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This position has closed. Children's Wisconsin removed this listing from their careers page on Oct 6, 2026. The interview prep below is still useful, and there are similar open roles at the bottom of this page.

Medical Records Technician

Children's Wisconsin · West Allis, WI · Full time

Posted Sep 18, 2026 · We last checked this listing on Oct 4, 2026

Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you found an error in a medical record. How did you handle it?

What they are checking: Whether they follow correct processes to fix errors and do not change records on their own.

How do you stay accurate when doing repetitive work like scanning and record review all day?

What they are checking: Whether they have habits that keep them focused, since small mistakes add up in records work.

Tell me about a time you worked with others to meet a deadline.

What they are checking: Whether they can work as part of a team to keep records complete and on time.

What would you do

A physician keeps ignoring reminders about overdue records. What do you do?

What they are checking: Whether they can follow up professionally and know when to escalate per policy.

You have a large backlog of records to analyze. How do you decide where to start?

What they are checking: Whether they can prioritize by deadlines and risk to keep the hospital compliant.

About the work

What makes an inpatient record complete under Joint Commission standards?

What they are checking: Whether they know the required parts of a record and why timeliness matters for accreditation.

Walk me through how you assign deficiencies for missing signatures or dictations.

What they are checking: Whether they understand the deficiency process for operative notes, discharge summaries and consults.

How do you make sure scanned documents are indexed to the right patient and encounter?

What they are checking: Whether they are careful with indexing, since a misfiled document can cause serious harm.

How do you protect patient privacy when working with medical records?

What they are checking: Whether they understand HIPAA and access rules, especially for sensitive records.

What electronic health record or document imaging systems have you used?

What they are checking: Whether they can learn the hospital's systems quickly and work efficiently in them.

Practice this interview out loud.

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The full job description

As published by Children's Wisconsin.

At Children’s Wisconsin, we believe kids deserve the best. Children’s Wisconsin is a nationally recognized health system dedicated solely to the health and well-being of children. We provide primary care, specialty care, urgent care, emergency care, community health services, foster and adoption services, child and family counseling, child advocacy services and family resource centers. Our reputation draws patients and families from around the country. We offer a wide variety of rewarding career opportunities and are seeking individuals dedicated to helping us achieve our vision of the healthiest kids in the country. If you want to work for an organization that makes a difference for children and families, and encourages you to be at your best every day, please apply today. Please follow this link for a closer look at what it’s like to work at Children’s Wisconsin: https://www.instagram.com/lifeatcw/ The Medical Records Technician is responsible for analyzing all inpatient, day surgery, procedural short stay and emergency room records for completeness and timeliness as required by the Joint Commission. Assigns dictation and signature deficiencies to operative notes, discharge summaries, history and physicals, and consultations. Ensures that all Children's Wisconsin reports are accurately prepped, scanned, and indexed into the hospitals imaging system and completion of image quality checks of scanned documents to ensure readability. Acts as a back up resource to the department as needed as it relates to medical record functions. Details: • Location: Summit Place - West Allis • Full time: 40 hours per week • Hours: 8:30 am - 5:00 pm • No evenings, no weekends and no holidays Education: • High School graduate or Certificate of General Educational Development (GED) or High School Equivalency Diploma (HSED) Required Experience: • Previous experience in medical records, particularly in an imaging environment preferred • Experience with Epic preferred Knowledge, Skills and Abilities: • Ability to read and write legibly, complete various forms and records, understand detailed instructions, communicate with physicians and perform basic data entry and retrieval. • Knowledge of medical terminology. • Ability to work independently with minimal supervision. • Ability to prioritize work levels to achieve timely completion of job responsibilities at hand. • Basic skills and ability to operate PC efficiently and effectively. • Analytical ability to perform comparisons between numbers and letters and review medical records and note missing deficiencies according to departmental guidelines. • Hand‑eye coordination and ability to pay close attention to detail. • Ability to multitask and handle a fast paced work environment. • Basic interpersonal skills necessary for communication with physicians and other work group personnel to answer questions and problem solve. Children's Wisconsin is an equal opportunity / affirmative action employer. We are committed to creating a diverse and inclusive environment for all employees. We treat everyone with dignity, respect, and fairness. We do not discriminate against any person on the basis of race, color, religion, sex, gender, gender identity and/or expression, sexual orientation, national origin, age, disability, veteran status, or any other status or condition protected by the law. Certifications/Licenses: