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Manager - Rehab Services

SSM Health · Fond du Lac, WI · Full time

Posted Sep 25, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

This role oversees inpatient and outpatient therapy and athletic training across the Fond du Lac market. Which of those areas do you know best?

What they are checking: Whether they have experience across the full range of services they would manage.

Tell me about a time you helped a staff member grow their career.

What they are checking: Whether they invest in staff development, which the posting stresses.

How do you lead a team of PTs, OTs, speech therapists and athletic trainers who each have their own focus?

What they are checking: Whether they can unite a multidisciplinary team around shared goals.

How do you recruit therapists in a competitive job market?

What they are checking: Whether they have real strategies to attract and keep good staff.

What would you do

How would you grow athletic training partnerships with local schools?

What they are checking: Whether they can build community relationships that support the market's growth.

Outpatient wait times for therapy are long. How do you shorten them?

What they are checking: Whether they can find practical fixes like scheduling changes or staffing shifts.

Regional leadership asks you to cut costs. What do you look at first?

What they are checking: Whether they protect care quality while finding real savings.

About the work

How do you manage therapist productivity without hurting care quality?

What they are checking: Whether they understand productivity targets and the risk of pushing too hard.

How do you make sure documentation and billing meet Medicare and payer rules?

What they are checking: Whether they know therapy compliance risks like plan of care and visit limits.

How do you measure patient outcomes in rehab?

What they are checking: Whether they use outcome measures to improve care, not just track visits.

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The full job description

As published by SSM Health.

It's more than a career, it's a calling WI-Agnesian Health Plaza Bldg A Worker Type: Regular Job Highlights: Join a team where your work matters—every moment, every patient, every community. At SSM Health, you'll be empowered to grow, supported to thrive, and inspired to make a lasting impact. Lead and inspire a multidisciplinary team as the Manager of Rehabilitation & Athletic Training Services, overseeing inpatient and outpatient therapy operations and athletic training services across the Greater Fond du Lac market. This leadership role is ideal for an experienced healthcare professional with strong operational and team management skills, a passion for staff development, and a commitment to exceptional patient care. Partnering closely with regional leadership, you'll help drive strategic initiatives, enhance patient experiences, and shape the future of rehabilitation services in a growing market. Department: Rehab Services Schedule: Days Apply today. SSM Health – We bring out the incredible in you, everyday Job Summary: Manages the daily operations of rehabilitative services. Job Responsibilities and Requirements: PRIMARY RESPONSIBILITIES • Develops specific departmental goals, standards, and objectives which directly support the strategic plan and vision of the organization. • Assesses the quality of patient care and coordinates services with patients and healthcare providers. • Manages staff relations and oversees scheduling, recruitment, and payroll. • Oversees departmental budgets, regulatory compliance, contracts, and vendor relations. • Performs patient treatment as needed. • Works in a constant state of alertness and safe manner. • Performs other duties as assigned. EDUCATION • Bachelor's degree EXPERIENCE • Four years experience, with two years in leadership PHYSICAL REQUIREMENTS • Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs. • Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements. • Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors. • Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc. • Frequent keyboard use/data entry. • Occasional bending, stooping, kneeling, squatting, twisting and gripping. • Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs. • Rare climbing. REQUIRED PROFESSIONAL LICENSE AND/OR CERTIFICATIONS State of Work Location: Illinois • Basic Life Support HealthCare Provider (BLS HCP) - American Heart Association (AHA) • And • Speech-Language Pathologist, Licensed - Illinois Department of Financial and Professional Regulation (IDFPR) • Or • Occupational Therapist - Illinois Department of Financial and Professional Regulation (IDFPR) • Or • Physical Therapist, Licensed - Illinois Department of Financial and Professional Regulation (IDFPR) • Or • Athletic Trainer - Board of Certification/Accreditation (BOC) • And • Licensed Athletic Trainer - Illinois Department of Financial and Professional Regulation (IDFPR) State of Work Location: Missouri • Basic Life Support HealthCare Provider (BLS HCP) - American Heart Association (AHA) • And • Speech Language Path - Missouri Division of Professional Registration • Or • Occupational Therapist - Missouri Division of Professional Registration • Or • Physical Therapist - Missouri Division of Professional Registration • Or • Athletic Trainer - Board of Certification/Accreditation (BOC) • And • Athletic Trainer - Missouri Division of Professional Registration State of Work Location: Oklahoma • Basic Life Support HealthCare Provider (BLS HCP) - American Heart Association (AHA) • And • Speech Language Pathologist - Oklahoma Board of Examiners for Speech-Language Pathology & Audiology • Or • Occupational Therapist - Oklahoma Medical Board • Or • Physical Therapist - Oklahoma Medical Board • Or • Athletic Trainer - Board of Certification/Accreditation (BOC) • And • Athletic Trainer - Oklahoma Medical Board • Or • Athletic Trainer - Board of Certification/Accreditation (BOC) • And • Letter of Acknowledgment of Receipt of Application for Athletic Trainer - Oklahoma Medical Board State of Work Location: Wisconsin • Basic Life Support HealthCare Provider (BLS HCP) - American Heart Association (AHA) • And • Speech-Language Pathologist - Wisconsin Department of Safety and Professional Services • Or • Occupational Therapist (OT) - Wisconsin Department of Safety and Professional Services • Or • Physical Therapist (PT) - Wisconsin Department of Safety and Professional Services • Or • Athletic Trainer - Board of Certification/Accreditation (BOC) • And • Athletic Trainer - Wisconsin Department of Safety and Professional Services Work Shift: Day Shift (United States of America) Job Type: Employee Department: 4509000038 PHYSICAL THERAPY Admin Scheduled Weekly Hours: 40 SSM Health is an Equal Opportunity Employer. SSM Health provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, gender, pregnancy, sexual orientation, gender identity, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law. Click here to learn more.

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