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Med Assistant - CRU Casual AMB

Children's Wisconsin · Milwaukee, WI · Part time

Posted Sep 21, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

This is a casual role. How do you stay sharp on procedures and systems when you are not working every week?

What they are checking: Whether they take ownership of keeping skills current when they work only as needed.

Tell me about a time you had to explain a delay to a frustrated family.

What they are checking: Whether they can communicate honestly and kindly to keep trust when things do not go as planned.

Tell me about a time you noticed something in a patient's record that did not look right.

What they are checking: Whether they speak up about errors instead of assuming someone else will catch them.

What does giving exceptional care to patients and families look like in a medical assistant role?

What they are checking: Whether they connect small actions, like greeting and follow-up, to the family's overall experience.

What would you do

In a clinical research unit, a visit may follow a strict study protocol. How would you handle a step you are unsure about?

What they are checking: Whether they will ask before acting, since deviating from a protocol can affect both the child and the study.

A child is anxious about a blood draw for a study visit. How do you help them get through it?

What they are checking: Whether they can use distraction and calm talk so children have a better experience with repeat visits.

About the work

What does pre-visit planning look like to you, and what care gaps would you look for before a child arrives?

What they are checking: Whether they understand how preparing ahead, like checking overdue labs or screenings, makes visits safer and faster.

How do you collect and label a specimen so it is correct the first time?

What they are checking: Whether they label at the bedside and check identifiers, since a mislabeled sample can harm a child or a study.

How do you protect a family's privacy and keep HIPAA compliance in everyday clinic work?

What they are checking: Whether they understand privacy as daily habits, not just a policy they signed once.

How do you keep the exam rooms clean, stocked and organized when the clinic is busy?

What they are checking: Whether they keep standards up during rush times, which affects infection control and flow.

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The full job description

As published by Children's Wisconsin.

At Children’s Wisconsin, we believe kids deserve the best. Children’s Wisconsin is a nationally recognized health system dedicated solely to the health and well-being of children. We provide primary care, specialty care, urgent care, emergency care, community health services, foster and adoption services, child and family counseling, child advocacy services and family resource centers. Our reputation draws patients and families from around the country. We offer a wide variety of rewarding career opportunities and are seeking individuals dedicated to helping us achieve our vision of the healthiest kids in the country. If you want to work for an organization that makes a difference for children and families, and encourages you to be at your best every day, please apply today. Please follow this link for a closer look at what it’s like to work at Children’s Wisconsin: https://www.instagram.com/lifeatcw/ Essential Functions • Adheres to all Children’s Wisconsin (CW) procedures and standards. Ensures confidentiality to our customers by creating and maintaining a secure and trusting environment; maintains HIPAA compliance. Provides exceptional care to patients and families to fulfill our patient experience promise. • Performs Pre-Visit Planning prior to clinic appointments to ensure visit efficiencies and identify care gaps • Maintains a clean, organized environment and prepares exam rooms to meet safety and clinical requirements. • Greets patient and family in a welcoming manner, directs patients and families to exam rooms. Maintains clinic flow, monitoring patient location and wait time. • Assists with the collection and documentation of patient information such as: vitals, measurements, health screenings, allergies, and home medications. Reports any observations or concerns to the nurse or provider. • Assists the provider in the exam process, administers medications, immunizations and assists with procedures including capillary and peripheral blood draws as directed. • Communicates with providers, leaders, and staff to maintain clinic operations. Alerts provider or Registered Nurse (RN) of any patient needing immediate assistance. • Communicates with clinic leader about the quantity of supplies that equipment needed for patient care is available at all times for the clinic needs. • Prepares for clinic by completing paperwork procedures, assuring all necessary information, prior authorizations or pre-certifications, etc. Assists with customer service representative duties as needed. Education: • High School graduate or Certificate of General Educational Development (GED) or High School Equivalency Diploma (HSED) required • Graduate of medical assistant program, preferred. In lieu of this education, 6 months of experience in a patient care role would be considered. preferred Experience: • Experience in a primary care, urgent care, or specialty care pediatric setting preferred • Experience in administering immunizations and other injections preferred • Experience with pediatric patients preferred Knowledge, Skills and Abilities: • Ability to work with a diverse patient population to promote a culturally competent environment. • Requires flexibility of time and duties in order to work in a fast paced environment. • Ability to work independently as well as within a team. • Electronic Health Record proficiency preferred. • Ability to assist and support other ambulatory care locations as requested by leaders. • Night and/or weekend hours may be required during high volume or viral surge periods where additional patient access is needed. Licenses and Certifications: • CMA-Certified Medical Assistant - American Association of Medical Assistants preferred • BLS-Basic Life Support Healthcare Provider - American Heart Association/American Red Cross/National Safety Council required Patient Care Responsibility: • Provides care appropriate to patient population and as described in applicable policies and procedures. Clinic Schedule: • 4 shifts per month minimum • Shifts would fall on weekdays, 1st shift • No weekends, evenings, or holidays Children's Wisconsin is an equal opportunity / affirmative action employer. We are committed to creating a diverse and inclusive environment for all employees. We treat everyone with dignity, respect, and fairness. We do not discriminate against any person on the basis of race, color, religion, sex, gender, gender identity and/or expression, sexual orientation, national origin, age, disability, veteran status, or any other status or condition protected by the law. Certifications/Licenses: BLS-Basic Life Support Healthcare Provider - American Heart Association/American Red Cross/National Safety Council

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