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MEDICAL ASSISTANT - CERTIFIED - AMB MA (500D)

Memorial Health · Decatur, IL · $17.60–$28.15 an hour · Full time

Posted Sep 28, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time a patient was anxious about getting a shot or a blood draw. How did you help?

What they are checking: Comfort and calm with patients of all ages, especially children and nervous adults.

Tell me about a mistake you made in a clinic and how you handled it.

What they are checking: Honesty and reporting errors right away, which keeps patients safe.

What would you do

You may handle both patient care and front office work depending on the clinic. How do you switch between those without dropping anything?

What they are checking: Flexibility and organization in a small clinic where one person covers several roles.

A provider gives you a verbal order for a medication while running between rooms. What do you do?

What they are checking: Whether they confirm and document orders properly instead of acting on something half heard.

A patient at the front desk is angry about a long wait. What do you say?

What they are checking: Courtesy under pressure and honest communication about delays.

About the work

Walk me through how you room a patient and get them ready for the provider.

What they are checking: A complete and consistent intake that includes vitals, medication review and the reason for the visit.

What tasks are inside your scope as a certified medical assistant, and what would you refuse to do?

What they are checking: Clear understanding of MA scope so they do not take on assessment or judgment calls reserved for licensed staff.

How do you make sure you give a vaccine to the right patient at the right dose?

What they are checking: Safe vaccine practice including patient identifiers, lot numbers and checking the immunization record.

How do you keep the electronic record accurate when you are entering data all day?

What they are checking: Attention to detail in charting, since providers and billing rely on what the MA enters.

What do you do to keep the exam rooms ready and supplies stocked between patients?

What they are checking: Infection control and readiness habits that keep a clinic running on time.

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The full job description

As published by Memorial Health.

Focused on the Future of Care We're looking for talented, passionate healthcare professionals to join the team at Memorial Health as we build the future of healthcare. If you're ready to be part of a transformative organization that puts people first, take a look at what we have to offer. Position Type: On-site Job Description Summary: A Certified Medical Assistant performs a wide variety of activities which may include both direct patient care activities for the clinic’s patients of all ages, as well as business office functions, depending on the size of the assigned clinic. All patient care is provided under the direct supervision of the physician and/or mid-level provider. To review Memorial's Benefits click here: Benefits - Memorial HR Job Description: Licensure/Certification/Registry: - Valid certification as a certified medical assistant (CMA) is required through one of the following: - Certified Medical Assistant (CMA) through American Association of Medical Assistants (AAMA) or - Assessment-Based Recognition in Order Entry (ABR-OE) through the AAMA - Registered Medical Assistant (RMA) through American Medical Technologists (AMT) or - Certified Clinical Medical Assistant (CCMA) through National HealthCareer Association (NHA) or - Medical Assistant (NCMA) through National Center for Competency Testing (NCCT) or - ARMA with proof of graduation through accredited program - Nationally Registered CMA (NRCMA) or Nationally Registered Certified Advanced MA through National Association for Health Professionals (NAHP) - Maintains certification as required through AAMA, AMT, NHA, ARMA, NCCT or NAHP guidelines. - Valid CPR certification required. Experience: - Prior computer experience required. - Previous clinic experience preferred. Other Knowledge/Skills/Abilities: - Candidates must successfully pass the following assessments during the interview process in order to be further considered for this position: Listening Skills, Data Entry, and Medical Spelling. Pay Transparency $17.60 - $28.15 Additional compensation in the form(s) of participation in our annual incentive program are dependent on role. Pay is based on factors such as work experience, education, certification(s), training, skills, and competencies related to the role. Memorial Health also offers a comprehensive benefits plan, which includes paid time off, 401(k) match, and health/ dental/ vision insurance options. All benefits can be found at https://jobs.memorial.health/about/benefits/ If you require a reasonable accommodation to complete this application or participate in the hiring process, please contact askHR@mhsil.com . Requests will be handled confidentially.

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