JobsAdvocate Health

Medical Assistant (MA) - Pulmonology Clinic

Advocate Health · Kenosha, WI

Posted Sep 14, 2026 · We last checked this listing on Sep 20, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

Behavioral

Describe a time you had to administer a medication or vaccine and something didn't go as expected. What happened and what did you do?

comfort owning and reporting clinical errors or near-misses rather than hiding them

Tell me about a time you had to calm down a patient or family member who was scared or upset in the exam room.

de-escalation skill and bedside manner under stress, called out directly in the posting

Describe a day where the schedule got backed up and patients were getting frustrated waiting. How did you handle it?

ability to manage patient flow and communicate proactively under time pressure

Tell me about how you work with the nurses and physicians on your team when a patient's plan changes quickly.

teamwork and clear handoff communication within a coordinated care model

Technical

Walk me through how you'd take vitals and get a patient ready for a pulmonology visit, someone who is short of breath and anxious.

whether the candidate has a real, practiced clinical workflow adapted to a respiratory patient population

Tell me about your experience with phlebotomy and specimen collection. How many draws would you say you've done and what's your comfort level?

verifying the preferred phlebotomy skill against actual hands-on volume, not just a checkbox

This clinic sees patients with COPD, pulmonary fibrosis, and pulmonary hypertension. What do you already know about these conditions and how it might change the way you room a patient?

whether the candidate has specialty-specific clinical knowledge versus general MA experience only

How do you document in the electronic health record during a busy day so nothing falls through the cracks?

discipline around real-time charting accuracy versus catching up hours later, which creates risk

Point-of-care testing is part of this role. Walk me through how you'd run a test at the bedside and make sure the result gets to the provider correctly.

attention to lab protocol and closed-loop communication so results aren't lost or delayed

Situational

A patient comes in for a pulmonary function test but is coughing badly and seems more short of breath than usual. What do you do before starting anything?

judgment about when to escalate to a provider versus proceeding with a scheduled task

This job involves a lot of physical work, lifting up to 35 pounds, sliding transfers, being on your feet all day. Tell me about a time you had to physically assist a patient who couldn't move easily on their own.

realistic understanding of and readiness for the physical demands of the job

If a physician asks you to do something and you're not sure it's within your scope as an MA, what would you do in the moment?

knowledge of scope-of-practice boundaries and willingness to speak up rather than defer blindly

How do you keep patient information confidential when you're juggling front desk tasks, phone calls, and the exam room all in the same shift?

HIPAA awareness applied to a busy, multitasking ambulatory environment, not just textbook knowledge

Practice this interview out loud.

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The full job description

As published by Advocate Health.

Department: 02340 AMG Highway 50 - Pulmonary Medicine Status: Full time Benefits Eligible: Yes Hou rs Per Week: 32 Schedule Details/Additional Information: Monday-Thursday 8a-430p Pay Range: $21.85 - $32.80 Job   Description   Summary:   Support the care team by performing clinical and administrative tasks that are vital to patient care. Medical Assistants must adhere to all relevant regulations and guidelines to ensure patient safety and confidentiality. They are expected to   maintain   a high level   of professionalism and compassion during all interactions.     Where You Will Work :   Our experienced team of pulmonologists can diagnose and treat a range of lung and respiratory conditions. Our pulmonologists treat pulmonary hypertension, chronic obstructive lung disease (COPD), asthma, cystic fibrosis, sleep apnea, emphysema, chronic bronchitis, pulmonary  fibrosis  and other respiratory diseases.     We also specialize in the treatment of pulmonary heart disease. Using a coordinated, multispecialty approach, our specialists access advanced tools to accurately diagnose the underlying causes of pulmonary heart disease. Our pulmonary heart disease team will work with you to develop an individualized treatment plan that works best for you.     We’re   Looking For:   • High School Diploma or GED   required .       • M ust   have a medical assistant diploma or 2 years of medical assistant experience or be a certified MA with 2 years of medical assistant experience, to qualify.   • Phlebotomy   skills are   preferred .     What   You’ll   Do:   As a   Medical Assistant ,   you’ll   play a vital role   in   the care team – supporting providers, connecting with patients, and helping ensure a seamless, compassionate experience every day .     As a key member of the ambulatory care team, you will:    • Welcome patients and support their transition into care.    • Take and record vital signs, medical histories, and health screenings.    • Prepare patients for exams and   assist   providers during procedures.    • Administer medications and vaccines as directed.    • Perform lab-related tasks including specimen collection and point-of-care testing.    • Document care accurately in the electronic health record.    • Partner with physicians, nurses, and teammates to deliver high-quality, coordinated care.     About This Location:   Aurora Medical Group (AMG) is part of   Advocate Health , one of the nation’s largest nonprofit health systems. With more than 350 locations across Illinois and Wisconsin, AMG offers a wide range of specialties and services, including primary care, medical and surgical care, pediatrics, women’s health, behavioral health, and more. Our team is dedicated to delivering exceptional care and improving health outcomes in the communities we serve. Joining AMG means being part of a collaborative, patient-focused environment where innovation and quality care thrive.     Your feedback matters.   Every   teammate’s   voice is vital in shaping our culture and improving care. We value your insights and experiences because they help us grow stronger together.     Physical Requirements and Working Conditions   • Must be able to sit, stand, walk, lift, squat, bend, reach above shoulders, and twist   frequently   throughout the workday.    • Must be able to lift and support the weight of 35 pounds in handling patients, medical equipment, and supplies.    • Must be able to: push/pull with 30 lbs. of force and perform a sliding transfer of 150 lbs. with a second person present.    • Must have functional speech, vision, hearing, and touch with   ability   to use fine hand manipulation skills for IV insertion and other procedures/functions.    • Maneuver foot pedals on carts or machines.    • Perform physical safety interventions such as patient restraint and verbal de-escalation, if needed.    • May be exposed to chemical and hazardous waste as well as blood and body fluids and communicable disease. Therefore, protective clothing and equipment must be   worn   as necessary.    • Must be able to respond quickly to changes in patient and/or unit conditions.    • Physical Abilities Testing may be   required .    • Additional   department specific physical requirements may be   identified   for unique responsibilities within the department by the nurse leader.     Ready to Take the Next Step:   Apply Now!     Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including: Compensation • Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training • Premium pay such as shift, on call, and more based on a teammate's job • Incentive pay for select positions • Opportunity for annual increases based on performance Benefits and more • Paid Time Off programs • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability • Flexible Spending Accounts for eligible health care and dependent care expenses • Family benefits such as adoption assistance and paid parental leave • Defined contribution retirement plans with employer match and other financial wellness programs • Educational Assistance Program Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview. About Advocate Health  Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

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