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Office Manager - Aviation

STV · Chicago, IL · $83,979–$95,976 a year · Full time

Posted Sep 28, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you managed an office move or seating change.

What they are checking: Whether they can plan space changes with little disruption to the team.

Tell me about a time you built a good relationship with a vendor or building manager.

What they are checking: Whether they work well with outside partners, since they are the main contact for building management.

This role is fully onsite at a client site. How would you represent STV well there?

What they are checking: Whether they see themselves as a face of the firm to the client, not just an admin.

How do you stay organized when you are pulled between facilities, people and events in the same hour?

What they are checking: Whether they can handle a wide range of tasks without things falling through the cracks.

What would you do

Two teams have booked the same large conference room for an important meeting. What do you do?

What they are checking: Whether they can resolve booking conflicts calmly and find a fair fix quickly.

The HVAC stops working in the middle of a client meeting day. How do you handle it?

What they are checking: Whether they act fast with building management and keep the office running during facilities problems.

A badge renewal deadline is close and an employee has not turned in their paperwork. What do you do?

What they are checking: Whether they follow up firmly to keep staff compliant and able to access the airport.

About the work

You will be the Airport Badging Coordinator and an authorized signatory. Why does accuracy matter so much in that role?

What they are checking: Whether they understand that airport badging is a security responsibility with real compliance consequences.

How do you keep supplies stocked without overspending or running out?

What they are checking: Whether they have a simple system for inventory and vendor management.

Walk me through how you would onboard a new employee so they are ready to work on day one.

What they are checking: Whether they plan onboarding steps ahead, including badges, equipment and access.

Practice this interview out loud.

Offer builds a real interview for this exact role at STV from your resume and this job description, asks the questions one at a time, and tells you what landed. The first one is free.

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The full job description

As published by STV.

STV is seeking an organized and outgoing Office Manager - Aviation to assist one of our Aviation clients in Chicago, IL. This position will be fully onsite at our client site in Chicago, IL . Job Responsibilities include: Office Operations & Facilities • Maintain overall office appearance and cleanliness, ensuring shared spaces (lobbies, break rooms, and conference rooms) are tidy, stocked, and welcoming. • Reset conference rooms after meetings (chairs, technology, supplies). • Oversee booking, scheduling, and on-site support for large conference rooms, including troubleshooting conflicts. • Serve as primary point of contact for building management, coordinating badge access, deliveries, and reporting/monitoring facilities issues (HVAC, plumbing, lighting, etc.). • Manage space planning and seating assignments, including moves or reconfigurations to support team growth. • Coordinate parking passes, visitor access, and transportation logistics. • Maintain office supplies inventory and manage vendor contracts (coffee, break room supplies, cleaning, etc.). • Serve as the Airport Badging Coordinator, acting as an authorized signatory responsible for processing badge applications, scheduling appointments, tracking badge renewals, and ensuring compliance with airport badging requirements. People & Culture • Handle onboarding of new employees, including setup of workspace, technology, and building access. • Provide general support and hospitality for visitors, VIPs, and executive guests. • Coordinate recognition events, birthdays, milestones, and cultural activities to strengthen team engagement. • Plan and oversee team-building, volunteer, and community outreach events. Administrative Support • Report to and coordinate with the Program Management Team (PMT) Directors. • Coordinate Program Management Team (PMT) Directors’ schedules. • Schedule and facilitate meetings, including ordering meals when necessary. • Develop and implement office policies, procedures, and standards. • Coordinate office equipment maintenance with IT. • Track and monitor office budget for supplies, events, and facility needs. • Serve as the internal communications hub for office-wide updates, reminders, and scheduling information. • Coordinate program wide All Hands meetings, including aligning PMT leadership calendars, scheduling, issuing invitations, securing space, ordering catering, and ensuring technology is in place. Required Experience: • 8 years+ experience working as an Administrative Assistant or Office Manager in a busy office atmosphere • Bachelor's degree preferred or equivalent work experience • Proficiency in Microsoft ® Suite, including Word, Outlook, Excel, and PowerPoint • Self-motivated decision maker and problem solver • Strong planning, organizational and communication skills • Client-focused and a strong work ethic • Must be able to pass a federal background check #LI-AW1 #LI-ONSITE This position is not eligible for sponsorship. Compensation Range: $83,978.91 - $95,975.90 STV offers the following benefits • Health insurance, including an option with a Health Savings Account • Dental insurance • Vision insurance • Flexible Spending Accounts (Healthcare, Dependent Care and Transit and Parking where applicable) • Disability insurance • Life Insurance and Accidental Death & Dismemberment • 401(k) Plan • Retirement Counseling • Employee Assistance Program • Paid Time Off • Paid Holidays • Back-Up Dependent Care • Parental Leave • Continuing Education Program • Professional Licensure and Society Memberships STV is committed to paying all of its employees in a fair, equitable, and transparent manner. The listed pay range is STV’s good-faith salary estimate for this position. Please note that the final salary offered for this position may be outside of this published range based on many factors, including but not limited to geography, education, experience, and/or certifications. Not sure this role is the perfect match? We encourage you to apply if STV’s work and values resonate with you. We know great candidates don’t always meet every qualification, and research shows women and people of color are less likely to apply unless they do. At STV, we believe strong talent comes from a wide range of backgrounds, and your skills and experience may align with this or another opportunity as we continue to grow.

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