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Manager, Wound Care

ThedaCare · Appleton, WI · Full time

Posted Sep 28, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me how you have led a wound care team, and what you think makes an outpatient wound clinic run well.

What they are checking: Whether they understand both the clinical side and the scheduling and flow side of a wound clinic.

Tell me about a time you built a stronger referral relationship with physicians or another department.

What they are checking: Whether they can grow volume through relationships, since a wound clinic depends on referrals from primary care and surgery.

Describe a budget decision you made that saved money without hurting patient outcomes.

What they are checking: Whether they can manage costly supplies and products with judgment instead of cutting blindly.

What would you do

Healing rates in the clinic have slipped this quarter. Where do you start looking?

What they are checking: Ability to dig into data like patient mix, adherence, offloading and referral timing before blaming staff.

A patient keeps missing appointments and the wound is getting worse. How would you want your team to handle it?

What they are checking: Whether they look for barriers like transportation or cost before labeling a patient as noncompliant.

How would you work with inpatient nursing so that wounds started in the hospital get the right follow-up after discharge?

What they are checking: Thinking about handoffs across care settings, where wound patients are most likely to fall through gaps.

Two of your nurses disagree about a treatment approach and it is affecting the team. What do you do?

What they are checking: Whether they settle clinical disagreements with evidence and protocol rather than picking favorites.

About the work

How do you make sure staff stage pressure injuries and measure wounds the same way every visit?

What they are checking: Whether they value consistent documentation, since inconsistent measurement makes healing trends meaningless.

If your clinic offers hyperbaric oxygen therapy, what safety and documentation steps do you consider non-negotiable?

What they are checking: Awareness of fire risk, patient screening and medical necessity rules that make hyperbaric care high stakes.

How do you keep the clinic compliant with billing and medical necessity rules for debridement and advanced dressings?

What they are checking: Whether they know wound care is heavily audited and can protect the organization from denials and repayment.

What wound care certifications do you hold or support for staff, and how do you build skill on a small team?

What they are checking: Commitment to building specialty expertise like WOCN or CWS on a team with limited depth.

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The full job description

As published by ThedaCare.

Why ThedaCare? Living A Life Inspired! Our new vision at ThedaCare is bold, ambitious, and ignited by a shared passion to provide outstanding care. We are inspired to reinvent health care by becoming a proactive partner in health, enriching the lives of all and creating value in everything we do. Each of us are called to take action in delivering higher standards of care, lower costs and a healthier future for our patients, our families, our communities and our world. At ThedaCare, our team members are empowered to be the catalyst of change through our values of compassion, excellence, leadership, innovation, and agility. A career means much more than excellent compensation and benefits. Our team members are supported by continued opportunities for learning and development, accessible and transparent leadership, and a commitment to work/life balance. If you’re interested in joining a health care system that is changing the face of care and well-being in our community, we encourage you to explore a future with ThedaCare. Benefits , with a whole-person approach to wellness – • Lifestyle Engagement • e.g. health coaches, relaxation rooms, health focused apps (Wonder, Ripple), mental health support • Access & Affordability • e.g. minimal or zero copays, team member cost sharing premiums, daycare About ThedaCare! Summary : The Manager, Wound Care is responsible for the quality, access, and delivery of excellent wound care at ThedaCare. Manages daily operations and partners with the medical director of wound care to establish the standards of care and implement best practices. Analyzes, adjusts, and establishes financial, team member, and care delivery models to ensure a progressive clinic environment. Job Description: Schedule: Monday - Friday 8 am - 5 pm (Core Hours) No Weekends, No Holidays Manager of Wound, Plastic Surgery and Dermatology KEY ACCOUNTABILITIES: • Effectively manages team members in a manner consistent with ThedaCare policies and values. Ensures the recruitment and retention of competent team members to meet the needs of the business operations of the department. • Is accountable for daily activities and work processes that result in quality outcomes. • Oversees and ensures accuracy of time and attendance and payroll practices. • Ensures quality and safety for team members, patients, and families. • Manages operations and team members to provide consistent experience and access in outpatient and inpatient wound care. • Develops key relationships with leaders within ThedaCare to align on strategic goals and ensure continuum of care. • Monitors productivity, revenue, and expenses to promote and uphold financial stewardship. • Provides analysis and ongoing improvement of daily operations. • Collaborates with wound care providers to support best practice and clinical excellence. • Supports the growth and development of the wound care services. • Utilizes and interprets literature in wound/ostomy care. • Identifies industry trends in practice, compliance, and coding. • Performs as department leader for quality improvement processes. • Recognizes trends in patient care delivery relating to wound and ostomy, and explores opportunities for improvement that are evidence-based. • Relies on evidence-based practice in development of policies and procedures based on comparison data benchmarks. • Advocates for patient rights and appropriate utilization of services and resources. • Develops and coordinates clinical implementation of the wound care program and technologies. 18. Ensures The Joint Commission standards, CMS, OSHA, and state regulations are met. QUALIFICATIONS: • Bachelor’s degree in nursing • Five years of progressive responsibility in a healthcare setting • Three years of leadership experience to include leading teams and/or projects • Registered Nurse in the State of Wisconsin • American Heart Association Healthcare Provider Basic Life Support (BLS) PHYSICAL DEMANDS: • Ability to move freely (standing, stooping, walking, bending, pushing, and pulling) and lift up to a maximum of twenty-five (25) pounds without assistance • Job classification is exposed to blood borne pathogens (blood or bodily fluids) while performing job duties WORK ENVIRONMENT: • Climate controlled office setting with daily movement throughout the facility • Interaction with department members and other healthcare providers Scheduled Weekly Hours: 40 Scheduled FTE: 1 Location: ThedaCare Regional Medical Center - Appleton - Appleton,Wisconsin Overtime Exempt: Yes Worker Shift Details: Days

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