Jobs › Children's Wisconsin

Med Assistant-Franklin Peds 0.9FTE PC

Children's Wisconsin · Franklin, WI · Full time

Posted Sep 18, 2026 · We last checked this listing on Oct 6, 2026

Apply at Children's Wisconsin

Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you had to manage several tasks at once in a clinic.

What they are checking: Whether they can prioritize and stay organized during busy clinic hours.

Tell me about a time you helped a family feel more comfortable during a visit.

What they are checking: Whether they show warmth and care that improve the patient experience.

This is a 0.9 FTE role in Franklin. How do you plan to stay reliable on your scheduled days?

What they are checking: Whether they have thought about the schedule and can be dependable for the clinic.

How do you stay patient with families who ask a lot of questions?

What they are checking: Whether they see questions as part of good care and can answer within their role.

What would you do

How do you handle a child who is too scared to let you take their temperature or blood pressure?

What they are checking: Whether they use patience and play to get accurate readings from frightened children.

What would you do if a parent told you their child had trouble breathing while you were rooming them?

What they are checking: Whether they know to alert the provider right away rather than finish routine tasks first.

What would you do if a coworker was not following infection control rules?

What they are checking: Whether they will speak up about safety issues, even with peers.

About the work

Walk me through how you prepare and give vaccines during a well-child visit.

What they are checking: Whether they follow safe vaccine steps like checking orders, lot numbers and patient identity.

How do you document growth and vital signs correctly in the record?

What they are checking: Whether they are careful with charting, since providers rely on it for decisions.

How do you keep confidentiality in a busy primary care clinic?

What they are checking: Whether they understand HIPAA in practical terms in front of families and coworkers.

Practice this interview out loud.

Offer builds a real interview for this exact role at Children's Wisconsin from your resume and this job description, asks the questions one at a time, and tells you what landed. The first one is free.

Practice this out loud

The full job description

As published by Children's Wisconsin.

At Children’s Wisconsin, we believe kids deserve the best. Our pediatricians and primary care offices offer parents a level of care that cannot be obtained at other places: • Affiliation with the #4 children's hospital in the country (according to Parents magazine) • Board-certified pediatricians (l earn what it means to be 'board-certified' ) • Many locations spread throughout southeast Wisconsin • Commitment to population health and an increased role for pediatricians in the care of children • Doctors who are very active in their local communities • Access to many health and wellness programs designed to keep kids safe and healthy We offer a wide variety of rewarding career opportunities and are seeking individuals dedicated to helping us achieve our vision of the healthiest kids in the country. If you want to work for an organization that makes a difference for children and families, and encourages you to be at your best every day, please apply today. Please follow this link for a closer look at what it’s like to work at Children’s Wisconsin: https://www.instagram.com/lifeatcw/ Job Description Essential Functions • Adheres to all Children’s Wisconsin (CW), Children’s Medical Group, procedures, and standards. Ensures confidentiality to our customers by creating and maintaining a secure and trusting environment; maintains HIPAA compliance. Provides exceptional care to patients and families to fulfill our patient experience promise. • Performs Pre-Visit Planning prior to clinic appointments to ensure visit efficiencies and identify care gaps • Maintains a clean, organized environment and prepares exam rooms to meet safety and clinical requirements. • Greets patient and family in a welcoming manner, directs patients and families to exam rooms. Maintains clinic flow, monitoring patient location and wait time. • Assists with the collection and documentation of patient information such as: vitals, measurements, health screenings, allergies, and home medications. Reports any observations or concerns to the nurse or provider. • Assists the provider in the exam process, administers medications, immunizations and assists with procedures including capillary and peripheral blood draws as directed. • Communicates with providers, leaders, and staff to maintain clinic operations. Alerts provider or Registered Nurse (RN) of any patient needing immediate assistance. • Communicates with clinic leader about the quantity of supplies that equipment needed for patient care is available at all times for the clinic needs. • Prepares for clinic by completing paperwork procedures, assuring all necessary information, prior authorizations or pre-certifications, etc. Assists with customer service representative duties as needed. Education: • High School graduate or Certificate of General Educational Development (GED) or High School Equivalency Diploma (HSED) required • Graduate of medical assistant program, preferred. In lieu of this education, 6 months of experience in a patient care role would be considered. preferred Experience: • Experience in a primary care, urgent care, or specialty care pediatric setting preferred • Experience in administering immunizations and other injections preferred • Experience with pediatric patients preferred Knowledge, Skills and Abilities: • Ability to assist and support other primary care locations as requested by leaders and/or the CMG float policy. • Ability to work with a diverse patient population to promote a culturally competent environment. • Requires flexibility of time and duties in order to work in a fast paced environment. • Ability to work independently as well as within a team. • Electronic Health Record proficiency preferred. • Ability to assist and support other primary care locations as requested by leaders and/or the Children’s Medical Group float policy. • Night and/or weekend hours may be required during high volume or viral surge periods where additional patient access is needed. Licenses and Certifications: • CMA-Certified Medical Assistant - American Association of Medical Assistants preferred • BLS-Basic Life Support Healthcare Provider - American Heart Association/American Red Cross/National Safety Council required Patient Care Responsibility: • Provides care appropriate to patient population and as described in applicable policies and procedures. Clinic Schedule: • Mon/Tue/Wed/Fri, 8:00-5:15pm Children's Wisconsin is an equal opportunity / affirmative action employer. We are committed to creating a diverse and inclusive environment for all employees. We treat everyone with dignity, respect, and fairness. We do not discriminate against any person on the basis of race, color, religion, sex, gender, gender identity and/or expression, sexual orientation, national origin, age, disability, veteran status, or any other status or condition protected by the law.

Apply at Children's Wisconsin