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On-Call/Registry Food Service Worker - Sanitation

Shirley Ryan AbilityLab · Chicago, IL · Part time

Posted Jul 15, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you trained a new kitchen employee. What did you focus on first?

What they are checking: Whether they put safety and accuracy first when training, since the posting includes training staff.

Tell me about a time you had to evaluate someone's performance and give them hard feedback.

What they are checking: Whether they can handle the evaluation part of supervision honestly without avoiding conflict.

How do you show respect and compassion to patients when your team is mostly behind the scenes?

What they are checking: Whether they connect kitchen work to patient care, which matches the hospital's stated core values.

What would you do

As an on-call supervisor you might walk into a kitchen you haven't worked in for weeks. How do you take charge of the shift quickly?

What they are checking: Whether they can lead a team they don't see every day and get up to speed fast on a PRN schedule.

A cook isn't following the recipe and the portions are coming out wrong. What do you do?

What they are checking: Whether they correct staff directly and respectfully to keep meals consistent with established recipes and menus.

Two staff members call off and patient meal service starts in an hour. How do you handle it?

What they are checking: Whether they can reassign work under pressure and still get patient meals out on time and correct.

A family member is upset that their loved one's meal was cold and late. How do you respond?

What they are checking: Whether they show compassion to families while finding and fixing the problem behind the complaint.

About the work

Many patients here have severe conditions and special diets. How do you make sure a tray goes out with the right texture and restrictions?

What they are checking: Whether they understand that diet errors in a rehab hospital can harm patients, especially with swallowing issues.

Walk me through the food safety checks you run during a shift.

What they are checking: Whether they actively monitor temperatures, storage and sanitation rather than assuming the team is following the rules.

What food safety certification do you hold, and how have you used it on the job?

What they are checking: Whether they have formal food safety training and apply it in daily practice rather than just holding a card.

Practice this interview out loud.

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The full job description

As published by Shirley Ryan AbilityLab.

Shirley Ryan AbilityLab is the global leader in physical medicine and rehabilitation for adults and children with the most severe, complex conditions. By joining our team, you’ll be part of our life-changing mission and vision. You’ll contribute to an innovative, multifaceted culture that is second to none — one that embraces collaboration, excellence, discovery and compassion. You’ll play a role in something that’s never been done before as we integrate science and clinical care to help patients achieve better, faster outcomes — as we Advance Human Ability, together. Job Description Summary The Food Service Worker will maintain safe, accurate and timely staff and patient meal service while ensuring high standards of department sanitation, accurate cashiering and food production. The Food Service Worker will consistently demonstrate support of the SRAlab statement of Vision, Mission and Core Values by striving for excellence, contributing to the team efforts and showing respect and compassion for patients and their families, fellow employees, and all others with whom there is contact at or in the interest of the institute. The Food Service Worker will demonstrate SRAlab Core Attributes: Communication, Accountability, Flexibility/Adaptability, Judgment/Problem Solving, Customer Service and SRAlab Values (Hope, Compassion, Discovery, Collaboration, and Commitment to Excellence) while fulfilling job duties. Job Description The Food Service Worker will: • Provide timely, efficient and accurate patient tray line setup and patient meal assembly. • Provide courteous and timely set-up and service in the cafeteria, at the cashier stations and for catered events. • Deliver and retrieve patient meals to and from nursing units in a safe and expedient manner. • Maintain the sanitation and cleanliness of the service ware, pots, pans, equipment and work and service areas. Operate the dish machine for service ware sanitation. • Prepare toast, salads, desserts and other food items requiring some food preparation skills according to specific directions and established quantities. • Operate cash register accurately with no over rings or shortages. Ensure that cash drawer has proper level of cash, obtaining additional change as necessary. • Refill coffee urns, juice and milk dispensers as needed and stocks cafeteria with various food and non-food items as needed including donuts, fruit, silverware, condiments, paper products and the like. • Follow safe food handling practices, maintain food items at appropriate temperatures and follow established storage practices. Sustain a sanitary work environment according to health standards and Department policies. • Assist patients as necessary in providing or making daily meal selections. • Perform all other duties that may be assigned in the best interest of SRAlab. Reporting Relationships: • Reports directly to Food Service Supervisor. Knowledge, Skills & Abilities Required: • 1. Ability to read, understand and follow written and verbal instructions when preparing food, serving patients and staff and performing non-complex mathematical calculations at a level normally acquired through the completion of elementary school. • 2. Approximately one to three months on-the-job experience in order to become familiar with basic food preparation techniques and learn cafeteria procedures and department policies. • 3. Interpersonal skills necessary to courteously greet patients when delivering food trays to rooms and employees, visitors and other cafeteria patrons. • 4. Basic analytical skills necessary to portion proper amounts of food to patient trays and stock food stations with necessary items. • 5. Ability to concentrate and pay close attention to detail needed for approximately twenty percent of work time when entering customer charges, receiving money, making change, counting and weighing food items and working tray line. Working Conditions: • Normal office environment with little or no exposure to dust or extreme temperature. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Pay and Benefits*: Pay Range: 18.00 USD Hourly Benefits: Shirley Ryan AbilityLab offers a comprehensive benefits program that is competitive with our industry peers in our geographic locations: https://www.sralab.org/benefits *Benefits and benefits’ eligibility can vary by position. Benefits Learn about the benefits of working at Shirley Ryan AbilityLab, including vacation hour, healthcare plans, 401k and more. Benefits Equal Employment Opportunity Employer Shirley Ryan AbilityLab is an Equal Employment Opportunity Employer. All applicants will be afforded equal employment opportunity without discrimination because of race, color, religion, sex, marital status, national origin or ancestry, citizenship status, age, disability, sexual orientation, gender identity, genetic information, military status, order of protection status, unfavorable discharge from military service, or any other characteristics protected by law. EEO is the Law | EEO is the Law - Know Your Rights | View our Full Policy Shirley Ryan AbilityLab is an Affirmative Action Employer as required by law.

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