JobsAdvocate Health

Medical Assistant - Oncology

Advocate Health · Oak Lawn, IL

Posted Sep 12, 2026 · We last checked this listing on Sep 20, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

Behavioral

Tell me about a time you supported a patient who was scared or overwhelmed, maybe someone facing a new cancer diagnosis or starting infusion therapy. What did you do?

whether the candidate can bring genuine compassion and steady presence to emotionally heavy oncology encounters

Describe a time you had to give a patient instructions or education about their care and they didn't seem to understand or were resistant. How did you handle it?

communication skill and patience with patients who may be frightened or in denial

Tell me about a time you had to physically manage a patient who was unsteady, agitated, or needed help with a transfer. How did it go?

real experience with the physical demands and safety procedures listed in the posting

Working alongside oncology nurses, providers, and other specialists on a treatment plan, how do you make sure nothing falls through the cracks for a patient?

teamwork and communication within an interdisciplinary, high-acuity care team

Technical

Walk me through how you take and document vital signs and a health history for a patient coming in for chemotherapy. What are you watching for that might change the plan for the day?

clinical competence and whether they understand vitals in an oncology context can signal a hold on treatment

What's your experience with phlebotomy and specimen collection, and how comfortable are you with a high volume of draws in a single day?

whether the preferred phlebotomy skill is actually present and at what proficiency level

Tell me about your experience assisting with medication or vaccine administration. Have you been involved in chemotherapy or immunotherapy prep or administration before?

direct fit with the oncology-specific clinical demands of the role, since this isn't a general primary care MA job

How do you double-check you have the right patient and the right orders before a procedure, especially in a busy clinic?

attention to identification and safety protocols, which matter enormously with chemotherapy

What does point-of-care testing usually involve for you, and what do you do if a result seems inconsistent with how the patient looks?

hands-on lab competence and whether they'd flag inconsistencies instead of just logging numbers

How do you keep your documentation in the electronic health record accurate and current when you're moving quickly between patients?

discipline around EHR accuracy despite time pressure, which matters for care coordination

Situational

This clinic is based at Christ Medical Center but you'd travel weekly to South Suburban and occasionally to Trinity. How do you handle working across different sites, teams, and routines?

adaptability and whether the multi-site schedule is a real fit, not just something they'll tolerate

A patient's lab result or vital sign looks off right before their scheduled infusion. What do you do?

judgment about escalating to the nurse or provider rather than proceeding on their own

A patient becomes distressed or agitated in the waiting area and starts raising their voice at staff. What do you do in that moment?

de-escalation skill and composure under pressure, both listed as physical/behavioral requirements

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The full job description

As published by Advocate Health.

Department: 37340 Advocate Christ Medical Center - Hematology/Oncology Clinic Status: Full time Benefits Eligible: Yes Hou rs Per Week: 40 Schedule Details/Additional Information: Mon - Fri, 8-430 Based out of Christ Medical Center Weekly travel to South Suburban Hospital Rare travel to Trinity Hospital for coverage needs Pay Range: $22.90 - $34.35 Job Description Summary:   Support the care team by performing clinical and administrative tasks that are vital to patient care. Medical Assistants must adhere to all relevant regulations and guidelines to ensure patient safety and confidentiality. They are expected to maintain a high level of professionalism and compassion during all interactions.  Where You Will Work :  Based out of Christ Medical Center Weekly travel to South Suburban Hospital Rare travel to Trinity Hospital for coverage needs We’re Looking For:   • High School Diploma or GED required.    • Must have a medical assistant diploma or 2 years of medical assistant experience or be a certified MA with 2 years of medical assistant experience, to qualify.   • Phlebotomy skills are preferred .   What You’ll Do:   Schedule: Mon - Fri, 8am -4:30pm As a Medical Assistant , you’ll play a vital role in the care team – supporting providers, connecting with patients, and helping ensure a seamless, compassionate experience every day.    As a key member of the ambulatory care team, you will:   • Welcome patients and support their transition into care.   • Take and record vital signs, medical histories, and health screenings.   • Prepare patients for exams and assist providers during procedures.   • Administer medications and vaccines as directed.   • Perform lab-related tasks including specimen collection and point-of-care testing.   • Document care accurately in the electronic health record.   • Partner with physicians, nurses, and teammates to deliver high-quality, coordinated care.  About This Location: Advocate Christ Medical Center Hematology/Oncology in Oak Lawn, IL, delivers comprehensive cancer care to patients across South Chicagoland. Our multidisciplinary program supports patients through the full cancer continuum, including diagnosis, infusion therapy, survivorship, and coordination of complex treatment plans. Our team provides care for a broad range of hematologic and oncologic conditions, offering services such as chemotherapy and immunotherapy administration, care coordination, patient education, and symptom management. We work closely with surgical oncology, radiation oncology, and specialty services to ensure seamless, patient-centered care. Located on the Advocate Christ Medical Center campus, our clinic offers a collaborative, high-acuity environment with strong interdisciplinary support and a commitment to quality outcomes and compassionate care. Your feedback matters. Every teammate’s voice is vital in shaping our culture and improving care. We value your insights and experiences because they help us grow stronger together.  Physical Requirements and Working Conditions   • Must be able to sit, stand, walk, lift, squat, bend, reach above shoulders, and twist frequently throughout the workday.   • Must be able to lift and support the weight of 35 pounds in handling patients, medical equipment, and supplies.   • Must be able to: push/pull with 30 lbs. of force and perform a sliding transfer of 150 lbs. with a second person present.   • Must have functional speech, vision, hearing, and touch with ability to use fine hand manipulation skills for IV insertion and other procedures/functions.   • Maneuver foot pedals on carts or machines.   • Perform physical safety interventions such as patient restraint and verbal de-escalation, if needed.   • May be exposed to chemical and hazardous waste as well as blood and body fluids and communicable disease. Therefore, protective clothing and equipment must be worn as necessary.   • Must be able to respond quickly to changes in patient and/or unit conditions.   • Physical Abilities Testing may be required.   • Additional department specific physical requirements may be identified for unique responsibilities within the department by the nurse leader.  Ready to Take the Next Step:   Apply Now!  Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including: Compensation • Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training • Premium pay such as shift, on call, and more based on a teammate's job • Incentive pay for select positions • Opportunity for annual increases based on performance Benefits and more • Paid Time Off programs • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability • Flexible Spending Accounts for eligible health care and dependent care expenses • Family benefits such as adoption assistance and paid parental leave • Defined contribution retirement plans with employer match and other financial wellness programs • Educational Assistance Program Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview. About Advocate Health  Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

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