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Medical Assistant Student

Mercyhealth · Janesville, WI · $15.00–$21.75 an hour · Per diem

Posted Oct 1, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

This is a PRN medical assistant student role in Janesville. Where are you in your program, and what skills have you practiced so far?

What they are checking: Whether they can honestly describe their training level so the clinic knows what they can safely do.

How do you plan to balance school, studying and PRN shifts?

What they are checking: Whether they have a realistic plan to be reliable when they say they're available.

Tell me about a time you received feedback that was hard to hear. What did you do with it?

What they are checking: Whether they are coachable, which matters most for someone still learning.

Tell me about a job or volunteer role where you dealt with the public. What did you learn?

What they are checking: Whether they have customer service skills that will carry over to greeting and registering patients.

What would you do

You're asked to do a task you've learned in class but never done on a real patient. What do you do?

What they are checking: Whether they speak up and ask for supervision rather than trying something alone to look capable.

A patient on the phone asks you whether they should take a medication. What do you say?

What they are checking: Whether they know not to give medical advice and how to route the question correctly.

You notice a coworker doing something that doesn't match what you learned in class. How would you handle it?

What they are checking: Whether they ask questions respectfully and raise safety concerns rather than staying silent or accusing.

About the work

Walk me through how you would take a set of vital signs on an adult patient.

What they are checking: Whether they know the basics of accurate vitals and when a number needs to be reported.

How would you room a patient, from calling them back to the provider walking in?

What they are checking: Whether they understand the full rooming process, including identity checks, history and medication lists.

What does HIPAA mean to you in a clinic, and how would you protect patient privacy?

What they are checking: Whether they understand privacy rules like not discussing patients in public or looking up records without a reason.

Practice this interview out loud.

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The full job description

As published by Mercyhealth.

OVERVIEW Provides clinical and administrative support by rooming patients, collecting assessment information, assisting with exams and procedures, and supporting laboratory and screening activities. Also coordinates appointments and referrals, maintains accurate patient records, handles phone and in-person inquiries, collects payments, and helps ensure efficient daily clinic operations. SCHEDULE: PRN ESSENTIAL DUTIES AND RESPONSIBILITIES • Rooms patients, collects assessment data and prepares patient according to specific need. • Assists in examination, treatment and other clinic procedures. • Assists with laboratory procedures, screening tests and QI projects. • Answers telephone and either responds to inquiry, directs caller to appropriate personnel, or initiates a triage slip for response by medical personnel. • Schedules appointments and enters appointment date and time into computerized scheduler. • Conducts reminder calls to all patients. • Greet and directs patients, salespeople, and visitors. • Registers patients by verifying that patient's record is up to date and accurate. • Makes appropriate changes in computer system and on patient's chart. • Coordinates referrals for patients through insurance and other physician offices. • Collects payment from patients and issues receipt. • Prepares and maintains patient charts. • Maintains and orders supplies. EDUCATION AND/OR EXPERIENCE Graduate of a medical assistant program accredited by the Accrediting Bureau of Health Education Schools (ABHES) or the Commission on Accreditation of Allied Health Education Programs (CAAHEP), or graduate of a medical assistant program in a post secondary school or college that has institutional accreditation by a regional accrediting commission or by a national accrediting organization approved by the U.S. Department of Education, or a graduate of an educational program accredited by the National Commission for Certifying Agencies (NCCA), such as the National Healthcareer Association (NHA). Experience in a program with a clinical rotation preferred. Planned program completion within 1 year upon hire. CERTIFICATION/LICENSURE Approved CPR or BLS certification required within 90 days. OTHER SKILLS AND ABILITIES N/A LEVEL OF SUPERVISION Some independent judgment is required, but decisions are limited by standard practices or procedures. PAY RANGE: $15.00 - $21.75 Mercyhealth is an Equal Opportunity Employer . All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, disability, or protected veteran status. Mercyhealth offers competitive pay and benefits, including retirement, time off, on-demand pay, access to the Employee Assistance Program (EAP), and more. Click here for more details. At Mercyhealth, we don’t simply hire people, we empower employee-partners who are passionate about making lives better. As an integrated health system, we deliver exceptional, coordinated across seven hospitals, 85 primary and specialty clinics, and a team of over 7,500 professionals serving northern Illinois and southern Wisconsin. Mercyhealth has been nationally recognized for our commitment to our people and culture, including: • #1 in the nation on AARP's Best Employers for Workers Over 50 • One of Working Mother magazine's 100 Best Companies for Working Mothers • A Top 50 Company and Top 10 Nonprofit for Executive Women

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