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Merchandise Associate shift start at 6am

TJX Companies · New Lenox, IL · $15.00–$15.50 an hour · Part time

Posted Sep 6, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

This shift starts at 6 in the morning. How will you get here on time, every time, including in the winter?

What they are checking: Whether they've planned for reliable early arrival, since the morning crew has to be ready before the doors open.

Processing has a steady pace to it. Tell me about a job where you had to work fast and still stay accurate.

What they are checking: Whether they can keep up a production rate without letting mistakes pile up in tagging or sorting.

Tell me about a time you helped a customer who was having a hard time finding something. What did you do?

What they are checking: Whether they engage customers on their own instead of waiting to be asked, which is the heart of this role.

This posting talks about honesty, integrity and respect. Tell me about a time you did the right thing when nobody would have noticed.

What they are checking: Whether integrity shows up in their actions, since stores trust associates with cash, merchandise and each other.

The posting says you may be cross-trained in multiple areas of the store. Tell me about a time you had to learn a new task quickly.

What they are checking: Whether they adapt when moved from register to floor to stockroom as the store's needs change during a shift.

What would you do

The store opens soon and there's still a full rack of new arrivals in your area. What do you do?

What they are checking: Whether they work with urgency toward opening and know which tasks can wait until customers are in the store.

You're recovering a messy rack and a customer asks where the fitting rooms are and whether a top comes in another size. What do you do?

What they are checking: Whether they put the customer ahead of the task in front of them without abandoning the task entirely.

About the work

When a truck comes in, what do you think happens between the cartons coming off and the clothes hitting the floor?

What they are checking: Whether they understand receiving, tagging, hanging and moving goods out, so they can be productive from the first shift.

The posting says merchandise must be properly tagged, hung, secured and coded. Why would each of those matter?

What they are checking: Whether they see that a wrong ticket or a missing security tag causes pricing errors or loss later on the floor.

This work means lifting cartons, standing for hours and repeating the same motions. How do you keep yourself from getting hurt?

What they are checking: Whether they know safe lifting and pacing habits, since stockroom injuries usually come from rushing and bad form.

Walk me through how you'd count change back to a customer who hands you a twenty for a $13.47 purchase.

What they are checking: Whether they can count back change accurately and confidently, which the posting calls out as an established operating procedure.

Practice this interview out loud.

Offer builds a real interview for this exact role at TJX Companies from your resume and this job description, asks the questions one at a time, and tells you what landed. The first one is free.

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The full job description

As published by TJX Companies.

TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer. Job Description: Opportunity: Grow Your Career Responsible for delivering a highly satisfied customer experience proven by engaging and interacting with all customers, embodying customer experience principles and philosophy, and maintaining a clean and organized store environment. Adheres to all operational, merchandise, and loss prevention standards. May be cross-trained to work in multiple areas of the store in order to support the needs of the business. • Role models established customer experience practices with internal and external customers • Supports and embodies a positive store culture through honesty, integrity, and respect • Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures • Promotes credit and loyalty programs • Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards • Accurately processes and prepares merchandise for the sales floor following company procedures and standards • Initiates and participates in store recovery as needed throughout the day • Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store • Provides and accepts recognition and constructive feedback • Adheres to all labor laws, policies, and procedures • Supports and participates in store shrink reduction goals and programs • Participates in safety awareness and maintains a safe environment • Other duties as assigned Who We’re Looking For: You. • Possesses excellent customer service skills • Able to work a flexible schedule to support business needs • Possesses strong communication and organizational skills with attention to detail • Capable of multi-tasking • Able to respond appropriately to changes in direction or unexpected situations • Capable of lifting heavy objects with or without reasonable accommodation • Works effectively with peers and supervisors • Retail customer experience preferred Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information. In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. Applicants with arrest or conviction records will be considered for employment. Address: 485 East Lincoln Highway Location: USA TJ Maxx Store 1398 New Lenox IL This position has a starting pay range of $15.00 to $15.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

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