JobsAdvocate Health

Medical Assistant (MA) or Licensed Practical Nurse (LPN) - Internal Medicine

Advocate Health · Green Bay, WI

Posted Sep 13, 2026 · We last checked this listing on Sep 20, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

Behavioral

Tell me about a time you had to calm down a patient who was anxious or upset before an exam or procedure.

bedside manner and de-escalation skill in a high-volume outpatient setting

Tell me about a time you caught a mistake, yours or someone else's, before it reached the patient.

honesty, attention to detail, and willingness to speak up on a care team

Describe a time you had to physically assist or transfer a patient who needed extra support. How did you keep both of you safe?

awareness of body mechanics and safety protocol given the lifting and sliding-transfer demands of this job

Tell me about a time you had to give a patient news or instructions they didn't want to hear.

communication skill and empathy when the message is uncomfortable

Why internal medicine specifically, and what do you think is different about caring for an adult population with chronic or complex conditions compared to other settings you've worked?

genuine interest in the patient population versus taking any open MA or LPN role

Technical

Walk me through how you take a full set of vital signs on a patient and what you do if something looks off, like a blood pressure that's much higher than normal.

whether the candidate has a consistent, safe clinical process and knows when to escalate rather than just record a number

How do you handle medication administration, from checking the order to documenting it in the chart?

attention to safety protocols like the rights of medication administration and comfort with the EHR

What's your experience with point-of-care testing and specimen collection, and what steps do you take to avoid contamination or mislabeling?

hands-on lab competency and understanding of why small errors in labeling matter

How comfortable are you with electronic health records, and what systems have you charted in before?

technical readiness and how much onboarding time the EHR will actually require

What does a normal day look like for you when you're supporting a physician during exams and procedures? How do you anticipate what they need?

how well the candidate functions as an extension of the provider rather than waiting to be told each step

Situational

Say a physician is running behind and the waiting room is full of patients who were told 7:30 sharp appointments. How do you manage that?

ability to keep patient flow moving and communicate honestly under time pressure

If a patient's family member is upset and starts raising their voice at the front desk while you're mid-task with another patient, what do you do?

prioritization and composure when multiple demands hit at once

How do you keep track of multiple patients' needs at once during a busy clinic morning, like intake, vitals, and prepping rooms all overlapping?

organizational ability and whether they have a real system versus just working reactively

Practice this interview out loud.

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The full job description

As published by Advocate Health.

Department: 01220 AMG Greenbriar - Internal Medicine Status: Full time Benefits Eligible: Yes Hou rs Per Week: 36 Schedule Details/Additional Information: Monday - Thursday: 7:30am - 5pm • No weekends or holidays, & FRIDAYS OFF! Pay Range: $21.85 - $37.95 Where You Will Work : Aurora Medical Group (AMG) is part of Advocate Health , one of the nation’s largest nonprofit health systems. With more than 350 locations across Illinois and Wisconsin, AMG offers a wide range of specialties and services, including primary care, medical and surgical care, pediatrics, women’s health, behavioral health, and more. Our team is dedicated to delivering exceptional care and improving health outcomes in the communities we serve. Joining AMG means being part of a collaborative, patient-focused environment where innovation and quality care thrive. Actual compensation offered in the Pay Range of $21.85- $32.80 for an MA or $24.10 - $36.15 for an LPN and will be based on factors such as qualifications, skills, relevant experience and/or training. We’re Looking For: Licensure or Certifications • LPN: Licensed Practical Nurse (LPN) license issued by the state in which the team member practices, and • MA: Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association (AHA) needs to be obtained within 45 days unless department leader has determined it is not required. • Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association (AHA) needs to be obtained within 45 days unless department leader has determined it is not required. Degrees: • GED or HS Equivalency Diploma. • LPN: Advanced training beyond High School that includes the completion of an accredited or approved program in Practical Nursing • MA: Completion of an accredited or approved program in Medical Assistant, or 2 years of verifiable full-time experience as a Medical Assistant within the last 5 years.  What You’ll Do: Schedule: Monday - Thursday: 7:30am - 5pm As a Medical Assistant or Licensed Practical Nurse , you’ll play a vital role in the care team – supporting providers, connecting with patients, and helping ensure a seamless, compassionate experience every day.  As a key member of the ambulatory care team, you will: • Welcome patients and support their transition into care. • Take and record vital signs, medical histories, and health screenings. • Prepare patients for exams and assist providers during procedures. • Administer medications and vaccines as directed. • Perform lab-related tasks including specimen collection and point-of-care testing. • Document care accurately in the electronic health record. • Partner with physicians, nurses, and teammates to deliver high-quality, coordinated care. About This Location: Our internal medicine physicians at Aurora Internal Medicine in Green Bay, WI, provide the high-quality, personalized care you deserve.   Internal medicine   focuses on the diagnosis, treatment and prevention of complex medical conditions that affect young adults through seniors. Our address is 2845 Greenbrier Rd., Green Bay, WI. Focused on the prevention, diagnosis, and treatment of adult diseases ; the Aurora BayCare internal medicine team is dedicated to keeping you healthy. Your feedback matters. Every teammate’s voice is vital in shaping our culture and improving care. We value your insights and experiences because they help us grow stronger together. Physical Requirements and Working Conditions • Must be able to sit, stand, walk, lift, squat, bend, reach above shoulders, and twist frequently throughout the workday. • Must be able to lift and support the weight of 35 pounds in handling patients, medical equipment, and supplies. • Must be able to: push/pull with 30 lbs. of force and perform a sliding transfer of 150 lbs. with a second person present. • Must have functional speech, vision, hearing, and touch with ability to use fine hand manipulation skills for IV insertion and other procedures/functions. • Maneuver foot pedals on carts or machines. • Perform physical safety interventions such as patient restraint and verbal de-escalation, if needed. • May be exposed to chemical and hazardous waste as well as blood and body fluids and communicable disease. Therefore, protective clothing and equipment must be worn as necessary. • Must be able to respond quickly to changes in patient and/or unit conditions. • Physical Abilities Testing may be required. • Additional department specific physical requirements may be identified for unique responsibilities within the department by the nurse leader. Ready to Take the Next Step: Apply Now!      This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties. Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including: Compensation • Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training • Premium pay such as shift, on call, and more based on a teammate's job • Incentive pay for select positions • Opportunity for annual increases based on performance Benefits and more • Paid Time Off programs • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability • Flexible Spending Accounts for eligible health care and dependent care expenses • Family benefits such as adoption assistance and paid parental leave • Defined contribution retirement plans with employer match and other financial wellness programs • Educational Assistance Program Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview. About Advocate Health  Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

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