doing their own tasks.

How do you handle a shipment when a delivery arrives during a rush?

What they are checking: Whether they can balance inbound tasks with customer orders without letting either slip.

Have you made espresso drinks before? Walk me through how you'd make a drink to spec.

What they are checking: Whether they can follow a recipe exactly so every customer gets the same drink.

How do you make sure an order is packed correctly before it goes out?

What they are checking: Whether they check their work, since a wrong item means an unhappy customer who isn't there to fix it.

What food safety habits do you follow when preparing food and drinks?

What they are checking: Whether they know basics like handwashing, temperatures and clean equipment.