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Merchandise Associate - Part Time - Now Hiring

TJX Companies · Countryside, IL · $15.40–$15.90 an hour · Part time

Posted Sep 4, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

This is a seasonal merchandise job in Countryside. What dates and hours can you commit to?

What they are checking: Whether their availability matches the busy season, when the store relies on every shift being covered.

Tell me about a time you had to pick up a new routine quickly.

What they are checking: Fast learning, since seasonal associates need to be productive within days.

How do you stay friendly when the store is crowded and customers are impatient?

What they are checking: Patience and a positive attitude that keep service steady in peak season.

Why should we pick you for a seasonal spot?

What they are checking: Whether they can show reliability and work ethic in a short-term job.

What would you do

How would you handle restocking during the busiest hours when the aisles are crowded?

What they are checking: Working safely and politely around customers while keeping the floor stocked.

A customer asks you for help finding something while you're unpacking boxes. What do you do?

What they are checking: Putting customer service ahead of tasks, as the role's first responsibility.

What would you do if you saw a shopper remove a price tag from an item?

What they are checking: Supporting loss prevention standards by alerting a leader rather than confronting the shopper.

How would you suggest the rewards program to a holiday shopper?

What they are checking: Promoting loyalty programs in a natural way that feels helpful to the customer.

About the work

How would you organize a holiday gift display that customers keep picking through?

What they are checking: Practical recovery habits that keep seasonal displays appealing and easy to shop.

How would you ring up an exchange correctly at the register?

What they are checking: Following register procedures accurately when cross-trained on checkout.

Practice this interview out loud.

Offer builds a real interview for this exact role at TJX Companies from your resume and this job description, asks the questions one at a time, and tells you what landed. The first one is free.

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The full job description

As published by TJX Companies.

HomeGoods At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer. Job Description: Opportunity: Grow Your Career Responsible for delivering a highly satisfied customer experience proven by engaging and interacting with all customers, embodying customer experience principles and philosophy, and maintaining a clean and organized store environment. Adheres to all operational, merchandise, and loss prevention standards. May be cross-trained to work in multiple areas of the store in order to support the needs of the business. • Role models established customer experience practices with internal and external customers • Supports and embodies a positive store culture through honesty, integrity, and respect • Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures • Promotes credit and loyalty programs • Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards • Accurately processes and prepares merchandise for the sales floor following company procedures and standards • Initiates and participates in store recovery as needed throughout the day • Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store • Provides and accepts recognition and constructive feedback • Adheres to all labor laws, policies, and procedures • Supports and participates in store shrink reduction goals and programs • Participates in safety awareness and maintains a safe environment • Other duties as assigned Who We’re Looking For: You. • Possesses excellent customer service skills • Able to work a flexible schedule to support business needs • Possesses strong communication and organizational skills with attention to detail • Capable of multi-tasking • Able to respond appropriately to changes in direction or unexpected situations • Capable of lifting heavy objects with or without reasonable accommodation • Works effectively with peers and supervisors • Retail customer experience preferred Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information. In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. Applicants with arrest or conviction records will be considered for employment. Address: 5555 S Brainard Ave Location: USA HomeGoods Store 0120 Countryside IL This position has a starting pay range of $15.40 to $15.90 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

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