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Medical Equipment Delivery Technician - Continuum of Care

SSM Health · Fond du Lac, WI · Full time

Posted Sep 15, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you explained something technical to someone who was stressed.

What they are checking: Whether they stay patient and clear with families who are worried about a loved one.

Tell me about your driving record and how you plan routes for multiple deliveries.

What they are checking: Whether they are a safe, organized driver, since a valid license and timely delivery are required.

What would you do

You arrive at a home and the space isn't safe for the equipment you're delivering. What do you do?

What they are checking: Whether they solve problems on site and contact the office rather than leaving an unsafe setup.

This job includes on call about once a week. How do you handle a late-night call for equipment that stopped working?

What they are checking: Whether they respond reliably and know when it's urgent, like oxygen failing.

A patient asks you a medical question you can't answer. What do you say?

What they are checking: Whether they stay within their role and connect the patient with the nurse or provider.

About the work

Walk me through setting up a hospital bed in a patient's home and teaching the family to use it.

What they are checking: Whether they can assemble equipment safely and explain it clearly so caregivers use it right.

How do you teach an older patient to use an oxygen concentrator safely?

What they are checking: Whether they cover fire risks, tubing and backup tanks in simple terms the patient will remember.

Why does getting signatures and reviewing paperwork with patients matter?

What they are checking: Whether they understand that documentation protects patients and supports billing for equipment.

How do you load and secure heavy equipment in a vehicle safely?

What they are checking: Whether they protect themselves and the equipment, since this job is physical and on the road.

How do you clean equipment that's been returned from a patient's home?

What they are checking: Whether they follow infection control so the next patient isn't put at risk.

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The full job description

As published by SSM Health.

It's more than a career, it's a calling WI-SSM Health at Home Fond du Lac Camelot Worker Type: Regular Job Highlights: Join a team where your work matters—every moment, every patient, every community. At SSM Health, you'll be empowered to grow, supported to thrive, and inspired to make a lasting impact. As a Medical Equipment Delivery Technician, you'll transport, assemble, and maintain medical equipment while providing education and support to patients and caregivers. This role is essential to helping patients receive high-quality care at home and improving comfort, safety, and quality of life. Department: Durable Medical Equipment Schedule: 40 hours per week | day shift | on call rotation (approximately 1 time per week) Apply today. SSM Health – We bring out the incredible in you, everyday. Job Summary: Delivers durable medical equipment and supplies to patients’ homes and educates on the proper use of the equipment. Job Responsibilities and Requirements: PRIMARY RESPONSIBILITIES • Loads vehicle and transports durable medical equipment and supplies to and from patient homes and assembles as needed. • Provides instruction/education on safe equipment use to patients/caregivers. • Provides and reviews written documentation to patients/caregivers and obtains signatures on delivery documents. • Collects payments from patients for coinsurance, copays, and self-pay items. • Assists with cleaning and disinfecting of equipment. • Ensures compliance with accreditation expectations. • May assist with warehouse duties. • Works in a constant state of alertness and safe manner. • Performs other duties as assigned. EDUCATION • High School diploma/GED or 10 years of work experience EXPERIENCE • One year experience ADDITIONAL REQUIREMENTS • Proof of motor vehicle liability insurance that meets minimum state requirements upon hire and upon request. PHYSICAL REQUIREMENTS • Constant standing and walking. • Frequent use of hearing and speech to share information through oral communication. • Frequent use of hearing to distinguish body sounds and/or hear alarms, malfunctioning machinery, etc. • Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs. • Frequent reaching, gripping, and keyboard use/data entry. • Frequent use of vision for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors. • Occasional bending, stooping, crawling, kneeling, sitting, squatting and repetitive foot/leg and hand/arm movements. • Occasional use of vision to judge distances and spatial relationships. • Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs. • Occasional lifting/moving patients. • Occasional use of smell to detect/recognize odors. • Occasional driving. REQUIRED PROFESSIONAL LICENSE AND/OR CERTIFICATIONS State of Work Location: Illinois, Missouri, Oklahoma, Wisconsin • Driving Record - Motor Vehicle Report (MVR) • And • Driver’s License State of Issuance Work Shift: Day Shift (United States of America) Job Type: Employee Department: 2918000116 DME FDL Scheduled Weekly Hours: 40 SSM Health is an Equal Opportunity Employer. SSM Health provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, gender, pregnancy, sexual orientation, gender identity, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law. Click here to learn more.

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