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Medical Assistant II Uptown

Lurie Children's Hospital · Chicago, IL · $19.50–$30.23 an hour · Full time

Posted Oct 1, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you made a mistake with a patient task. How did you handle it?

What they are checking: Whether they report errors right away, which is critical for patient safety.

Tell me about a time you worked with a family who did not speak English well.

What they are checking: Whether they use interpreter services rather than relying on family members.

What would you do

The clinic is running 45 minutes behind and families are frustrated. How do you help?

What they are checking: Whether they keep clinic flow moving and communicate kindly with waiting families.

A child faints after a blood draw. What do you do?

What they are checking: Whether they can respond correctly to an emergency and call for help.

You may support multiple divisions. How do you keep track of each one's different needs?

What they are checking: Whether they can adapt to different providers and routines without errors.

About the work

At Uptown you may run the ECG and Holter program. What experience do you have placing Holters and downloading data?

What they are checking: Whether they can own a program for the location, which goes beyond basic MA tasks.

Walk me through giving an intramuscular vaccine to a scared four-year-old.

What they are checking: Whether they know proper technique and how to comfort and position a child safely.

How do you draw blood from a toddler who will not hold still?

What they are checking: Whether they can do pediatric phlebotomy safely with help from the parent or staff.

What does working within the Ambulatory Medical Assistant Scope of Practice mean to you?

What they are checking: Whether they know what MAs can and cannot do without a nurse or provider.

How do you check that you have the right patient and the right medication before giving it?

What they are checking: Whether they consistently use patient identifiers and medication checks.

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The full job description

As published by Lurie Children's Hospital.

Ann & Robert H. Lurie Children’s Hospital of Chicago provides superior pediatric care in a setting that offers the latest benefits and innovations in medical technology, research and family-friendly design. As the largest pediatric provider in the region with a 140-year legacy of excellence, kids and their families are at the center of all we do. Ann & Robert H. Lurie Children’s Hospital of Chicago is ranked in all 10 specialties by the U.S. News & World Report. Location Lurie Children's Pediatrics - Uptown Job Description General Summary: The Medical Assistant is responsible for daily clinical work in the outpatient/primary care setting in accordance with the Ambulatory Medical Assistant Scope of Practice. Assists Physicians and other staff under the direction of a Registered Nurse, Advanced Practice Nurse and/or Physician. Essential Job Functions: • Depending on location, performs phlebotomy and specimen processing as directed by delegating provider. • May align to specific or multiple divisions. • Administers, including but not limited to, intramuscular injections, subcutaneous injections, intradermal skin testing, topical medications, ophthalmic drops and nasal spray. • Depending on location, performs ECGs, places Holter monitors and downloads telemetry data. Responsible for ECG and Holter program for a specific location. • Works in conjunction with other staff to maximize clinic flow. • Intervenes appropriately in emergency situations. • Documents data and changes in the Electronic Medical Record. • Provides assistance and or back up support for administrative tasks including but not limited to scheduling patient visits and performing basic “check-in, check out” activities. • Obtains measurements, patient history and other intake activities. • Stocks and maintains the clinic area including ordering of supplies as needed. • Demonstrates knowledge of pertinent aspects and competency with protocols related to the use of chemical disinfection, high level disinfection, and sterilization if required as part of the responsibilities of the role. • Depending on location, directs High Level Disinfection scope cleaning in accordance with defined HLD processes • Completes trainings and education including but not limited to Healthcare Provider CPR. • Other job functions as assigned. Knowledge, Skills, and Abilities: • High school diploma required. • Successful completion of a formal Medical Assistant program. • Possesses 3 or more years of relevant clinical experience. • Certified Medical Assistant (CMA) (AAMA) or Registered Medical Assistant (RMA) preferred but not required. • Some college, preferred. • Basic Life Support certification from the American Heart Association. • Excellent communication/listening skills. Substantial interpersonal skills sufficient to work effectively with pediatric patients, families, physicians, nursing and other allied health and medical center personnel. Education High School Diploma/GED (Required) (BLS) - Basic Life Support - American Heart Association Pay Range $19.50-$30.23 Hourly At Lurie Children’s, we are committed to competitive and fair compensation aligned with market rates and internal equity, reflecting individual contributions, experience, and expertise. The pay range for this job indicates minimum and maximum targets for the position. Ranges are regularly reviewed to stay aligned with market conditions. In addition to base salary, Lurie Children’s offer a comprehensive rewards package that may include differentials for some hourly employees, leadership incentives for select roles, health and retirement benefits, and wellbeing programs. For more details on other compensation, consult your recruiter or click the following link to learn more about our benefits. Benefit Statement For full time and part time employees who work 20 or more hours per week we offer a generous benefits package that includes: Medical, dental and vision insurance Employer paid group term life and disability Employer contribution toward Health Savings Account Flexible Spending Accounts Paid Time Off (PTO), Paid Holidays and Paid Parental Leave 403(b) with a 5% employer match Various voluntary benefits: • Supplemental Life, AD&D and Disability • Critical Illness, Accident and Hospital Indemnity coverage • Tuition assistance • Student loan servicing and support • Adoption benefits • Backup Childcare and Eldercare • Employee Assistance Program, and other specialized behavioral health services and resources for employees and family members • Discount on services at Lurie Children’s facilities • Discount purchasing program There’s a Place for You with Us At Ann & Robert H. Lurie Children’s Hospital of Chicago and its affiliates (collectively “Lurie Children’s”), we embrace and celebrate diversity and equity in a serious way. We are committed to building a team with a variety of backgrounds, skills, and viewpoints — recognizing that diverse identities strengthen our workplace and the care we can provide to the Chicago community and beyond. We treat everyone fairly, appreciate differences, and make meaningful connections that foster belonging and allyship. This is a place where you can be your best, so we can give our best to the patients and families who trust us with their care. Lurie Children’s and its affiliates are equal employment opportunity employers. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin, ancestry, age, disability, marital status, pregnancy, protected veteran status, order of protection status, protected genetic information, or any other characteristic protected by law. For questions about how to request an accommodation please contact: employeehealth@luriechildrens.org AI Notice Lurie Children’s utilizes certain AI-enabled features within our recruiting platform to support candidate engagement and assist recruiters in identifying and prioritizing applicants whose experience aligns with job requirements. All employment decisions are made by individuals. It is a civil rights violation with respect to recruitment, hiring, promotion, or employment for an employer to use artificial intelligence that has the effect of subjecting employees to discrimination on the basis of protected classes under the Illinois Human Rights Act or to use zip codes as a proxy for protected classes. For questions about the use of artificial intelligence in this process or any additional support, please contact: peoplequestions@luriechildrens.org

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