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Medical Assistant (MA) II - Family Internal Medicine

HSHS · Decatur, IL · $20.00–$29.00 an hour · Full time

Posted Sep 28, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you kept a busy clinic day on schedule.

What they are checking: Whether they help keep patient flow moving without cutting corners.

Tell me about a mistake you caught before it reached a patient.

What they are checking: Whether they double check and speak up when something looks wrong.

Why do you want to work in primary care with HSHS?

What they are checking: Whether they want long-term patient relationships and fit the clinic team.

What would you do

A patient calls with symptoms and wants advice. What do you do?

What they are checking: Whether they gather information and route it to the provider instead of giving medical advice.

Family internal medicine sees patients of all ages. How do you adjust your approach for a child versus an older adult?

What they are checking: Whether they can adapt communication and care for each age group.

How do you handle a patient who's upset about a wait at check-in?

What they are checking: Whether they stay calm and courteous while handling the business side of a visit.

About the work

Walk me through how you room a patient at the Pershing clinic.

What they are checking: Whether they cover vitals, history, medications and the reason for visit accurately.

How do you give an injection safely?

What they are checking: Whether they check the order, patient and medication and follow proper technique.

What lab tasks have you done in a clinic?

What they are checking: Whether they have hands-on skills like point-of-care tests and specimen handling.

How do you protect patient privacy at the front desk and in the hallway?

What they are checking: Whether they understand HIPAA in everyday clinic situations.

Practice this interview out loud.

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The full job description

As published by HSHS.

Pay Range: $20.00 - $29.00 A successful candidate's actual pay rate will be based on several factors including relevant experience, skills, training, certifications and education. HSHS is seeking a Medical Assistant II for our Decatur Family Internal Medicine Pershing Clinic. The medical assistant performs a wide variety of activities that may include both direct patient care, as well as administrative and laboratory functions. Direct patient care may include working with patients of all ages, in-person and over the phone, completing tasks involving the use of assessment, planning, intervention and evaluation skills. All patient care is provided under the direct supervision of the physician and/or mid-level provider. Medical assistants may also engage in reception activities, greeting and assisting patients and visitors, and help complete the business side of a patient visit. Position Specifics: o Department: Family Internal Medicine Pershing o Core Function: Medical Assistant o Schedule: Monday-Friday. 40 Hrs/Wk., M o Facility: Decatur – Family Internal Medicine o Clinic Location: Decatur, IL o Sign On Bonus: $5,000 o Compensation that aligns with your experience Education Qualifications • High school diploma or GED is required. • Graduate from accredited medical assistant program with coursework in pharmaceuticals and medicine administration practicum or 1 year of medical assistant experience required. Experience Qualifications • 2 years of clinical experience as a Medical Assistant is required. Certifications, Licenses and Registrations • Medical Assistant (MA) Certification/Registration required or must be obtained within 90 days of start date from one of the following credentialing organizations: 1. Certified MA from American Association of Medical Assistants (AAMA) 2. Registered MA from American Medical Technologists (AMT) 3. National Certified Medical Assistant (NCMA) from National Center for Competency Testing (NCCT) 4. Certified Clinical MA (CCMA) from National Healthcare Association (NHA) 5. Registered MA from American Allied Health (AAH) 6. Nationally Registered CMA (NRCMA) from National Association for Health Professionals (NAHP) 7. Clinical Medical Assistant Certification (CMAC) or Medical Assistant Certification (MAC) from American Medical Certification Association (AMCA) 8. Podiatric MA Certified (PMAC) from American Podiatric Medical Association (APMA) 9. Certified Ophthalmic Assistant (COA) from International Joint Commission on Allied Personnel in Ophthalmology (IJCAHPO) 10. Certified Clinical MA (CCMA) from National Performance Specialists (NPS) • Basic Life Support Certification (BLS) is required within 60 days of hire. Job Description Scheduled Weekly Hours: 40 Throughout communities in Illinois and Wisconsin, 13 hospitals, numerous community-based health centers and clinics, our 13,000+ colleagues have built a culture based on our solid core values of respect, care, competence, and joy. These are the ideals we believe in, work by, and live each day. Built upon more than 145 years of service to the communities we serve, we now look to the future and our place in it as a healthcare system that strives to continually improve processes, procedures, and outcomes with the latest and most advanced technologies and treatments. Regardless of how far our passion for excellence carries us, our focus will always remain on the most important person in our entire organization: The patient. Benefits: HSHS provides a benefits package designed to support the overall well-being of our colleagues including their physical, emotional, financial, spiritual, and work health. Colleagues budgeted to work at least 32 hours per pay period are eligible for HSHS benefits. • Comprehensive and affordable health coverage includes medical, prescription, dental and vision coverage for full-time and part-time colleagues. • Paid Time Off (PTO) combines vacation, sick, and personal days into one balance to allow you the flexibility to use your time off as you need. • Retirement benefits including HSHS contributions. • Education Assistance benefits include up to $5,250 of educational assistance each calendar year and tuition discounts to select colleges with no waiting period. • Adoption Assistance provides financial support up to $7,500 for colleagues growing their families through adoption to reimburse application and legal fees, transportation, and more! • Other benefits include: Wellness program with incentives, employer-paid life insurance and short-term and long-term disability coverage, flexible spending accounts, employee assistance program, ID theft coverage, colleague rewards and recognition program, discount program, and more! Benefits HSHS and affiliates is an Equal Opportunity Employer (EOE). HSHS is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce. Notice Regarding Potential Use of Artificial Intelligence in the Hiring Process Hospital Sisters may use automated tools, including artificial intelligence or machine-learning technologies, to assist with certain administrative aspects of the recruitment process. These tools may help our recruiting team organize applications, search for resumes, identify qualifications reflected in application materials, and facilitate communications or scheduling with applicants. Information used by these tools may include materials you provide during the application process, such as your resume, work history, education, qualifications, and responses to application questions. These tools are used only to support our recruiting process. Hiring decisions are made by HSHS personnel, and automated tools do not make employment decisions on behalf of HSHS. Applicants who have questions about this notice or who require a reasonable accommodation or alternative evaluation method may contact HSHS Human Resources at Contact@hshs.org

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