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Med Assistant-Diabetes/Endocrine Clinic AMB 1.0FTE

Children's Wisconsin · Milwaukee, WI · Full time

Posted Sep 29, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you supported a family dealing with a new, life-changing diagnosis.

What they are checking: Whether they show patience and kindness with families who are overwhelmed by a chronic condition.

Tell me about a time you had to learn a new skill quickly to do your job well.

What they are checking: Whether they can learn specialty tasks fast, since endocrine work has many devices and tests.

What would you do

A child's blood sugar reads very low when you check it in the room. What do you do?

What they are checking: Whether they recognize hypoglycemia as urgent and alert the provider and nurse right away.

How do you keep the clinic flowing when visits run long because families have a lot of questions?

What they are checking: Whether they can monitor patient location and wait time and keep the team on schedule.

A teenager is quiet and does not want to talk about their diabetes care. How do you approach them?

What they are checking: Whether they can engage teens respectfully, which matters because many struggle with self-management.

About the work

What do you know about type 1 diabetes in children, and how would that help you in this clinic?

What they are checking: Whether they have basic knowledge of the conditions this clinic treats so they can support visits well.

How would you download data from a glucose meter, insulin pump, or continuous glucose monitor before a visit?

What they are checking: Whether they are comfortable with diabetes devices, which are a big part of rooming in this clinic.

Walk me through how you do a point-of-care A1c or glucose check on a child.

What they are checking: Whether they can perform common endocrine tests accurately and follow quality steps.

How do you measure height and weight accurately for growth tracking in an endocrine clinic?

What they are checking: Whether they understand that growth data drives decisions here and must be measured carefully.

What does pre-visit planning look like for a diabetes visit?

What they are checking: Whether they know to check for missing labs, device data and screenings before the child arrives.

Practice this interview out loud.

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The full job description

As published by Children's Wisconsin.

At Children’s Wisconsin, we believe kids deserve the best. Children’s Wisconsin is a nationally recognized health system dedicated solely to the health and well-being of children. We provide primary care, specialty care, urgent care, emergency care, community health services, foster and adoption services, child and family counseling, child advocacy services and family resource centers. Our reputation draws patients and families from around the country. We offer a wide variety of rewarding career opportunities and are seeking individuals dedicated to helping us achieve our vision of the healthiest kids in the country. If you want to work for an organization that makes a difference for children and families, and encourages you to be at your best every day, please apply today. Please follow this link for a closer look at what it’s like to work at Children’s Wisconsin: https://www.instagram.com/lifeatcw/ Essential Functions • Performs Pre-Visit Planning prior to clinic appointments to ensure visit efficiencies and identify care gaps • Maintains a clean, organized environment and prepares exam rooms to meet safety and clinical requirements. • Greets patient and family in a welcoming manner, directs patients and families to exam rooms. Maintains clinic flow, monitoring patient location and wait time. • Assists with the collection and documentation of patient information such as: vitals, measurements, health screenings, allergies, and home medications. Reports any observations or concerns to the nurse or provider. • Assists the provider in the exam process, administers medications, immunizations and assists with procedures including capillary and peripheral blood draws as directed. • Communicates with providers, leaders, and staff to maintain clinic operations. Alerts provider or Registered Nurse (RN) of any patient needing immediate assistance. • Communicates with clinic leader about the quantity of supplies that equipment needed for patient care is available at all times for the clinic needs. • Prepares for clinic by completing paperwork procedures, assuring all necessary information, prior authorizations or pre-certifications, etc. Assists with customer service representative duties as needed. Education: • High School graduate or Certificate of General Educational Development (GED) or High School Equivalency Diploma (HSED) required. • Graduate of medical assistant program, preferred. In lieu of this education, 6 months of experience in a patient care role would be considered. Experience: • Experience in a primary care, urgent care, or specialty care pediatric setting preferred. • Experience in administering immunizations and other injections preferred. • Experience with pediatric patients preferred. Knowledge, Skills and Abilities: • Ability to work with a diverse patient population to promote a culturally competent environment. • Requires flexibility of time and duties in order to work in a fast paced environment. • Ability to work independently as well as within a team. • Electronic Health Record proficiency preferred. Licenses and Certifications: • CMA-Certified Medical Assistant - American Association of Medical Assistants preferred • BLS-Basic Life Support Healthcare Provider - American Heart Association/American Red Cross/National Safety Council required Patient Care Responsibility: • Provides care appropriate to patient population and as described in applicable policies and procedures. Clinic Schedule: • Mon-Thurs 7:00-4:00pm • Fri: 7:00am-1:30pm Children's Wisconsin is an equal opportunity / affirmative action employer. We are committed to creating a diverse and inclusive environment for all employees. We treat everyone with dignity, respect, and fairness. We do not discriminate against any person on the basis of race, color, religion, sex, gender, gender identity and/or expression, sexual orientation, national origin, age, disability, veteran status, or any other status or condition protected by the law. Certifications/Licenses: BLS-Basic Life Support Healthcare Provider - American Heart Association/American Red Cross/National Safety Council

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