JobsAdvocate Health

Medical Assistant (MA) or LPN Scribe Dermatology

Advocate Health · New Berlin, WI

Posted Sep 14, 2026 · We last checked this listing on Sep 20, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

Behavioral

This role involves scribing in real time while the provider is with the patient. Tell me about a time you had to document something accurately while things were moving fast around you.

comfort and accuracy with live transcription under pressure, not just typing speed

You're working across two clinic locations this week, Highpointe and Waukesha, with a long Tuesday that runs 6am to 7pm. How do you keep your energy and attention to detail up on a day like that?

realistic self-awareness about sustaining accuracy over a long, physically demanding shift

Tell me about a time a patient's chart was missing information you needed before the provider walked in. What did you do?

initiative in chasing down outside records or test results before the visit, a named responsibility in this posting

Tell me about a time you had to calm down or reassure a patient who was anxious or upset, maybe before a procedure.

bedside manner and communication skills that support a positive patient experience

Technical

Walk me through how you'd room a patient for a dermatology visit, from the time they check in to the time the provider walks in.

whether the candidate has a consistent, thorough rooming workflow that captures vitals and history without slowing down clinic flow

A dermatology visit often includes procedures like cautery, biopsies, or scratch testing. What's your experience assisting with procedures like these, and what do you do to keep things sterile and safe?

hands-on procedural experience and adherence to aseptic technique, since the posting names these specific procedures

What's your experience administering medications like topical agents, immunizations, or antibiotics under a provider's order?

basic competency and comfort with the medication administration duties listed

How do you make sure your documentation of a visit is complete and accurate before you send it off for the provider's review?

quality control habits for chart closure, since incomplete documentation is a real risk in scribing

Situational

Say the provider tells you to pend a biopsy order and a follow-up appointment, but doesn't specify the diagnosis code to attach. What do you do?

judgment about scope of practice and whether they'd guess versus confirm with the right person

If two providers need something from you at the same time, say Dr. Crosby needs a procedure tray set up and one of the NPs needs a patient roomed, how do you decide what comes first?

prioritization skills in a multi-provider clinic without a clear hierarchy

A patient asks you a question about their treatment plan that you're not sure falls within what you're allowed to answer. What do you do in that moment?

understanding of scope of practice boundaries and when to loop in the RN or provider

This job requires lifting up to 50 pounds, doing sliding transfers with a second person, and being on your feet most of the day. Have you worked in a physically demanding clinical role before, and how did you manage it?

realistic fit with the physical demands listed in the posting

Practice this interview out loud.

Offer builds a real interview for this exact role at Advocate Health from your resume and this job description, asks the questions one at a time, and tells you what landed. The first one is free.

Practice this out loud

The full job description

As published by Advocate Health.

Department: 02090 AMG Highpointe - Dermatology Status: Full time Benefits Eligible: Yes Hou rs Per Week: 40 Schedule Details/Additional Information: Monday & Wednesday: 6:00 am - 5:00 pm (Highpointe), Tuesday: 6:00 am - 7:00 pm (Waukesha), Thursday: 7:30 am - 12:30 pm (Highpointe) with Fridays off. Position is responsible for completing MA duties for Dr. David Crosby's Nurse Practitioners, as well as Dr. Crosby himself when needed. Pay Range: $22.90 - $34.35 We want our teammates and their families to Live Well. Actual compensation offered in the Pay Range of $22..10 – $33.10 for an MA or $23.20 – $34.80 for an LPN and will be based on factors such as qualifications, skills, relevant experience and/or training and internal equity. To accompany base pay we offer a comprehensive benefits package including: • 401(k) company contributions: 3% of your eligible annual salary AND 401(k) employer match: dollar for dollar up to 3% • Opportunity for yearly merit increases within the salary range  • Education Assistance Major Responsibilities: • Prepares and rooms the patient for exam by obtaining vital signs and gathering/documenting/updating pertinent health information (i.e. chief complaint, allergies, and/or medications). • Performs laboratory procedures (i.e. strep test, wound culture, specimen collection, etc.) using principles of aseptic technique and standard precautions/infection control guidelines. • Assists the physician/advance practice provider (APP) with procedures and surgeries such as pelvic exams, allergy scratch testing, EMG, cautery, colposcopy, etc. • Administers routine medications, under physician/APP orders, which may include but are not limited to immunizations, antibiotics, vitamins and topical agents. • Provides basic patient instructions on the performance of routine tasks or skills. Follows through with necessary procedure or test requests, pre-approved care algorithms, new appointment times and referrals to other facilities or services. Refers questions to registered nurses and physicians/providers per scope of practice guidelines and relays information back to patient as directed. • Communicates with physicians and other members of the health care team to ensure smooth clinic flow and makes adjustments as necessary. Effectively communicates accurate and timely information with the patient. • In accordance with policy, prepares and assembles medical record documentation/chart for physician prior to patient visit. Anticipates physician needs for patient visits by obtaining internal and external previous medical records and test results. Ensures that all elements of documentation are complete and accurate. • Enters the patient room with the physician/clinician during patient visit to capture and transcribe medical record documentation in real time using electronic medical record applications. Documents the physician/clinician's communication with the patient using appropriate medical terms and phrasing. • Prepares (pends) orders including follow-up testing, lab orders, medication orders, consults and/or referrals and the associated diagnosis to be connected with those orders. Documents the correct follow-up instructions and level of service designation based on the physician/clinician's direction. Assists in data entry from devices or other sources. • Completes medical records for each encounter ensuring accurate and timely documentation. Under physician/clinician direction, updates patient history and other pertinent health information in the patient record. Prepares and sends all documentation for review and approval. • Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served. Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs, and to provide the care needed as described in the department's policies and procedures. Age-specific information is developed further in the departmental job standards. Experience Required: Typically requires 1 year of experience in medical assisting, medical transcription, emergency medical services, patient service and/or as a health care professional with demonstrated proficiency in medical terminology and technical spelling. Licenses & Certifications: Licensed Practical Nurse (LPN): • Active License issued by the state in which the team member practices, and • Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association (AHA) needs to be obtained within 45 days unless department leader has determined it is not required. Medical Assistant: • Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association (AHA) needs to be obtained within 45 days unless department leader has determined it is not required. Education and/or Degrees Required: Licensed Practical Nurse (LPN): • Advanced training beyond High School that includes the completion of an accredited or approved program in Practical Nursing Medical Assistant: • GED or HS Equivalency Diploma. • Completion of an accredited or approved program in Medical Assistant, Grow your career (and your bank account) when you’re hired as an MA/LPN . • This position is currently eligible for a sign-on bonus to be paid on your 1st or 2nd paycheck following your first 90 days of employment (Qualified External Candidates Only). • Military/Veteran Friendly Knowledge, Skills & Abilities Required: • Ability to perform routine and complex technical skills, within the Medical Assistant scope of practice after demonstrated competency. • Excellent communication and interpersonal skills; ability to develop rapport and maintain positive, professional relationships with a variety of patients, staff and physicians. • Proficient computer skills including keyboarding, navigation within a windows operating system, and use of electronic mail with exposure to electronic medical records systems. • Demonstrates customer service skills that support a positive patient experience. Physical Requirements and Working Conditions: • Must sit, stand, walk, lift, squat, bend, twist, crawl, kneel, climb, and reach above shoulders throughout the workday. • Must be able to: • lift up to 50 lbs from floor to waist. • lift up to 20 lbs over the head. • carry up to 40 lbs a reasonable distance. • push/pull with 30 lbs of force. • perform a sliding transfer of 150 lbs with a second person present. • Must have functional speech, vision, hearing, and touch with ability to use fine-hand manipulation skills. • Will be exposed to the following hazards on a frequent basis: mechanical, electrical, chemical, blood and body fluids. Will be required to wear protective clothing and equipment as needed. • Operates all equipment necessary to perform the job. This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties. Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including: Compensation • Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training • Premium pay such as shift, on call, and more based on a teammate's job • Incentive pay for select positions • Opportunity for annual increases based on performance Benefits and more • Paid Time Off programs • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability • Flexible Spending Accounts for eligible health care and dependent care expenses • Family benefits such as adoption assistance and paid parental leave • Defined contribution retirement plans with employer match and other financial wellness programs • Educational Assistance Program Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview. About Advocate Health  Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

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