JobsAdvocate Health

Medical Assistant (MA) - Outpatient Oncology

Advocate Health · Milwaukee, WI

Posted Sep 10, 2026 · We last checked this listing on Sep 20, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

Behavioral

Tell me about a time you worked in a high-volume clinic and had to keep patients moving through their visits without making anyone feel rushed. How did you manage that?

whether the candidate can handle throughput pressure in a busy oncology clinic without sacrificing patient experience

Tell me about a time you administered a medication or vaccine and something didn't go as expected. What happened and what did you do?

accountability and adherence to safety protocols when things go wrong with medication administration

Describe a time you had to coordinate closely with a nurse or provider to get a patient ready for a procedure. What made that partnership work?

ability to function as part of a tight care team rather than working in isolation

How do you stay organized when you're bouncing between rooming patients, taking histories, prepping for procedures, and documenting, all in the same shift?

time management and multitasking ability in a fast-paced ambulatory setting

What does compassionate care look like to you when you're working with cancer patients day after day, some of whom you'll see many times over months of treatment?

genuine motivation and emotional resilience for long-term relationships with a vulnerable patient population

Technical

Walk me through how you take and record vital signs for a patient, and what you would do if you got a reading that looked off, like a very low blood pressure or an irregular pulse.

basic clinical competency and judgment about when to escalate to the nurse or provider

What is your experience with phlebotomy and specimen collection, and how comfortable are you drawing blood on patients who may have difficult veins from chemo or repeated draws?

actual hands-on phlebotomy skill level given it's a preferred but not required qualification, and awareness of oncology-specific vein challenges

How do you document care in the electronic health record to make sure it's accurate and complete, especially when things get busy?

documentation discipline and understanding that accurate records matter for continuity of cancer treatment

This clinic focuses on blood cancers and bone marrow transplant patients, many of whom are immunocompromised. What extra precautions would you take when rooming or handling these patients compared to a general clinic?

understanding of infection control and safety needs specific to immunocompromised oncology patients

Situational

A patient comes in visibly upset after getting a difficult diagnosis update from their oncologist. You still need to get them roomed and prepped for the next step. How do you handle that moment?

emotional intelligence and ability to balance compassion with clinic workflow in a cancer care setting

If a patient tells you something personal or upsetting during intake that isn't directly medical, but seems important, what do you do with that information?

judgment around confidentiality, boundaries, and when to loop in the care team

You're doing point-of-care testing and the result comes back critical or way outside normal range. Walk me through your next steps.

knowledge of escalation protocols for abnormal lab results and patient safety response

This position is scheduled Monday, Tuesday, Thursday, Friday but the posting notes it's subject to change with clinic needs. How do you handle schedule changes on short notice?

flexibility and realistic expectations about the posted schedule versus actual demands

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The full job description

As published by Advocate Health.

Department: 37353 Aurora St. Lukes Medical Center - Vince Lombardi Clinic Status: Full time Benefits Eligible: Yes Hou rs Per Week: 32 Schedule Details/Additional Information: Clinic hours are 8a-5p, Monday-Friday. No weekend or holiday requirement. Schedule will be Monday, Tuesday, Thursday, Friday, subject to change with clinic needs. Clinic is a high-volume oncology clinic with a focus on blood cancer and bone marrow transplant/cellular therapy. Pay Range: $21.85 - $32.80 Summary: Support the care team by performing clinical and administrative tasks that are vital to patient care. Medical Assistants must adhere to all relevant regulations and guidelines to ensure patient safety and confidentiality. They are expected to maintain a high level of professionalism and compassion during all interactions. Where You Will Work : Aurora Medical Group (AMG) is part of Advocate Health, one of the nation’s largest nonprofit health systems. With more than 350 locations across Illinois and Wisconsin, AMG offers a wide range of specialties and services, including primary care, medical and surgical care, pediatrics, women’s health, behavioral health, and more. Our team is dedicated to delivering exceptional care and improving health outcomes in the communities we serve. Joining AMG means being part of a collaborative, patient-focused environment where innovation and quality care thrive. We’re Looking For: • High School Diploma or GED required.  • No experience is required. • Must have diploma from accredited medical assistant program or 2 years of medical assistant experience to qualify. • Phlebotomy skills are preferred. What You’ll Do: Schedule: Scheduled hours are Monday-Friday, between 8am- 5pm- no weekends or holidays.  This is a 32 hour per week position. Schedule will be Monday, Tuesday, Thursday, Friday, subject to change to meet clinic needs. As a Medical Assistant , you’ll play a vital role in the care team – supporting providers, connecting with patients, and helping ensure a seamless, compassionate experience every day.  As a key member of the ambulatory care team, you will: • Welcome patients and support their transition into care. • Take and record vital signs, medical histories, and health screenings. • Prepare patients for exams and assist providers during procedures. • Administer medications and vaccines as directed. • Perform lab-related tasks including specimen collection and point-of-care testing. • Document care accurately in the electronic health record. • Partner with physicians, nurses, and teammates to deliver high-quality, coordinated care. About This Location: Our oncology specialists at Vince Lombardi Cancer Clinic - Milwaukee, 2900 W Oklahoma Ave in Milwaukee, WI, offer compassionate and expert care for all stages of cancer. This team is dedicated to helping patients fight cancer with confidence by using the latest advancements in cancer treatments. Along with being consistently being recognized in the top 10% of cancer care nationally, U.S. News & World Report also recognizes Aurora St. Luke's Medical Center, home of Vince Lombardi Cancer Clinic, with the highest rating for all conditions and procedures they evaluate for including leukemia, lymphoma and myeloma care in addition to colon, lung, prostate and gynecological cancer surgeries, further reflecting the commitment to providing advanced treatment options and top outcomes for the patients we serve. Your feedback matters. Every teammate’s voice is vital in shaping our culture and improving care. We value your insights and experiences because they help us grow stronger together. Physical Requirements and Working Conditions • Must sit, stand, walk, lift, squat, bend, twist, crawl, kneel, climb, and reach above shoulders throughout the workday. • Ability to lift 35 pounds without assistance.  For patient lifts over 35 pounds, or when patient is unable to assist with lift, patient handling equipment is expected to be used, with at least one other team member, when available. • Unique patient lifting/movement situations will be assessed on a case- by -case basis. • Must have functional speech, vision, hearing, and touch with ability to use fine-hand manipulation skills.  • Will be exposed to the following hazards on a frequent basis: mechanical, electrical, chemical, blood and body fluids.  Will be required to wear protective clothing and equipment as needed.  • Operates all equipment necessary to perform the job. ​ Ready to Take the Next Step:  Apply Now! This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties. Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including: Compensation • Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training • Premium pay such as shift, on call, and more based on a teammate's job • Incentive pay for select positions • Opportunity for annual increases based on performance Benefits and more • Paid Time Off programs • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability • Flexible Spending Accounts for eligible health care and dependent care expenses • Family benefits such as adoption assistance and paid parental leave • Defined contribution retirement plans with employer match and other financial wellness programs • Educational Assistance Program Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview. About Advocate Health  Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

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