Manager, Quality Improvement, HEDIS Audit
Posted Sep 14, 2026 · We last checked this listing on Oct 6, 2026
Likely interview questions for this role
Written from this job description, not a generic list. Each one notes what the interviewer is really checking.
About your past
Walk me through a state HEDIS audit you helped lead, from the roadmap to final rate submission.
What they are checking: Whether they have actually carried an audit cycle end to end or only supported pieces of it.
You are the escalation point for health plans, auditors and internal partners. Tell me about an escalation you resolved where those groups wanted different things.
What they are checking: Whether they can hold a firm compliance line while keeping relationships with plans and auditors intact.
Tell me about a time a staff member's work did not meet the standard an auditor would expect. How did you handle it?
What they are checking: Whether they coach and correct directly while protecting the accuracy of what goes out the door.
How have you used lessons from a past audit to improve the next one?
What they are checking: Whether they close the loop on findings so the same problems do not show up again next year.
What would you do
An auditor flags a medical record review sample as failing a week before the submission deadline. What do you do first?
What they are checking: How they triage under a hard regulatory deadline without panicking or hiding the problem from the health plan.
How do you plan the year for a team that has several state submissions landing in the same season?
What they are checking: Whether they think ahead about capacity and sequencing instead of reacting when deadlines collide.
A state changes a reporting requirement midyear with little notice. How do you get the team and the plan ready?
What they are checking: How they turn a regulatory change into a concrete plan with owners, dates and a check on the result.
About the work
How do you verify that the data we submit to a state matches what the contract and the certification requirements actually ask for?
What they are checking: Whether they check data against the specific state rules instead of assuming the national HEDIS spec covers everything.
Each state has its own audit and reporting quirks. How have you kept track of state-specific requirements across several health plans?
What they are checking: Whether they have a real system for tracking many state rules rather than relying on memory.
What is the difference between administrative, hybrid and supplemental data in HEDIS, and where do audits usually find problems with each?
What they are checking: Real working knowledge of HEDIS data sources and the common failure points an audit manager has to anticipate.
What goes into the reports you prepare for leadership about audit status, and what do you leave out?
What they are checking: Whether they can tell leaders what matters, such as risk and deadlines, without burying them in detail.
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As published by Centene.