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Medical Assistant, CMA or LPN, Ambulatory - Primary Care

Sanford Health · Hayward, WI · $19.00–$29.50 an hour · Full time

Posted Sep 22, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you noticed something during intake that the provider needed to know about right away.

What they are checking: Whether they collect data carefully and speak up about important findings.

Tell me about a time you made a mistake with a patient's record or care. How did you handle it?

What they are checking: Whether they own and report errors rather than hiding them.

What would you do

A patient asks you whether a spot on their skin looks like cancer. What do you say?

What they are checking: Whether they stay within their scope and pass clinical questions to the provider without brushing off the patient.

The clinic is running behind and patients in the waiting room are getting frustrated. What do you do?

What they are checking: Whether they can keep patients informed and calm while helping the clinic catch up.

How do you keep a provider's day organized when they see a high volume of patients?

What they are checking: Whether they think ahead about room turnover, supplies and paperwork so the provider stays on schedule.

About the work

Walk me through how you room a patient in a dermatology clinic.

What they are checking: Whether they gather history, medications and the area of concern so the provider can start right away.

Dermatology does a lot of biopsies. How do you set up for one and handle the specimen afterward?

What they are checking: Whether they understand sterile setup and correct specimen labeling, since a lost or mislabeled biopsy is a serious problem.

How do you explain the provider's after-visit instructions so the patient actually remembers them?

What they are checking: Whether they can share defined instructions clearly and check understanding, which the posting lists as a duty.

If you are an LPN, how is your role different from a medical assistant's in this clinic?

What they are checking: Whether they understand scope of practice and work within it, which the posting stresses for both roles.

What does good patient privacy look like to you in a busy clinic?

What they are checking: Whether they protect health information in small daily moments, like phone calls and screens left open.

Practice this interview out loud.

Offer builds a real interview for this exact role at Sanford Health from your resume and this job description, asks the questions one at a time, and tells you what landed. The first one is free.

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The full job description

As published by Sanford Health.

Sanford Health, the largest rural health system in the United States, is dedicated to transforming the health care experience and providing access to world-class health care in America’s heartland. 

 Work Shift: 8 Hours - Day Shifts (United States of America)

 Scheduled Weekly Hours: 40

 Compensation: Salary Range: $19.00 - $29.50

This position may be eligible for a Sign On Bonus!

 Union Position: No

 Department Details Monday, Tuesday, Thursday and Friday; 7:00 am - 4:00 pm; Wednesday's - 7:00 am - 4:30 pm Small center, new provider building their practice who also has a sports trainer certification, provider active community. Summary -The Medical Assistant, Non-Certified (MA) and Medical Assistant, Certified functions within the administration pre-defined scope of practice guidelines per state location of practice. -The Licensed Practical Nurse (LPN) will participate in the implementation and evaluation of patient care, under the supervision of a registered nurse, advanced practice provider, or physician. Job Description The MA in the ambulatory care setting collects subjective and objective health status data from the patient or caregiver and communicates this data to the health care provider. Participates in the care of patients by providing contributing data to licensed health care professionals; and following through on the patient's plan of care under the direction of the provider. Communicates the provider's written instructions for care to the patient, or caregiver, by transmission of specifically defined information. Will participate in care for patients, across the lifespan, in all phases of preventative care, health maintenance, treatment, and follow-up as patients move in and out of care settings. Performs a variety of duties under the direct supervision of a person licensed to practice medicine. A sampling of the specialized clinical duties performed includes, but is not limited to, obtaining vital signs, preparing patients for examinations, observing and reporting patient's signs or symptoms, and performing point of care testing. The LPN ensures the health, comfort and safety of patients. Documents a thorough medical history from patient. Contributes to the assessment of patients and administers medications or treatments as ordered. Provides technical support to healthcare professionals as needed. Counseling patients and family members, under the direction of a registered nurse, on prevention and treatment plans. The LPN demonstrates competency and practices within the full scope of nursing expertise/knowledge and utilizes appropriate age and population specific standards as designated in their assigned clinical setting. Qualifications Medical Assistant, Ambulatory (non-certified) JOB QUALIFICATIONS EDUCATION/EXPERIENCE Must be a graduate of a recognized Medical Assistant program or successful completion of the following courses or recognized equivalent from an accredited institution within 12 months of hire: Medical Terminology, Anatomy and Physiology and Pharmacology. Two years’ experience as a Medical Assistant is required if education is not met at time of hire. Prior experience in a healthcare setting is preferred. CERTIFICATIONS/LICENSES Basic Life Support (BLS) certification required within six months of employment. Re-certification as required. OR Medical Assistant, Ambulatory JOB QUALIFICATIONS EDUCATION/EXPERIENCE Must be a graduate of a recognized Medical Assistant program. Prior experience in a healthcare setting is preferred. Nationally certified or registered as a Medical Assistant (MA). Certification (CMA) obtained through a nationally approved certification program for medical assistant, including but not limited to: American Association of Medical Assistants (AAMA), Certified Clinical Medical Assistant (CCMA) through the National Healthcareer Association (NHA), Clinical Medical Assistant Certification (CMAC) through the American Medical Certification Association (AMCA), or National Certified Medical Assistant (NCMA) through the National Center for Competency Testing (NCCT), etc. Registration (RMA) obtained through the American Medical Technologists (AMT) also acceptable. Additional state requirements include: North Dakota (ND) registration as an MAIII through the ND Board of Nursing. If the incumbent does not already hold their registration as an MAIII through the ND Board of Nursing at time of hire they will be granted 4 months to obtain registration. All medication administration performed by the incumbent prior to obtaining the MAIII must be supervised by a licensed nurse. Additionally, must also be registered on the ND Board of Nursing UAP Registry if they do not possess MAIII registration at time of hire. MAs working within Minnesota (MN), Iowa (IA), South Dakota (SD) and Oregon (OR) do not require state registration. Basic Life Support (BLS) certification required within six months of employment. Re-certification as required. OR LPN, Ambulatory JOB QUALIFICATIONS EDUCATION/EXPERIENCE Graduate from an accredited practical nursing program as a Licensed Practical Nurse. If position requires IV therapy/management skills, the following is required in North Dakota: graduation from a Board approved AASPN program where IV therapy is part of the curriculum or completion of an IV Therapy course approved by the North Dakota Board of Nursing. Currently holds an unencumbered Licensed Practical Nurse (LPN) license with State Nursing board and/or possess multi-state licensure privileges. Obtains and subsequently maintains required department specific competencies and certifications. Sanford is an EEO/AA Employer M/F/Disability/Vet. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-877-949-5678 or send an email to talent@sanfordhealth.org.

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