Jobs › City Year

Managing Director of External Affairs & Engagement

City Year · Chicago, IL · $135,000–$145,000 a year · Full time

Posted Sep 18, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a strategic partnership you built that led to real results for an organization.

What they are checking: Whether they can turn relationships into outcomes that advance a mission.

How do you lead a team that covers communications, marketing, events and partnerships?

What they are checking: Whether they can manage varied functions and keep them aligned around shared priorities.

Tell me about a time you represented an organization to a skeptical audience.

What they are checking: Whether they can be a credible, persuasive ambassador under pressure.

How do you tell City Year's impact story in a way that feels true to students and schools?

What they are checking: Whether they communicate impact with respect for the communities served, not just polished messaging.

What would you do

How would you raise City Year Chicago's visibility with civic and business leaders in your first six months?

What they are checking: Whether they have a concrete plan for building influence, not just general ideas about awareness.

A reporter calls about a negative story involving a partner school. How do you respond?

What they are checking: Whether they handle media relations carefully, protecting students, partners and the organization.

How would you work with the development team so external affairs supports fundraising?

What they are checking: Whether they see how visibility and partnerships tie into the site's revenue goals.

As a member of the Executive Leadership Team, how do you handle disagreement with peers about priorities?

What they are checking: Whether they can advocate for their area while acting as a good senior team member.

About the work

How do you approach government affairs for a nonprofit that depends on AmeriCorps funding?

What they are checking: Whether they understand public funding risks and how to engage officials appropriately.

How would you measure whether a signature event was worth the time and money?

What they are checking: Whether they connect events to engagement, fundraising and relationships instead of attendance alone.

What relationships in Chicago's civic and philanthropic world would you build first, and why?

What they are checking: Whether they understand the local landscape and can prioritize the right stakeholders.

Practice this interview out loud.

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The full job description

As published by City Year.

Application Instructions Click Apply to submit your online application. Please attach a resume and thoughtful cover letter on the "My Experience" page in the "Resume/CV" field. Active City Year Staff members must login to Workday to apply internally. Number of Positions: 1 Work Location: 100% On-Site Position Overview Reporting to the Senior Vice President & Executive Director, the Managing Director of External Affairs & Engagement is responsible for advancing City Year Chicago's visibility, influence, strategic partnerships, and stakeholder engagement efforts. As a member of the Executive Leadership Team, this leader will oversee external affairs functions including communications, marketing, media relations, government affairs, strategic partnerships, and signature events. The Managing Director serves as a primary ambassador for City Year Chicago, building meaningful relationships with civic, business, community, philanthropic, and government leaders while elevating awareness of the organization's impact. This role is responsible for expanding City Year Chicago's presence, strengthening engagement with key stakeholders, and leveraging external relationships to advance organizational priorities and mission outcomes. -Starting salary range for this role is $135K to $145K . -Anticipated start date for this role is fall 2026. -This is a primarily in-person role with flexibility to periodically work remotely. Job Description Responsibilities External Affairs Strategy & Stakeholder Engagement • Develop and execute a comprehensive external affairs strategy that advances City Year Chicago's visibility, influence, and stakeholder engagement. • Build and maintain strategic relationships with civic, business, edu c atio n , community, philanthropic, and government leaders. • Serve as a primary spokesperson and ambassador for City Year Chicago across external audiences. • Represent the organization at key convenings, coalitions, and community events. • Partner with the Executive Director and Executive Leadership Team to advance organizational priorities through strategic external engagement. Communications, Marketing & Brand Management • Lead City Year Chicago's communications, marketing, and brand strategy to ensure consistent messaging across all channels. • Oversee media relations, social media, website content, digital communications, and external storytelling efforts. • Develop messaging, presentations, talking points, reports, and communications for internal and external stakeholders. • Ensure organizational communications effectively elevate impact, drive engagement, and strengthen brand awareness. • Serve as the primary liaison with City Year Headquarters on communications and brand initiatives. Government & Community Affairs • Lead engagement with elected officials, government agencies, and public affairs stakeholders. • Monitor policy developments and advise leadership on issues impacting City Year Chicago's work and priorities. • Cultivate partnerships with community organizations and civic leaders that advance edu c atio n al equity and organizational impact. • Support the organization's advocacy, public engagement, and civic visibility strategies. Signature Events & Strategic Engagement • Serve as the strategic and operational lead for the annual Ripples of Hope Gala and other key external engagement events. • Partner closely with the Managing Director of Development to align event execution with sponsorship and donor engagement objectives . • Lead cross-functional planning, stakeholder experience, communications, and event operations to ensure successful execution. • Develop strategies that leverage organizational events to strengthen relationships, elevate visibility, and deepen community engagement. Organizational Leadership • Serve as a member of the Executive Leadership Team and contribute to the development and implementation of City Year Chicago's strategic priorities. • Partner across departments to align external affairs initiatives with organizational goals. • Represent and model City Year's culture and values internally and externally. • Support site-wide initiatives, events, and cross-functional projects as needed. Qualifications • Bachelor's degree required ; Master's degree strongly preferred. • Minimum of 7-10 years of professional experience in external affairs, communications, public affairs, community engagement, marketing, partnerships, event management, or nonprofit leadership. • Demonstrated experience building and managing relationships with elected officials, civic leaders, community organizations, media, philanthropic partners, and corporate stakeholders. • Strong communications , writing, public speaking, and presentation skills. • Experience leading marketing, communications, public relations, or brand management initiatives. • Demonstrated success managing complex stakeholder engagement efforts and high-profile events. • Strong project management, organizational, and strategic planning skills. • Ability to analyze information, navigate complex environments, and translate organizational priorities into action. • Knowledge of Chicago's civic, edu c atio n al, philanthropic, business, and political landscape. • Ability to work collaboratively across teams and manage multiple priorities simultaneously. • Flexibility to attend evening and weekend events as needed. • Deep understanding of and commitment to City Year's values. Required Documents A cover letter and resume must be submitted to be considered for this position. Preferred resume formats will depict not only a candidate’s responsibilities and job functions in previous work, but will include specific, quantitative results where  applicable.  Additional  quantitative context around specific budget sizes, team sizes, or other work environment information will help City Year compare the scale of your work environment with our operations. Compensation and Benefits Full time employees are entitled to compensation commensurate with experience. Benefits for full time employees include health insurance with Flexible Spending Account, paid vacation, holidays, parental leave, 401K, and more. City Year is an Equal Opportunity Employer, committed to a diverse workforce. Benefits Full-time employees will be eligible for all benefits including vacation, sick days and organization holidays. You may participate in all benefit programs that City Year establishes and makes available to eligible employees, under (and subject to all provisions of) the plan documents that govern those programs. Currently, City Year offers medical, dental, vision, life, accidental death and dismemberment and disability coverage, Flexible Spending Accounts (FSA), and other benefits including 401(k) plan(s) pursuant to the terms and conditions of company policy and the 401(k) plan document. For more information, click here . Employment at City Year is at-will. City Year does not sponsor work authorization visas.

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