Jobs › SSM Health

Medical Assistant Certified / Registered

SSM Health · Janesville, WI · Full time

Posted Sep 17, 2026 · We last checked this listing on Oct 6, 2026

Apply at SSM Health

Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

This clinic covers cardiothoracic surgery, vascular surgery and pediatric and adult GI. How would you get up to speed on specialties you haven't worked in?

What they are checking: Whether they are open to new challenges and have a real way of learning unfamiliar clinical areas.

Tell me about a time you assisted a provider with an in-office procedure. What was your role?

What they are checking: Whether they understand sterile setup and how to anticipate what the provider needs next.

Tell me about a time a clinic was running behind and patients were getting frustrated. What did you do?

What they are checking: Whether they keep patients informed and help keep flow moving instead of letting frustration build.

We say we want someone sympathetic in nature. Tell me about a time you made a difference for a patient who was having a hard day.

What they are checking: Whether they bring real warmth to hands-on patient care, which the posting lists as a key quality.

What would you do

How do you adjust your approach when you're rooming a child for a GI visit compared to an adult?

What they are checking: Whether they can work with nervous kids and their parents, since the clinic sees pediatric patients too.

While taking vitals, you find a blood pressure that is much higher than normal. What do you do?

What they are checking: Whether they recheck correctly and alert the nurse or provider right away instead of just writing it down.

A patient calls to ask about their test results before the provider has reviewed them. How do you handle that?

What they are checking: Whether they know the limits of their role and won't give out results that need a provider's interpretation.

About the work

Walk me through how you room a patient, from calling them back to handing off to the provider.

What they are checking: Whether they have a complete, consistent routine for vitals, history and med review that providers can rely on.

How do you prepare and give an injection or vaccine safely?

What they are checking: Whether they check the rights of medication administration and document correctly every time.

What's your experience using Epic, and what tasks have you done in it?

What they are checking: Whether they can handle clinical admin work in the EMR accurately without slowing the clinic down.

Practice this interview out loud.

Offer builds a real interview for this exact role at SSM Health from your resume and this job description, asks the questions one at a time, and tells you what landed. The first one is free.

Practice this out loud

The full job description

As published by SSM Health.

It's more than a career, it's a calling WI-SSM Health Dean Medical Group Janesville Worker Type: Regular Job Highlights: Come join the SSM Health team! We have opportunities for: • MA, CMA or RMA- must be graduates of a school of medical assisting • EMTs with a WI license • Paramedics with a WI license • LPNs with a WI license Position duties may include: • Patient rooming • In office procedure assistance • Injection and vaccine administration • General clinical administrative tasks in the electronic medical record program (Epic). Schedule: 40 hours per week Days only Monday - Friday No nights, weekends or holidays A Well-qualified candidate will be: • Comfortable with hands on patient care • Open to new experiences and new challenges • Ambitious, motivated, and sympathetic in nature Experience and expertise are preferred, but if you are excited by the opportunity, we would love to have you on the team! We offer a competitive wage and comprehensive benefits. Job Summary: Provides assistance with the examination and treatment of patients under the direction of a registered nurse or provider (physician or advanced practice provider). Job Responsibilities and Requirements: PRIMARY RESPONSIBILITIES • Assists with treatments ordered by provider as supervised by provider or registered nurse. Performs select clinical duties. • Interviews patients, measures vital signs, and records information on patients' charts. Prepares treatment rooms for examination of patients. • Performs basic clerical duties including answering the phone, maintaining records, scheduling patients, and filing. • Performs basic materials management functions to include ordering and stocking of supplies. Assists with maintaining a clean and orderly environment. • May document the provider's encounter with patients. Lists all proper diagnoses and symptoms, as well as follow-up instructions and prescriptions, as indicated by the provider. Transcribes patient orders including laboratory tests, radiology tests and medications. • Works in a constant state of alertness and safe manner. • Performs other duties as assigned. EDUCATION • High School diploma/GED or 10 years of work experience • Wisconsin ONLY - High School diploma/GED or 10 years of work experience, and graduate from medical assistant school or training program or education equivalency for certification EXPERIENCE • No experience required PHYSICAL REQUIREMENTS • Constant standing and walking. • Frequent use of hearing and speech to share information through oral communication. • Frequent use of hearing to distinguish body sounds and/or hear alarms, malfunctioning machinery, etc. • Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs. • Frequent reaching, gripping, and keyboard use/data entry. • Frequent use of vision for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors. • Occasional bending, stooping, crawling, kneeling, sitting, squatting and repetitive foot/leg and hand/arm movements. • Occasional use of vision to judge distances and spatial relationships. • Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs. • Occasional lifting/moving patients. • Occasional use of smell to detect/recognize odors. • Occasional driving. REQUIRED PROFESSIONAL LICENSE AND/OR CERTIFICATIONS State of Work Location: Illinois, Missouri, Oklahoma, Wisconsin • Basic Life Support HealthCare Provider (BLS HCP) - American Heart Association (AHA) • And • Certified Clinical Medical Assistant (CCMA) - National Healthcareer Association (NHA) • Or • Certified Medical Assistant (CMA) - American Association of Medical Assistants (AAMA) • Or • Clinical medical Assistant Certification (CMAC) - American Medical Certification Association (AMCA) • Or • Medical Assistant (RMA) - American Allied Health Association (AAH) • Or • Medical Assistant Certification (MAC) - American Medical Certification Association (AMCA) • Or • National Certified Medical Assistant (NCMA) - National Center for Competency Testing (NCCT) • Or • Nationally Registered Certified Medical Assistant (NRCMA) - National Association for Health Professionals (NAHP) • Or • Registered Medical Assistant (RMA) - American Association of Medical Personnel (AAMP) • Or • Registered Medical Assistant (RMA) - American Medical Technologists (AMT) • Or • Registered Medical Assistant (RMA) - American Registry of Medical Assistants (ARMA) Work Shift: Day Shift (United States of America) Job Type: Employee Department: 7000220164 Jnsvll FM Scheduled Weekly Hours: 40 SSM Health is an Equal Opportunity Employer. SSM Health provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, gender, pregnancy, sexual orientation, gender identity, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law. Click here to learn more.

Apply at SSM Health

More medical assistant certified registered roles