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Medical Assistant- Delafield Clinic Casual AMB

Children's Wisconsin · Delafield, WI · Part time

Posted Sep 17, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you helped a clinic run on time during a busy day.

What they are checking: Whether they help with flow and keep track of patient location and wait times.

Tell me about a time you noticed a safety issue and took action.

What they are checking: Whether they act on safety concerns instead of waiting for someone else.

What does it mean to give exceptional care to families as a medical assistant?

What they are checking: Whether they connect their daily work to the experience families have at the clinic.

How do you stay current on skills like injections when you only work some shifts?

What they are checking: Whether they take responsibility for keeping skills strong in a casual role.

What would you do

As a casual medical assistant, how do you get ready for a shift in a clinic you have not worked in recently?

What they are checking: Whether they prepare ahead and check for updates so they are ready on short notice.

A parent is upset with a provider and starts complaining to you. How do you handle it?

What they are checking: Whether they can listen, stay professional, and pass concerns to the right person.

About the work

What does pre-visit planning mean to you, and how would you do it here?

What they are checking: Whether they know how to find care gaps, like missing labs or screenings, before visits.

How do you take accurate vital signs on a child who is upset?

What they are checking: Whether they can get correct readings and know when to recheck instead of recording a bad number.

How do you keep patient information private in a clinic?

What they are checking: Whether they understand HIPAA in daily tasks, like screens, phones and conversations.

How do you prepare an exam room so it is clean and safe?

What they are checking: Whether they follow infection control and safety standards every time.

Practice this interview out loud.

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The full job description

As published by Children's Wisconsin.

At Children’s Wisconsin, we believe kids deserve the best. Children’s Wisconsin is a nationally recognized health system dedicated solely to the health and well-being of children. We provide primary care, specialty care, urgent care, emergency care, community health services, foster and adoption services, child and family counseling, child advocacy services and family resource centers. Our reputation draws patients and families from around the country. We offer a wide variety of rewarding career opportunities and are seeking individuals dedicated to helping us achieve our vision of the healthiest kids in the country. If you want to work for an organization that makes a difference for children and families, and encourages you to be at your best every day, please apply today. Please follow this link for a closer look at what it’s like to work at Children’s Wisconsin: https://www.instagram.com/lifeatcw/ Essential Functions • Adheres to all Children’s Wisconsin (CW) procedures and standards. Ensures confidentiality to our customers by creating and maintaining a secure and trusting environment; maintains HIPAA compliance. Provides exceptional care to patients and families to fulfill our patient experience promise. • Performs Pre-Visit Planning prior to clinic appointments to ensure visit efficiencies and identify care gaps • Maintains a clean, organized environment and prepares exam rooms to meet safety and clinical requirements. • Greets patient and family in a welcoming manner, directs patients and families to exam rooms. Maintains clinic flow, monitoring patient location and wait time. • Assists with the collection and documentation of patient information such as: vitals, measurements, health screenings, allergies, and home medications. Reports any observations or concerns to the nurse or provider. • Assists the provider in the exam process, administers medications, immunizations and assists with procedures including capillary and peripheral blood draws as directed. • Communicates with providers, leaders, and staff to maintain clinic operations. Alerts provider or Registered Nurse (RN) of any patient needing immediate assistance. • Communicates with clinic leader about the quantity of supplies that equipment needed for patient care is available at all times for the clinic needs. • Prepares for clinic by completing paperwork procedures, assuring all necessary information, prior authorizations or pre-certifications, etc. Assists with customer service representative duties as needed. Education: • High School graduate or Certificate of General Educational Development (GED) or High School Equivalency Diploma (HSED) required • Graduate of medical assistant program, preferred. In lieu of this education, 6 months of experience in a patient care role would be considered. preferred Experience: • Experience in a primary care, urgent care, or specialty care pediatric setting preferred • Experience in administering immunizations and other injections preferred • Experience with pediatric patients preferred Knowledge, Skills and Abilities: • Ability to work with a diverse patient population to promote a culturally competent environment. • Requires flexibility of time and duties in order to work in a fast paced environment. • Ability to work independently as well as within a team. • Electronic Health Record proficiency preferred. • Ability to assist and support other ambulatory care locations as requested by leaders. • Night and/or weekend hours may be required during high volume or viral surge periods where additional patient access is needed. Licenses and Certifications: • CMA-Certified Medical Assistant - American Association of Medical Assistants preferred • BLS-Basic Life Support Healthcare Provider - American Heart Association/American Red Cross/National Safety Council required Patient Care Responsibility: • Provides care appropriate to patient population and as described in applicable policies and procedures. Schedule details: • Must be able to attend orientation during the first 2 weeks • Work 4 shifts per month • Primary location is Delafield, but there may be times when staffing is needed in Mequon. • Earliest start is 7:30am and latest ending time is 5:30pm Monday through Friday Children's Wisconsin is an equal opportunity / affirmative action employer. We are committed to creating a diverse and inclusive environment for all employees. We treat everyone with dignity, respect, and fairness. We do not discriminate against any person on the basis of race, color, religion, sex, gender, gender identity and/or expression, sexual orientation, national origin, age, disability, veteran status, or any other status or condition protected by the law. Certifications/Licenses: BLS-Basic Life Support Healthcare Provider - American Heart Association/American Red Cross/National Safety Council

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