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Nutrition Services Supervisor

Silver Cross Hospital · New Lenox, IL · $16.66–$19.99 an hour · Full time

Posted Oct 1, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you had to correct a coworker who was also a friend.

What they are checking: Whether they can hold people accountable fairly, which supervisors must do.

The posting says you will issue disciplinary action for minor infractions. How do you approach those conversations?

What they are checking: Whether they are clear, consistent and respectful rather than avoiding discipline or being harsh.

What would you do

At the end of lunch, your register count is short. What do you do?

What they are checking: Whether they recount, document honestly and report the problem instead of covering it up.

The dish machine temperature is reading too low. What do you do?

What they are checking: Whether they stop using it, fix or report the issue and protect patients from unsanitized dishes.

Two staff members call off before the dinner rush. How do you cover the shortage?

What they are checking: Whether they rearrange people, step in themselves and keep patient trays on time.

A patient calls upset that their meal was late and cold. How do you handle it?

What they are checking: Whether they apologize, fix the problem quickly and find out why it happened.

About the work

You are opening the department in the morning. Walk me through your first hour.

What they are checking: Whether they know the opening steps, including temperature logs and staffing, that keep the day running safely.

How do you check a patient trayline to make sure trays are correct?

What they are checking: Whether they catch diet and allergy errors before trays reach patients.

How do you train a new team member on a station so they can work on their own quickly?

What they are checking: Whether they teach step by step and check understanding, not just show once.

What do you look for in a sanitation audit?

What they are checking: Whether they know the common problem areas that can make patients and staff sick.

Practice this interview out loud.

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The full job description

As published by Silver Cross Hospital.

Silver Cross Hospital is an extraordinary place to work. We’re known for our culture of excellence and delivery of unrivaled experiences for our patients, their families, the communities we serve…and for each other. Come join us! It’s the way you want to be treated. Position Summary: Responsible for the opening and closing of the department. Balances safe and cash registers and documents appropriately. Oversees the department staff and reports to appropriate manager. Oversees the department sanitation guidelines. Maintains food, cooler, freezes and dish machine temperature logs. Responsible for the delivery of food and services to patients and customers in a timely manner. Essential Duties and Responsibilities: • Assists the processes phone and faxed orders • Checks patient tray line • Closes out registers and balances after lunch and dinner • Maintains safe balance • Monitors and documents food, cooler, freezer and dish machine temperatures • Assists in the training and development of staff • Covers staffing shortages • Fills stock orders • Completes tray line audits, sanitation audits • Issues disciplinary action for minor infractions • Assists in the developing employee performance evaluations Required Qualifications : Education and Training : • High school or equivalent • Food experience preferred and or previous lead or supervisory experience preferred • Good customer relations, able and willing to follow instructions, able to communicate and understand English • Knowledge of terminology used for special diets • Valid sanitation certificate Work Shift Details: Various, Various shifts Department: NUTRITION SERVICES Benefits for You At Silver Cross Hospital, we care about your health and well-being and that is why we work hard to provide quality and affordable benefit options for you and your eligible family members. Silver Cross Hospital and Silver Cross Medical Groups offer a comprehensive benefit package available for Full-time and Part-time employees which includes: · Medical, Dental and Vision plans · Life Insurance · Flexible Spending Account · Other voluntary benefit plans · PTO and Sick time · 401(k) plan with a match · Wellness program · Tuition Reimbursement Registry employees who meet eligibility may participate in our 401(k) Savings plan with a potential match. However, registry employees are ineligible for Health and Welfare benefits. The expected pay for this position is listed below: $16.66 - $19.99 The final pay rate offered may be more than the posted range based on several factors including but not limited to: licensure, certifications, work experience, education, knowledge, demonstrated abilities, internal equity, market data, and more.

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