Jobs › Elara Caring

Office Clinical Coordinator

Elara Caring · Des Plaines, IL · $25.00–$30.00 an hour · Full time

Posted Oct 5, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about your experience coordinating care or schedules in a healthcare office.

What they are checking: Whether they bring real experience with the pace and detail of clinical office coordination.

Tell me about a time you had many urgent requests at once. How did you prioritize?

What they are checking: Whether they put client safety first and stay organized under pressure.

How do you build good working relationships with caregivers you rarely see in person?

What they are checking: Whether they support field staff through respectful, reliable communication, which helps keep caregivers.

What would you do

A caregiver calls off for a client who can't be left alone, and you have one hour. What do you do?

What they are checking: Whether they can solve coverage problems fast and keep the client and family informed.

A family calls angry that the caregiver didn't show up today. How do you handle the call?

What they are checking: Whether they stay calm, apologize sincerely and fix the problem rather than making excuses.

How do you decide which caregiver to send to a new client?

What they are checking: Whether they consider skills, language, location and personality to make a good match.

What would you do if a caregiver reports a client fell during their shift?

What they are checking: Whether they know to make sure the client is safe, notify clinical leaders and document the incident.

About the work

How do you keep track of clients, caregivers and schedule changes so nothing slips?

What they are checking: Whether they have reliable systems for tracking details in a busy office.

How do you handle protected health information when talking on the phone or emailing?

What they are checking: Whether they understand privacy rules and verify who they're speaking with before sharing details.

What scheduling or electronic health record systems have you used?

What they are checking: Whether they can learn office tools quickly and keep records accurate.

Practice this interview out loud.

Offer builds a real interview for this exact role at Elara Caring from your resume and this job description, asks the questions one at a time, and tells you what landed. The first one is free.

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The full job description

As published by Elara Caring.

At Elara Caring, we have a unique opportunity to play a huge role in the growth of an entire home care industry. Here, each employee has the chance to make a real difference by carrying out our mission every day. Join our elite team of healthcare professionals, providing the Right Care, at the Right Time, in the Right Place. Job Description: Clinical Coordinator Tinley Park OR Des Plaines, IL At Elara Caring, we care where you are and believe the best place for your care is where you live. We know there’s no place like home, and that’s why our teams continue to provide high-quality care to more than 60,000 patients each day in their preferred home setting. Wherever our patients call home and wherever they are on their journey of health, we care. Each team member has a part to play in this mission. This means you have countless ways to make a difference as a LPN Clinical Coordinator. Being a part of something this great starts by carrying out our mission every day through your true calling: developing an amazing team of compassionate and dedicated healthcare providers. To continue to be an industry pioneer in delivering unparalleled care, we need a LPN Clinical Coordinator with commitment and compassion. Are you one of them? If so, apply today! Why Join the Elara Caring mission? • Work in a collaborative environment. • Be rewarded with a unique opportunity to make a difference • Competitive compensation package • Tuition reimbursement for full-time staff and continuing education opportunities for all employees at no cost • Opportunities for advancement • Comprehensive insurance plans for medical, dental, and vision benefits • 401(K) with employer match • Paid time off, paid holidays, family, and pet bereavement As a LPN Clinical Coordinator, you’ll contribute to our success in the following ways: • Reviews and clears HCHB coordination notes and processes administrative task workflows in an accurate and timely manner. • Obtains orders from physicians, including verbal, written and faxed orders, and enters into appropriate system for CTM review and approval. • Monitors patient hospitalization list, confirms status, and coordinates appropriate resumption of care. • Discharges patients in inpatient facility at end of episode (EOE) • Obtains patient-related attachment renewal. • Participate in High-Risk Meetings and ensure that the best provision of services is offered. • Available to provide direct care, as needed. • Answers telephone calls from patients, patient representatives, and medical professionals and communicate messages to the appropriate party or parties. • Provides clerical support to patients such as but not limited to scheduling follow-up appointments for patients (as requested), providing health summaries to case managers, obtaining pre-authorizations, and addressing patient questions or concerns. What is Required? • Graduate of an accredited school of professional nursing • Current Certified Licensed Vocational Nurse or Licensed Practical Nurse • 1 year of home care or hospice experience • Able to seek patient feedback, advocate for patients, understanding of patient needs, and managing patient expectations • Able and willing to travel up to 50% as needed to support business and patient needs • Ability to frequently lift, push, pull, and support up to 50 pounds, including positioning or transferring patients and moving equipment • Valid driver’s license and insurance and reliable transportation to perform job tasks You will report to the Clinical Team Manager. The base pay for this position is $25 to $30 hourly, based on the company’s good faith estimate at the time of posting. Actual pay will be determined based on factors such as education, experience, skills, and internal equity. Equal Employment Opportunity : We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruiting@elara.com. Pay & Benefit Information : Compensation for this role will be determined based on a variety of factors, including qualifications, skills, competencies, and relevant experience. Elara offers a broad range of benefits. Learn more at https://careers.elara.com/us/en/benefits EVerify : Elara Caring participates in E-Verify after a job offer is accepted and Form I-9 completed.

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