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Nutrition Services Aide

Silver Cross Hospital · New Lenox, IL · $16.00–$18.55 an hour · Part time

Posted Sep 24, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

This job covers the cafeteria, patient trayline, call center and dishroom. Which of those sounds hardest to you, and why?

What they are checking: Honest self-awareness about where they will need training, which helps them get up to speed faster.

Tell me about a time you had to work quickly without making mistakes, like during a rush.

What they are checking: Whether they keep accuracy when things get busy, which matters for diets, portions and charges.

What does good customer service look like to you when the customer is a tired visitor or staff member on break?

What they are checking: Whether they see small kindness in the cafeteria as part of how the hospital cares for people.

What would you do

You are on trayline and a tray ticket says the patient has a nut allergy, but the dessert has almonds. What do you do?

What they are checking: Whether they stop and fix allergy errors right away, since this is where a patient could truly be hurt.

Patients call in to order meals. How would you help a patient who is frustrated that their favorite item is not allowed on their diet?

What they are checking: Following the diet order while still being warm and helping the patient find something they will eat.

A coworker keeps skipping the handwashing step when switching tasks. What would you do?

What they are checking: Whether they will speak up or tell a lead about sanitation problems instead of looking away.

About the work

What do you know about food handling and why hospital food safety matters even more than at a restaurant?

What they are checking: Understanding that sick patients are more vulnerable, so small food safety slips have bigger consequences.

How do you keep track of par levels and restock coolers and trays during your shift?

What they are checking: Whether they keep stations ready for the next rush instead of waiting until something runs out.

What steps do you take to keep your work station clean and sanitized throughout the day?

What they are checking: Whether cleaning is a habit they do all shift, not just a quick wipe at the end.

Why is it important to write things down accurately on temperature logs and other department forms?

What they are checking: Understanding that records prove food safety and catch problems, so made-up numbers put patients at risk.

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The full job description

As published by Silver Cross Hospital.

Silver Cross Hospital is an extraordinary place to work. We’re known for our culture of excellence and delivery of unrivaled experiences for our patients, their families, the communities we serve…and for each other. Come join us! It’s the way you want to be treated. Position Summary: Responsible for the safe delivery of food and services to customer and/or patients in a timely manner. Maintains sanitation standards throughout the department. Essential Duties and Responsibilities: • Accurate and efficient on all trained positions in cafeteria; patient trayline; patient services area; call center; and dishroom. • Follows sanitation guidelines • Accurate and efficient service of customers/patients • Able to perform duties in an accurate and timely manner • Restocks inventory per par levels including coolers and trays • Records information on appropriate documents • Ensures working station area is clean and sanitized • Promotes a clean and safe environment of care. • Provides the highest standard of privacy and confidentiality in matters involving patients, coworkers, and the hospital by abiding by Standards of Conduct. Required Qualifications : Education and Training : • High School or equivalent preferred or currently attending High School • Food Handler certification required or obtained within 30 days of hire • Entry level or food service preferred • Good customer relations • Able and willing to follow instructions Work Shift Details: Various, Part-time Dishroom Department: NUTRITION SERVICES Benefits for You At Silver Cross Hospital, we care about your health and well-being and that is why we work hard to provide quality and affordable benefit options for you and your eligible family members. Silver Cross Hospital and Silver Cross Medical Groups offer a comprehensive benefit package available for Full-time and Part-time employees which includes: · Medical, Dental and Vision plans · Life Insurance · Flexible Spending Account · Other voluntary benefit plans · PTO and Sick time · 401(k) plan with a match · Wellness program · Tuition Reimbursement Registry employees who meet eligibility may participate in our 401(k) Savings plan with a potential match. However, registry employees are ineligible for Health and Welfare benefits. The expected pay for this position is listed below: $16.00 - $18.55 The final pay rate offered may be more than the posted range based on several factors including but not limited to: licensure, certifications, work experience, education, knowledge, demonstrated abilities, internal equity, market data, and more.

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