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Medical Assistant Certified / Registered - Nephrology

SSM Health · Fond du Lac, WI · Full time

Posted Sep 2, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Nephrology patients often have kidney disease along with diabetes and high blood pressure. What experience do you have with patients like that?

What they are checking: Whether they understand the complex, chronic conditions they will see every day in a kidney clinic.

Tell me about a time you helped a patient with a chronic illness who felt discouraged.

What they are checking: Whether they show empathy and encouragement to patients facing a long-term disease.

What would you do

A patient's blood pressure is much higher than usual and they mention a headache. What do you do?

What they are checking: Whether they recognize a warning sign and alert the provider or nurse right away.

This role travels to Waupun two to four times a month. How do you make sure you're ready to work in a different clinic?

What they are checking: Whether they plan ahead and adapt to a new setting without missing steps.

How do you keep patient information private when the clinic is busy?

What they are checking: Whether they follow HIPAA in everyday moments like phone calls and check-in.

What would you do if you were asked to do a task you weren't trained for?

What they are checking: Whether they know the limits of a medical assistant role and ask for help instead of guessing.

About the work

Walk me through rooming a nephrology patient. What do you measure and ask about?

What they are checking: Whether they know weight, blood pressure, swelling and medication changes matter a lot for kidney patients.

Why would you avoid taking a blood pressure or drawing blood on the arm with a dialysis fistula?

What they are checking: Whether they know how to protect a dialysis access, which patients depend on to stay alive.

How do you do a medication review with a patient who takes a long list of pills?

What they are checking: Whether they are careful and patient, since some medications are risky with poor kidney function.

How do you help prepare the room and patient for an in-office procedure?

What they are checking: Whether they can set up supplies and keep things clean for treatments the posting mentions.

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The full job description

As published by SSM Health.

It's more than a career, it's a calling WI-Fond du Lac Regional Clinic Main Worker Type: Regular Job Highlights: Join a team where your work matters—every moment, every patient, every community. At SSM Health, you'll be empowered to grow, supported to thrive, and inspired to make a lasting impact. Work in our department and help provide specialized care for patients with a variety of conditions while supporting in-office procedures and treatments. We welcome MAs, CMAs, and LPNs who are passionate about patient care and enjoy working in a fast-paced, team-oriented clinic. This role offers the opportunity to build expertise while making a meaningful impact on patients' health. Department: Nephrology Schedule: 32 hours per week 8am-5pm Monday, Tuesday, Thursday and Friday Travel to Waupun 2-4 times per month No nights, weekends or holidays! Apply today. SSM Health – We bring out the incredible in you, everyday. Job Summary: Provides assistance with the examination and treatment of patients under the direction of a registered nurse or provider (physician or advanced practice provider) in a clinic setting. Job Responsibilities and Requirements: PRIMARY RESPONSIBILITIES • Assists with treatments ordered by provider as supervised by provider or registered nurse. Performs select clinical duties. • Interviews patients, measures vital signs, and records information on patients' charts. Prepares treatment rooms for examination of patients. • Performs basic clerical duties including answering the phone, maintaining records, scheduling patients, and filing. • Performs basic materials management functions to include ordering and stocking of supplies. Assists with maintaining a clean and orderly environment. • May document the provider's encounter with patients. Lists all proper diagnoses and symptoms, as well as follow-up instructions and prescriptions, as indicated by the provider. Transcribes patient orders including laboratory tests, radiology tests and medications. • Works in a constant state of alertness and safe manner. • Performs other duties as assigned. EDUCATION • High School diploma/GED or 10 years of work experience • Wisconsin ONLY - High School diploma/GED or 10 years of work experience, and graduate from medical assistant school or training program or education equivalency for certification EXPERIENCE • No experience required PHYSICAL REQUIREMENTS • Constant standing and walking. • Frequent use of hearing and speech to share information through oral communication. • Frequent use of hearing to distinguish body sounds and/or hear alarms, malfunctioning machinery, etc. • Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs. • Frequent reaching, gripping, and keyboard use/data entry. • Frequent use of vision for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors. • Occasional bending, stooping, crawling, kneeling, sitting, squatting and repetitive foot/leg and hand/arm movements. • Occasional use of vision to judge distances and spatial relationships. • Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs. • Occasional lifting/moving patients. • Occasional use of smell to detect/recognize odors. • Occasional driving. REQUIRED PROFESSIONAL LICENSE AND/OR CERTIFICATIONS State of Work Location: Illinois, Missouri, Oklahoma, Wisconsin • Basic Life Support HealthCare Provider (BLS HCP) - American Heart Association (AHA) • And • Certified Clinical Medical Assistant (CCMA) - National Healthcareer Association (NHA) • Or • Certified Medical Assistant (CMA) - American Association of Medical Assistants (AAMA) • Or • Clinical medical Assistant Certification (CMAC) - American Medical Certification Association (AMCA) • Or • Medical Assistant (RMA) - American Allied Health Association (AAH) • Or • Medical Assistant Certification (MAC) - American Medical Certification Association (AMCA) • Or • National Certified Medical Assistant (NCMA) - National Center for Competency Testing (NCCT) • Or • Nationally Registered Certified Medical Assistant (NRCMA) - National Association for Health Professionals (NAHP) • Or • Registered Medical Assistant (RMA) - American Association of Medical Personnel (AAMP) • Or • Registered Medical Assistant (RMA) - American Medical Technologists (AMT) • Or • Registered Medical Assistant (RMA) - American Registry of Medical Assistants (ARMA) Work Shift: Day Shift (United States of America) Job Type: Employee Department: 6238000038 Nephrology Scheduled Weekly Hours: 32 SSM Health is an Equal Opportunity Employer. SSM Health provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, gender, pregnancy, sexual orientation, gender identity, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law. Click here to learn more.

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