Medical Assistant (MA) or Licensed Practical Nurse (LPN) - Internal Medicine
Posted Sep 13, 2026 · We last checked this listing on Sep 20, 2026
Likely interview questions for this role
Written from this job description, not a generic list. Each one notes what the interviewer is really checking.
Behavioral
Tell me about a time you had to calm down a patient who was anxious or upset before an exam or procedure.
bedside manner and de-escalation skill in a high-volume outpatient setting
Tell me about a time you caught a mistake, yours or someone else's, before it reached the patient.
honesty, attention to detail, and willingness to speak up on a care team
Describe a time you had to physically assist or transfer a patient who needed extra support. How did you keep both of you safe?
awareness of body mechanics and safety protocol given the lifting and sliding-transfer demands of this job
Tell me about a time you had to give a patient news or instructions they didn't want to hear.
communication skill and empathy when the message is uncomfortable
Why internal medicine specifically, and what do you think is different about caring for an adult population with chronic or complex conditions compared to other settings you've worked?
genuine interest in the patient population versus taking any open MA or LPN role
Technical
Walk me through how you take a full set of vital signs on a patient and what you do if something looks off, like a blood pressure that's much higher than normal.
whether the candidate has a consistent, safe clinical process and knows when to escalate rather than just record a number
How do you handle medication administration, from checking the order to documenting it in the chart?
attention to safety protocols like the rights of medication administration and comfort with the EHR
What's your experience with point-of-care testing and specimen collection, and what steps do you take to avoid contamination or mislabeling?
hands-on lab competency and understanding of why small errors in labeling matter
How comfortable are you with electronic health records, and what systems have you charted in before?
technical readiness and how much onboarding time the EHR will actually require
What does a normal day look like for you when you're supporting a physician during exams and procedures? How do you anticipate what they need?
how well the candidate functions as an extension of the provider rather than waiting to be told each step
Situational
Say a physician is running behind and the waiting room is full of patients who were told 7:30 sharp appointments. How do you manage that?
ability to keep patient flow moving and communicate honestly under time pressure
If a patient's family member is upset and starts raising their voice at the front desk while you're mid-task with another patient, what do you do?
prioritization and composure when multiple demands hit at once
How do you keep track of multiple patients' needs at once during a busy clinic morning, like intake, vitals, and prepping rooms all overlapping?
organizational ability and whether they have a real system versus just working reactively
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As published by Advocate Health.
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