Jobs › Service Corporation International

MGR General Sales Manager I

Service Corporation International · Green Bay, WI · Full time

Posted Feb 3, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you shadowed a salesperson and gave feedback that changed their results.

What they are checking: Whether they coach from direct observation and give specific feedback that actually works.

Tell me about a time you developed someone into a sales manager.

What they are checking: Whether they build future leaders, which the posting lists as part of the job.

How do you discuss quota projections and concerns honestly with your sales directors?

What they are checking: Whether they forecast realistically and raise problems early instead of overpromising.

What would you do

Your team missed quota last month. Walk me through how you'd review the sales report with them.

What they are checking: Whether they look at wins and missed chances honestly and leave with a plan instead of blame.

A top seller is hitting numbers but cutting corners on regulatory paperwork. What do you do?

What they are checking: Whether they protect compliance and ethics even when it means confronting a top performer.

How would you work with field management to improve online reviews and customer satisfaction?

What they are checking: Whether they see sales and service as linked and collaborate with operations instead of competing.

How do you build a high-performing team in a territory as spread out as northeast Wisconsin?

What they are checking: Whether they can lead and stay connected with people across many locations.

About the work

You'd be responsible for a seven to twenty million dollar annual quota across funeral and cemetery. How would you break that down for your team?

What they are checking: Whether they can turn a large number into monthly targets and activity plans people can act on.

How would you take a new corporate sales program and turn it into actions your team will actually do?

What they are checking: Whether they can translate corporate direction into simple steps and follow through on adoption.

What do you look for when hiring someone for pre-need sales?

What they are checking: Whether they know which traits succeed, like resilience, empathy and discipline in prospecting.

Practice this interview out loud.

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The full job description

As published by Service Corporation International.

Our associates celebrate lives. We celebrate our associates. General Sales Manager will develop sales teams to achieve revenue quotas within a geographic territory delivering a $7M to $20M annual quota supporting multiple business segments (funeral and cemetery/mausoleum). Shadows sales associates and provides constructive feedback to improve sales techniques and motivate associate. Implement sales programs and interpret into actionable items for sales teams. May have responsibility for developing Sales Managers. Responsible for building a high performing sales team. RESPONSIBILITIES Revenue Achievement Motivate and guide sales representatives to achieve monthly sales quota. Run and review monthly sales reports with sales representatives. Discuss wins and missed opportunities. Develop a plan to increase sales revenue and reduce missed opportunities. Shadow sales associates during sales presentations. Discuss observations. Provide actionable constructive feedback and guidance on processes, procedures, and regulations. Implement sales plans, programs, and campaigns into operational actions. Collaborate with Field Management and sales team on improving customer satisfaction, on-line reviews, and social media. Review sales achievement and quota projections with Sales Directors. Discuss concerns and collaborate on solutions. Take initiative to implement or involve other departments/staff with solutions. People Development Develop a strong, trusting, and reliable team. Understand team members career aspirations and provide assignments to develop skills and/or close gaps. Apply a proactive and collaborative management style in order to increase employee engagement. Monitor training and licensing requirements ensuring staff is re-trained/licensed prior to expiration. Comprehends and responds to sales team’s questions regarding commission plans, base pay, and overtime 7i provisions. Responsible for screening candidates (internal and external) in conjunction with Field Leadership. Recommends hires or promoting a skilled and effective sales team. Minimum Qualifications Education High School Diploma or equivalent required  Associate’s or Bachelor’s degree in Marketing, Finance, or related discipline preferred Licenses Obtain and maintain insurance license as required by state/province Current state/province issued driver’s license with an acceptable driving record Experience  At least three (3) years sales management experience with a proven record of achieving annual revenue quotas for multiple business segments/diversified products.  Industry experience with funeral, cemetery, and mausoleum products, services strongly preferred.  Demonstrate knowledge of federal and state industry regulations. Demonstrate knowledge of sales cycle, sales techniques, and motivating sales teams. Customer Relationship Management (CRM) systems experience running and analyzing reports. Knowledge, Skills, and Abilities Proficient computer skills with CRM; Proficient computer skills including MS office suite Professional demeanor and communication skills Bilingual is a plus Professional attire required when meeting with clients or representing the company Available to work evenings and weekends  Ability to travel within geographic territory required Postal Code: 54311 Category (Portal Searching): Sales Job Location: US-WI - Green Bay

Apply at Service Corporation International