JobsAdvocate Health

Medical Assistant Internal Medicine Clinic

Advocate Health · Cudahy, WI

Posted Sep 14, 2026 · We last checked this listing on Sep 20, 2026

Apply at Advocate Health

Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

Behavioral

Tell me about a time a patient was anxious or scared before a procedure. What did you do?

bedside manner and ability to bring compassion into routine clinical tasks

Tell me about a time you made a documentation error in the electronic health record. What happened and how did you fix it?

honesty about mistakes and understanding of how EHR errors affect patient care

Tell me about a time you disagreed with a coworker, maybe a nurse or another MA, about how something should be done. How did you resolve it?

teamwork and conflict resolution in a coordinated care environment

Tell me about a time you had to give a patient information they didn't want to hear, like a delay or a limitation on what you could do for them.

communication skill and professionalism under uncomfortable moments

Technical

Walk me through how you take a set of vital signs on a patient and what you'd do if a reading looked off.

whether the candidate has solid, repeatable clinical technique and knows when a result warrants escalation

What's your process for specimen collection and point-of-care testing, and how do you avoid contamination or mislabeling?

hands-on competence with lab tasks and attention to error prevention

How do you prepare a patient and the room before a provider comes in for an exam or procedure?

organizational skill and understanding of workflow that keeps the clinic moving

What vaccines or injections have you administered, and how do you double check you have the right patient, right medication, and right dose?

depth of hands-on medication administration experience and adherence to safety checks

What does a typical patient intake look like for you, from the waiting room to handing off to the provider?

whether the candidate has a real, practiced workflow versus vague familiarity

Situational

A physician hands you an order for a medication and the dose looks higher than what you'd expect. What do you do?

willingness to speak up and follow safety protocol rather than just complying

You've got three patients in three rooms, one is running behind because of vitals that needed rechecking, and the provider is asking where the next patient is. How do you handle it?

ability to triage competing demands without letting patient safety slip

A patient becomes agitated and starts raising their voice at you during an appointment. What do you do in the moment?

de-escalation skill and composure under stress, given the physical requirements around restraint and de-escalation

How do you keep patient information confidential when you're working in a busy clinic with other staff and patients nearby?

understanding of HIPAA and practical habits around privacy, not just textbook knowledge

Practice this interview out loud.

Offer builds a real interview for this exact role at Advocate Health from your resume and this job description, asks the questions one at a time, and tells you what landed. The first one is free.

Practice this out loud

The full job description

As published by Advocate Health.

Department: 01220 Lakeshore Cudahy - Internal Medicine Status: Full time Benefits Eligible: Yes Hou rs Per Week: 40 Schedule Details/Additional Information: Monday through Friday, available between 7 am - 5:30 pm Pay Range: $21.85 - $32.80 Job Description Summary:   Support the care team by performing clinical and administrative tasks that are vital to patient care. Medical Assistants must adhere to all relevant regulations and guidelines to ensure patient safety and confidentiality. They are expected to maintain a high level of professionalism and compassion during all interactions.    Where You Will Work :  Aurora Medical Group (AMG) is part of  Advocate Health , one of the nation’s largest nonprofit health systems. With more than 350 locations across Illinois and Wisconsin, AMG offers a wide range of specialties and services, including primary care, medical and surgical care, pediatrics, women’s health, behavioral health, and more. Our team is dedicated to delivering exceptional care and improving health outcomes in the communities we serve. Joining AMG means being part of a collaborative, patient-focused environment where innovation and quality care thrive.    We’re Looking For:   Licensure or Certifications   • Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association (AHA) needs to be obtained within 45 days unless department leader has determined it is not required.   Degrees:   • GED or HS Equivalency Diploma.  • Completion of an accredited or approved program in Medical Assistant, or 2 years of verifiable full-time experience as a Medical Assistant within the last 5 years. As a  Medical Assistant,  you’ll play a vital role in the care team – supporting providers, connecting with patients, and helping ensure a seamless, compassionate experience every day.    As a key member of the ambulatory care team, you will:   • Welcome patients and support their transition into care.   • Take and record vital signs, medical histories, and health screenings.   • Prepare patients for exams and assist providers during procedures.   • Administer medications and vaccines as directed.   • Perform lab-related tasks including specimen collection and point-of-care testing.   • Document care accurately in the electronic health record.   • Partner with physicians, nurses, and teammates to deliver high-quality, coordinated care.  What You’ll Do:   • Schedule:  Full time, 40 hours a week, Monday through Friday, available between 7 am - 5:30 pm   About This Location:   Our primary care physicians at Aurora Family Medicine in South Milwaukee, WI, provide the high-quality, personalized care you deserve.  Primary care  is the first point of contact in health care and our family medicine physicians are here to care for your entire family.  Our team of family medicine physicians, along with our nurse practitioners, are committed to your health and wellness. We provide comprehensive preventive care, such as annual physical exams and vaccinations.   Your feedback matters.  Every teammate’s voice is vital in shaping our culture and improving care. We value your insights and experiences because they help us grow stronger together.    Physical Requirements and Working Conditions   • Must be able to sit, stand, walk, lift, squat, bend, reach above shoulders, and twist frequently throughout the workday.   • Must be able to lift and support the weight of 35 pounds in handling patients, medical equipment, and supplies.   • Must be able to: push/pull with 30 lbs. of force and perform a sliding transfer of 150 lbs. with a second person present.   • Must have functional speech, vision, hearing, and touch with ability to use fine hand manipulation skills for IV insertion and other procedures/functions.   • Maneuver foot pedals on carts or machines.   • Perform physical safety interventions such as patient restraint and verbal de-escalation, if needed.   • May be exposed to chemical and hazardous waste as well as blood and body fluids and communicable disease. Therefore, protective clothing and equipment must be worn as necessary.   • Must be able to respond quickly to changes in patient and/or unit conditions.   • Physical Abilities Testing may be required.   • Additional department specific physical requirements may be identified for unique responsibilities within the department by the nurse leader.    Ready to Take the Next Step:   Apply Now!  This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties. Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including: Compensation • Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training • Premium pay such as shift, on call, and more based on a teammate's job • Incentive pay for select positions • Opportunity for annual increases based on performance Benefits and more • Paid Time Off programs • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability • Flexible Spending Accounts for eligible health care and dependent care expenses • Family benefits such as adoption assistance and paid parental leave • Defined contribution retirement plans with employer match and other financial wellness programs • Educational Assistance Program Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview. About Advocate Health  Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

Apply at Advocate Health

Related jobs

Medical Assistant (MA) - Internal Medicine Clinic

Advocate Health · Wauwatosa, WI

Posted Sep 14 · Verified Sep 20

Physical Therapist (PT) - Acute Care and Emergency

Advocate Health · Elgin, IL

Posted Sep 19 · Verified Sep 20

Medical Assistant (MA)/LPN - OB/GYN

Advocate Health · Franklin, WI

Posted Sep 19 · Verified Sep 20

Nurse Practitioner or Physician Assistant - Family Medicine - Full Time

Advocate Health · Summit, WI

Posted Sep 19 · Verified Sep 20

Registered Nurse (RN) - Orland Park

Advocate Health · Orland Park, IL

Posted Sep 18 · Verified Sep 20

GI Scheduler

Advocate Health · Chicago, IL

Posted Sep 18 · Verified Sep 20