Jobs › Carvana

Mid-Level Automotive Parts Associate

Carvana · Hoffman Estates, IL · $18.50–$20.50 an hour · Reconditioning

Posted Sep 30, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you built a good working relationship with a supplier or dealer parts counter.

What they are checking: Whether they can get faster help from vendors, which the posting lists as part of the job.

Tell me about a time several technicians needed parts urgently at once. How did you decide who came first?

What they are checking: Whether they prioritize based on what moves cars out the door, and communicate clearly with techs who wait.

You need at least six months of professional parts experience. What parts systems or catalogs have you used?

What they are checking: Whether they can get up to speed quickly on lookups and ordering rather than needing to learn the basics.

What would you do

A technician says the part you ordered is wrong. What do you do next?

What they are checking: Whether they check the facts calmly, handle the return, and find the right part without blaming anyone.

Your inventory count does not match the system for a common part. How do you find out why?

What they are checking: Whether they investigate shrink and recording errors instead of just adjusting the number to make it match.

Mandatory overtime can happen here. How would you keep parts flowing during a heavy production week?

What they are checking: Whether they can plan ahead on common parts so the shop does not stall when volume spikes.

About the work

How do you source a complex part when the dealer is backordered and the car is waiting in the shop?

What they are checking: Whether they know alternate sources and options, since a stalled part holds up the whole reconditioning line.

What information do you need to make sure you order the exact right part for a car?

What they are checking: Whether they use VINs, trim levels and part numbers carefully, because wrong parts waste days and money.

Walk me through how you handle a parts return so the credit actually comes back.

What they are checking: Whether they follow returns through to the end, since unclaimed credits quietly cost the business money.

How do you reconcile what was ordered, received and paid for at the end of the week?

What they are checking: Whether they can match orders, invoices and payments accurately, which the posting lists as a key duty.

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The full job description

As published by Carvana.

We’re looking for Parts Associates with a minimum of 6 months of professional automotive parts experience to join us at Carvana - the fastest-growing used automotive retailer in U.S. history and one of the four fastest companies to make the Fortune 500. As a Mid-Level Parts Associate, you’ll be expected to help manage our inventory of parts by: • Sourcing and ordering complex automotive parts • Managing parts returns and general inventory • Communicating with dealers and suppliers • Managing reconciliation and recording of payment for parts  At Carvana, you’ll receive a competitive wage and amazing perks – including a 401(k) with Carvana match and even a vehicle purchase discount – all while using state of the art tools in one of our high-tech Inspection Centers ( click here to learn more). If you’re joining us in an entry-level position, we offer training programs to make sure your skills and pay progress along with the company. Other perks of the Job • 100% company-paid healthcare premiums • Generous paid-time off and your birthday is a holiday! • ASE and tool reimbursement programs • Tuition reimbursement and student loan repayment Pay range: $18.50 - $20.50 hourly  • Pay: Starting pay for this position is $18.50/hr. • Schedule: We offer two shifts at this location. Please keep in mind that all locations are subject to mandatory overtime based on business need. • First shift: Mon-Fri 6am-3pm • Location: 2785 Beverly Rd, Hoffman Estates, IL 60169 We do everything we can to deliver an exceptional customer experience, and that includes delivering great vehicles when expected. If we're in a pinch, mandatory overtime is one way in which we can follow-through on this commitment to our customers. We're looking for team players who are all in on our mission and are able to work mandatory overtime based on our business needs.  How To Get Started - Join the Carvana team by applying on this page!  We also have a variety of other automotive roles available in one of our 18 locations across the country – take a look at our  Careers site to apply for one of the following roles: • Auto Body roles: Paint, Prep/Body work, Wheel Repair, Airbrush, Interior Repair, Glass Repair, and PDR (Paintless Dent Repair) roles • Auto Technician/Mechanic roles:  Lube and Oil, Inspection, Brake and Tire, Mechanical Repair / Build, and Master Technician roles • Entry-Level roles: Detailing, Inventory Associate (Car Porters), Photo, Parts Associate, Inspection, and Coordinator/Administrator roles General qualifications and requirements • Ability to physically operate vehicle equipment and tools - must be able to lift up to 60 pounds independently • Must be at least 18 years of age and possess a valid driver’s license. Some positions may be subject to an Motor Vehicle Records (MVR) check • An ability to work in a fast-paced, ever-changing production environment while sometimes being exposed to excessive weather conditions (heat/cold) • Use of safety equipment that may include but not limited to face shield or goggles, non-slip shoes, gloves, mask, and other protective garments and equipment About Carvana At Carvana, we sell cars but we aren’t car salesmen. Our promise is simple: we won’t sell a car to a customer that we wouldn’t sell to our own Mom. Period. To make sure our cars are in first-rate condition, we’ve built multiple vehicle Reconditioning Centers around the country, where our cars are inspected, perfected, and photographed before reaching the Carvana website. Think you’ve got what it takes to join our team? Apply today! Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories. Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship. Must be at least 18 years of age and possess a valid driver’s license. Must be able to read, write, speak and understand English.

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