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Manager, Process Improvement

AbbVie · North Chicago, IL · Full time · Supply Chain

Posted Aug 21, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a change you drove that people went back on after six months. What did you learn?

What they are checking: Honest reckoning with reversion, the real test of improvement work.

Describe coaching a team through a change they did not want. What changed their mind, if anything?

What they are checking: Change agent work, which this posting names directly.

This is a manager role in North Chicago covering project governance, strategy deployment, continuous improvement tools and culture. What do you want to know about how large the projects are and whether you have a team?

What they are checking: Checking the real scope and support before accepting.

What would you do

This role takes a corporate goal defined in broad terms and turns it into a project. Walk me through how you would narrow one down.

What they are checking: The scoping work this posting describes as starting broadly defined.

How do you agree expected savings with a project sponsor without promising a number you cannot hit?

What they are checking: Commitment discipline at the front of a project, where most overpromising happens.

How do you prioritize projects when everything has a senior sponsor behind it?

What they are checking: Portfolio governance under political pressure.

A project is not going to deliver its promised savings. When do you say so, and to whom?

What they are checking: Honesty about a project's trajectory before it is too late.

About the work

Walk me through a lean or six sigma project you led. Which tool actually did the work, and which did not earn its place?

What they are checking: Practical rather than ceremonial use of the named methods.

The posting talks about using foundational artificial intelligence insights in improvement work. Where do you see that genuinely helping, and where is it oversold?

What they are checking: Honest judgment on a technology named in the posting.

How do you define a value proposition for an improvement project that finance will accept?

What they are checking: Benefit quantification that survives a finance review.

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The full job description

As published by AbbVie.

We are searching for a resourceful problem-solver who can spark and support innovative initiatives, leveraging foundational AI insights to help shape our organization's future. • Lead complex improvement projects (in size and/or level of innovation) related to process improvements from corporate goal to project result. • Reach agreement with project sponsors on expected savings, budget, project quality, and implementation deadlines, and manage assigned projects so that goals are met within pre-defined boundaries. • Be the lead driver for project governance, strategy deployment, CI-tools and culture, and foster improvement by broadening the use of lean six sigma tools across the organization. • Enhance organizational effectiveness and function as a Change Agent for strategy deployment • Coach teams toward achieving their vision of professional excellence. Responsibilities • Manage assigned and Self-directed initiatives and projects focusing on achieving corporate goals which at the start have been defined in broad terms. • Provide governance, setting priorities and ensure efficient and effective project management and use of resources (people, money and time). Lead and initiate all activities that are necessary to successfully complete the projects. Connect with management and the operation for successful implementation of projects. • Define value proposition and create portfolio of services. Improve processes, improve systems and develop people in order to create more value for customers. • Identify applicable practices and then function as a change agent within the organization to implement and ensure widespread adoption. • Develop and maintain effective working relationships with stakeholders. • Influence change and gain support from key partners for improvement programs • Develop, maintain and administer training/education programs on continuous improvement and related topics (Lean Six Sigma, kaizen). • Bachelor/Master of Science, Engineering, Economics or Business Management • 8 years’ experience in Operations, Quality, Financial Management, or Supply Chain Management • Hands-on experience applying lean manufacturing, 6-Sigma, and advanced planning and control methods • Proven capability to manage and implement change management programs • Practical knowledge and experience in functioning as a Project Lead and/or Project Team member with proven accomplishments • Capable of leading and coaching a multidisciplinary team from all levels and functions of the organization • Strong cross functional collaboration with Quality, Regulatory, Finance, Manufacturing and within Supply Chain Practical knowledge of SAP/JDA and/or other similar systems Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: ​ • The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. ​ • We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.​ • This job is eligible to participate in our long-term incentive programs. ​ Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law. AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community.  Equal Opportunity Employer/Veterans/Disabled. US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more: https://www.abbvie.com/join-us/reasonable-accommodations.html

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