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This position has closed. Hy-Vee removed this listing from their careers page on Oct 6, 2026. The interview prep below is still useful, and there are similar open roles at the bottom of this page.

Market Grille Department Manager

Hy-Vee · Ashwaubenon, WI · Full time

Posted Sep 30, 2026 · We last checked this listing on Oct 4, 2026

Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you turned around a team with low morale.

What they are checking: Whether they can rebuild a team, which the posting stresses.

How do you work with store leadership to keep the department running at its best?

What they are checking: Whether they communicate results and needs with their managers.

Tell me about a time a customer complaint led to a change.

What they are checking: Whether they use feedback to improve the department.

What would you do

A health inspection finds a violation. What do you do?

What they are checking: Whether they fix it right away and change habits so it doesn't repeat.

Your food cost is too high this month. How do you find out why?

What they are checking: Whether they check portions, waste, pricing and theft.

A key employee quits right before a holiday. What do you do?

What they are checking: Whether they can cover shifts and keep the department running.

About the work

The Market Grille is one of the store's most dynamic departments. How do you run it like a restaurant inside a grocery store?

What they are checking: Whether they understand restaurant operations like ticket times, food cost and front-of-house service.

Which numbers would you watch every week?

What they are checking: Whether they know sales, food cost, labor and waste.

How do you hire for a fast-paced kitchen?

What they are checking: Whether they know what to look for and how to train new hires quickly.

How do you keep service quality the same on every shift?

What they are checking: Whether they set clear standards and check them even when they aren't there.

Practice this interview out loud.

Offer builds a real interview for this exact role at Hy-Vee from your resume and this job description, asks the questions one at a time, and tells you what landed. The first one is free.

Practice this out loud

The full job description

As published by Hy-Vee.

Additional Considerations (if any): - At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other. Job Description: Job Title: Market Grille Department Manager Department: Market Grille FLSA: Hourly Revision Date: 07/2026 About Hy-Vee At Hy-Vee, we believe the shortest distance between two people is a smile. We're seeking people with a passion for customer service, a willingness to learn, and a commitment to being part of a team that strives to make our customers' lives easier, healthier and happier. The Role and Why It's Important The Market Grille Department Manager is the driving force behind one of the most dynamic departments in the store, setting the standard for customer service, team performance, food quality, and profitability. In this role, you'll lead a team, manage day-to-day operations, and work closely with store leadership to ensure the department runs at its best every single day. If you're a motivated leader who thrives in a fast-paced environment, takes pride in building great teams, and loves delivering an exceptional customer experience, we'd love to have you on our team. What You'll Do No two days are exactly the same, but here's what you can expect: • Set and uphold department standards for customer service, employee relations, cleanliness, sanitation, professional appearance, and overall profitability • Lead by example, greeting customers warmly, learning their names, and creating a friendly, welcoming atmosphere throughout the department • Recruit, hire, train, supervise, discipline, and evaluate all department employees; approve employee discipline and recommend transfers, discharge, and salary increases • Determine department goals with the Store Director and establish weekly schedules and daily work plans • Inspect signage and displays for quality and quantity of merchandise and order product for replenishment • Figure retail pricing, extend and post invoices, and oversee department bookkeeping procedures • Analyze weekly and monthly sales trends, compare to actuals, prepare ad projections, and write ads • Plan displays, promotions, and pre-orders and conduct department inventory • Ensure proper temperatures and storage procedures are maintained to guarantee product freshness and control shrink • Understand and troubleshoot equipment and ensure maintenance is performed as needed • Work closely with Restaurant and Service staff and communicate sales ideas and updates to the team • Unload trucks, check in delivered merchandise, and place product in appropriate storage areas • Ensure competitive pricing in the market area and attend meetings, seminars, and continuing education as needed • Maintain strict adherence to personal hygiene, dress standards, and all Hy-Vee policies and store guidelines • Report to work when scheduled and on time Your Skills To be successful, you'll need to be able to: • Lead and develop a team, maintaining high standards and a positive, energetic work environment • Solve practical problems and interpret instructions across a variety of situations with limited standardization • Compose original correspondence, interpret written work instructions, and follow technical manuals • Conduct job applicant interviews and make sound hiring decisions • Use math skills including fractions, decimals, and percentages for pricing, invoicing, and sales analysis • Communicate clearly and effectively with customers, employees, vendors, and store leadership Reporting Relationships Accountable and Reports to: Store Director; Store Manager; Assistant Managers of Perishables, Store Operations, and Health Wellness Home; Food Service Director Direct Reports: Department Employees Education and Experience • High school diploma or equivalent experience required; sanitation coursework helpful • Over one year of related work experience required Physical Requirements • Frequently stand and walk throughout a shift in sales, food service, or delivery areas • Where applicable to the role: ability to safely use sharp knives and blades for food preparation • Where applicable to the role: exposure to heat- and burn-related hazards associated with cooking, baking, or grilling equipment • Where applicable to the role: ability to operate a delivery vehicle in accordance with applicable DOT standards • Perform repetitive standing, walking, reaching, and bending associated with order fulfillment, POS transactions, and cleaning/sanitation duties ​ Working Environment This is a fast-paced role in a store kitchen and restaurant environment where you'll be leading a team throughout your shift. You'll have frequent exposure to temperature extremes, dampness, equipment movement hazards, and cleaning chemicals or solvents. Safety is always a priority, and training is provided to help ensure a safe and supportive work environment. Are you ready to smile, apply today. Employment is contingent upon the successful completion of a pre employment drug screen.