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Medical Assistant, Gastroenterology Clinic - Part-Time

Mercyhealth · Janesville, WI · $18.28–$28.69 an hour · Part time

Posted Jul 23, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you scheduled a complicated procedure or coordinated with another department.

What they are checking: Whether they can handle multi-step scheduling that involves prep, transport and pre-authorization.

Tell me about a time you made a scheduling or registration mistake. What did you learn?

What they are checking: Whether they own errors and change their habits to prevent them.

How do you manage your time in a part-time role so tasks don't pile up between shifts?

What they are checking: Whether they hand off clearly and close out work before leaving each day.

What would you do

This is a part-time GI clinic role in Janesville. What kinds of patients and visits do you expect to see?

What they are checking: Whether they understand GI's mix of colonoscopy follow-ups, reflux, liver issues and bowel conditions.

A patient calls the day before a colonoscopy and says they took their blood thinner this morning. What do you do?

What they are checking: Whether they recognize this needs a nurse or provider right away and don't try to answer themselves.

A patient is anxious about a possible cancer diagnosis. How do you support them during the visit?

What they are checking: Whether they show compassion without giving medical information outside their role.

About the work

Many GI visits lead to a colonoscopy. How would you explain bowel prep to a patient so they get it right?

What they are checking: Whether they can give clear, step-by-step prep instructions, since poor prep means a repeat procedure.

GI symptoms can be embarrassing to talk about. How do you collect history so patients feel comfortable?

What they are checking: Whether they ask sensitive questions in a calm, matter-of-fact way that gets honest answers.

Walk me through how you room a patient coming in with abdominal pain.

What they are checking: Whether they collect vitals, pain details and warning signs like bleeding or fever for the provider.

How do you handle referrals for GI procedures that need insurance approval?

What they are checking: Whether they follow up on authorizations so patients aren't canceled on the day of the procedure.

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The full job description

As published by Mercyhealth.

OVERVIEW This position supports daily clinic operations by assisting with patient care, including preparing patients, helping with exams and procedures, and performing basic lab-related tasks. It also provides administrative support by scheduling appointments, answering phones, managing patient records, coordinating referrals, collecting payments, and maintaining clinic supplies. SCHEDULE: 24-hours per week SHIFT: Days ESSENTIAL DUTIES AND RESPONSIBILITIES • Rooms patients, collects assessment data and prepares patient according to specific need. • Assists in examination, treatment and other clinic procedures. • Assists with laboratory procedures, screening tests and QI projects. • Answers telephone and either responds to inquiry, directs caller to appropriate personnel, or initiates a triage slip for response by medical personnel. • Schedules appointments and enters appointment date and time into computerized scheduler. • Conducts reminder calls to all patients. • Greet and directs patients, salespeople, and visitors. • Registers patients by verifying that patient's record is up to date and accurate. • Makes appropriate changes in computer system and on patient's chart. • Coordinates referrals for patients through insurance and other physician offices. • Collects payment from patients and issues receipt where applicable. • Prepares and maintains patient charts. • Maintains and orders supplies. EDUCATION AND/OR EXPERIENCE Graduate of a medical assistant program accredited by the Accrediting Bureau of Health Education Schools (ABHES) or the Commission on Accreditation of Allied Health Education Programs (CAAHEP), or graduate of a medical assistant program in a post secondary school or college that has institutional accreditation by a regional accrediting commission or by a national accrediting organization approved by the U.S. Department of Education, or a graduate of an educational program accredited by the National Commission for Certifying Agencies (NCCA), such as the National Healthcareer Association (NHA). Experience in a program with a clinical rotation preferred. CERTIFICATION/LICENSURE Approved CPR or BLS certification required within 90 days. Medication injection training and pharmacology is a required competency to perform medication administration. OTHER SKILLS AND ABILITIES N/A LEVEL OF SUPERVISION Some independent judgment is required, but decisions are limited by standard practices or procedures. SUPERVISES N/A PAY RANGE: $18.28 - $28.69 Mercyhealth is an Equal Opportunity Employer . All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, disability, or protected veteran status. Mercyhealth offers competitive pay and a comprehensive benefits package including: • Medical, Dental, Vision • Life & Disability Insurance • FSA/HSA Options • Generous, accruing paid time off • Paid Parental and caregiver leave • Career advancement and educational opportunities • Tuition and certification reimbursement • Certification Reimbursement • Well-being Programs • Employee Discounts • On-Demand Pay • Financial Education • Annual recognition/awards events • Partner appreciation days • Family entertainment/attractions discount • Community service/improvement opportunities Click here for more details regarding Mercyhealth Careers Benefit Information. At Mercyhealth, we don’t simply hire people, we empower employee-partners who are passionate about making lives better. As an integrated health system, we deliver exceptional, coordinated across seven hospitals, 85 primary and specialty clinics, and a team of over 7,500 professionals serving northern Illinois and southern Wisconsin. Mercyhealth has been nationally recognized for our commitment to our people and culture, including: • #1 in the nation on AARP's Best Employers for Workers Over 50 • One of Working Mother magazine's 100 Best Companies for Working Mothers • A Top 50 Company and Top 10 Nonprofit for Executive Women

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