Jobs › Sanford Health

Mobility and Connected Devices Administrator

Sanford Health · Marshfield, WI · $27.50–$44.00 an hour · Full time

Posted Jul 6, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

The posting mentions reviewing incident trends using ITIL concepts. Tell me about a time you found a recurring problem and fixed the root cause.

What they are checking: Whether they move from closing tickets to preventing them through problem management.

Tell me about a time you served as the expert other IT staff came to for help.

What they are checking: Whether they share knowledge well and can guide others as a subject matter expert.

What would you do

A device with patient data on it is reported lost. What do you do in the first hour?

What they are checking: Whether they act quickly on lock, wipe and reporting steps that protect patient information.

A physician wants an app on their work phone that isn't approved. How do you handle that conversation?

What they are checking: Whether they balance security rules with a respectful, helpful response to a clinician's need.

About the work

The posting names Intune, MobileIron, Ground Control, Zebra StageNow, Apple Business Manager and Apple Configurator. Which have you worked with, and how deep did you go?

What they are checking: Whether their hands-on experience matches the actual mobile management tools this team runs.

Walk me through how a new iPhone gets from the box into a clinician's hands, fully enrolled and secured.

What they are checking: Whether they understand automated enrollment through Apple Business Manager and how policies get applied at setup.

Zebra scanners on a nursing unit suddenly can't connect to Wi-Fi after an update. How do you troubleshoot it?

What they are checking: Whether they work methodically through config profiles, certificates and network changes on rugged devices.

How would you set up policies for shared devices that many nurses use across shifts?

What they are checking: Whether they understand shared-device modes, quick sign-in and data separation in a clinical setting.

How would you plan a migration of devices from MobileIron to Intune without disrupting patient care?

What they are checking: Whether they can plan a phased cutover with pilot groups, rollback options and clinical schedules in mind.

How do you test an OS update before rolling it out to thousands of devices used in patient care?

What they are checking: Whether they use staged rollouts and testing to avoid breaking clinical apps all at once.

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The full job description

As published by Sanford Health.

Sanford Health, the largest rural health system in the United States, is dedicated to transforming the health care experience and providing access to world-class health care in America’s heartland. 

 Work Shift: 8 Hours - Day Shifts (United States of America)

 Scheduled Weekly Hours: 40

 Compensation: Salary Range: $27.50 - $44.00



 Union Position: No

 Department Details Thank you for your interest in joining our team! We're looking for a Mobility Administrator who thrives in fast-paced environments, embraces innovative technology, and brings a collaborative mindset to support mission-critical healthcare systems. At our organization, you'll be part of a strong, cross-functional team working to ensure secure, efficient, and resilient IT operations that directly support patient care. If you're passionate about making an impact through technology, we’re excited to learn more about you. Summary Responsible for administrating and supporting mobile device hardware, software and infrastructure mobility tools including Intune, Mobile Iron, Ground Control Zebra Stage Now, Apple Business Manager (DEP), Apple Configurator, etc. Job Description Reviews trends in service incidents and identify opportunities for improvement, utilizing ITIL foundation concepts. Acts as a subject matter expert while overseeing customer product installations, updates, testing and implementation of devices. Writes clear documentation to capture process and technology details for repeatable high-quality results. Generates targeted device inventory and application compliance reports. Possesses knowledge of mobile operating systems including Android, iOS, and Windows Mobile. Knowledge of Mobile Device Management Solutions (MDM), including Mobile Iron and SOTI, Apple DEP and Android Enterprise. Familiar with Active Directory, including groups, organizational units, and security structure. Demonstrates strong verbal and written communications skills. Manages Verizon contracts and implements company purchased phones for end users. Qualifications Bachelor’s degree in computer or engineering field required. In lieu of education, six years of applicable experience. Two years of working experience in related field. Two years of experience with hardware and software mobile device support. Sanford is an EEO/AA Employer M/F/Disability/Vet. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-877-949-5678 or send an email to talent@sanfordhealth.org.

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