Jobs › Medline

Manager Training - Quality - Corporate

Medline · Northfield, IL · $92,000–$138,000 a year · Full time

Posted Sep 23, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a training program you built that measurably changed results.

What they are checking: Whether they can show impact and return on investment, which the posting asks them to measure.

Tell me about a time you led a team of trainers. How did you develop them?

What they are checking: Whether they can manage and grow trainers, not just deliver training themselves.

What would you do

New hire retention at two branches is falling. How do you figure out whether training is part of the problem?

What they are checking: Whether they use retention and survey data to find causes rather than assuming training is the answer.

A branch keeps failing quality audits even after training. What do you do?

What they are checking: Whether they can design remedial training and tell when the issue is not training at all.

How do you get honest feedback from participants about whether training was useful?

What they are checking: Whether they seek real evaluations and act on them instead of collecting smile sheets.

A branch manager says they cannot release people for training during a busy season. How do you handle it?

What they are checking: Whether they can work with operations to fit training in without dropping required content.

About the work

Walk me through how you would do a needs analysis for quality training across a region of branches.

What they are checking: Whether they start from real performance gaps instead of building training people do not need.

How do you keep training consistent when several trainers deliver it in different locations?

What they are checking: Whether they can standardize delivery and check quality across a training team.

How do you keep training records audit-ready in a regulated quality environment?

What they are checking: Whether they understand that training records are evidence auditors and regulators will check.

How do you build training that connects to Medline's safety initiatives without overwhelming new hires?

What they are checking: Whether they can sequence content so people learn the most important safety and quality points first.

Practice this interview out loud.

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The full job description

As published by Medline.

Job Summary Job Description MAJOR RESPONSIBILITIES: • Plan, direct and coordinate the training and development activities for exempt and/or non-exempt employees. • Ensure applicable, consistent and timely training and provide on-boarding support to new employees as well as on-going, advanced development for existing employees. • Lead and/or manage training team to ensure consistency in delivery of our training and development programs. • Oversee onboarding of new hires for a designated region of branches. • Develop materials and processes to support employees in their acclimation to Medline. • Monitor new hire retention and new hire survey results to ensure results are being achieved. • Provide remedial training or course corrections to locations that are not achieving desired results. • Evaluate current training programs, seek feedback from training participants, and conduct return-on-investment studies. • Ensure training and development curriculum addresses needs of the designated employee population. • Collaborate with partners and internal stakeholders to conduct needs analyses and determine areas of opportunity in training and development. • Utilize findings to guide creation of new training and development materials. • Ensure all training and development programs support Medline safety initiatives and • Maintain records for training programs, including evaluations and employee participation. • Manage the scheduling of classes, trainers, rooms and other resources. Education: • Bachelor’s degree and at least 3 years of experience planning, coordinating and/or delivering training programs or activities. OR High school diploma and at least 5 years of experience planning, coordinating and/or delivering training programs or activities. Relevant Work Experience: • At least 2 years of supervisory experience. • Experience evaluating information and/or processes to determine department needs. • Additional Presentation experience (small- to mid-size groups). • Intermediate level skill in Microsoft PowerPoint (for example: changing picture styles, customizing animation and/or setting automatic slide timings). • Intermediate level skill in Microsoft Excel (for example: using SUM function, setting borders, setting column width, inserting charts, using text wrap, sorting, setting headers and footers and/or print scaling). Intermediate level skill in Microsoft Word (for example: inserting headers, page breaks, page numbers and tables and/or adjusting table columns). • Position requires travel up to 20% of the time for business purposes (within state and out of state). PREFERRED QUALIFICATIONS: • Additional Experience developing and providing training programs intended to engage and educate. • Experience presenting to audiences representing varied levels of an organization. • Experience negotiating with outside vendors and internal resources. Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. The anticipated salary range for this position: $92,000.00 - $138,000.00 Annual The actual salary will vary based on applicant’s location, education, experience, skills, and abilities. This role is bonus and/or incentive eligible. Medline will not pay less than the applicable minimum wage or salary threshold. Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average. For roles where employees work less than 30 hours per week, benefits include 401(k) contributions, paid time off, as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp. For a more comprehensive list of our benefits please click here . We’re dedicated to creating a Medline where everyone feels they belong and can grow their career. We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best. Explore our Belonging page here . Medline Industries, LP is an equal opportunity employer. Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.

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