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MANAGER, PAYROLL (924)

Memorial Health · Springfield, IL · $40.11–$62.17 an hour · Full time

Posted Sep 28, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a payroll error that reached employees. How did you handle it?

What they are checking: Ownership, speed of correction and how they communicated with the people who were paid wrong.

Tell me about how you have led a payroll team through a system conversion or a big process change.

What they are checking: Leading a team through change in a function where mistakes hit people's paychecks.

How do you develop people on your payroll team, and how do you cover when someone is out on payday?

What they are checking: Cross-training and team resilience so payroll never depends on one person.

If you hold the CPP, how has it shaped your work, and if not, how have you built that same knowledge?

What they are checking: Commitment to payroll as a profession and the breadth of their technical grounding.

What would you do

You find that a general ledger payroll account has a variance you cannot explain. How do you work it?

What they are checking: Account variance analysis skill and persistence in tracing a number back to its source.

A department director demands a manual check for an employee today. How do you respond?

What they are checking: Holding control standards under pressure while still solving a real employee hardship.

How do you work with HR and the timekeeping system owners when bad data flows into payroll?

What they are checking: Fixing problems upstream with partner teams rather than patching the same error every cycle.

About the work

Walk me through the controls you would put in place so a system-wide payroll goes out accurately every cycle.

What they are checking: Depth in payroll controls such as pre-processing checks, approvals and reconciliations at hospital scale.

Hospital payroll has shift differentials, on-call pay and overtime across many units. What makes that hard to get right?

What they are checking: Whether they understand complex healthcare pay rules and where errors usually come from.

Which federal and state filings are you responsible for, and how do you make sure none of them are late?

What they are checking: Command of 941, W-2 and Illinois reporting along with a reliable deadline tracking system.

How do you stay current on payroll rules and regulations, and what change recently affected your work?

What they are checking: Whether they keep their knowledge current, which the posting names as a duty.

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The full job description

As published by Memorial Health.

Focused on the Future of Care We're looking for talented, passionate healthcare professionals to join the team at Memorial Health as we build the future of healthcare. If you're ready to be part of a transformative organization that puts people first, take a look at what we have to offer. Position Type: On-site Job Description Summary: Under the direction and supervision of the Vice President of Finance, is responsible for System-wide Finance oversight for the processing of payrolls, preparation and submission of required federal and state reports, preparation and distribution of payroll reports. Maintains current knowledge of all payroll rules and regulations. Assures that established all state, federal and departmental deadlines are met. Maintains specified account variance analysis and assists in other financial research projects as required. Provides assistance and support to attain departmental goals and objectives. Job Description: Education: · Bachelor’s Degree in Accounting, Finance or Business preferred. Licensure/Certification/Registry: · Certified Payroll Professional (CPP) designation preferred. Experience: · 15 years of payroll processing or accounting experience required. · 10 years of experience leading or coordinating a payroll or accounting department required. Other Knowledge/Skills/Abilities: · Must possess detailed knowledge of federal and state FLSA, Wage and Hour, payroll tax, and executive compensation regulations. · Must possess excellent communication and human relations skills. · Must possess ability to compile data, analyze and develop recommendations and presentations. · Must possess a high degree of organizational skills and a high level of accuracy. · Must possess a high degree of analytical skills involving a large number of transactions. · Must possess working knowledge of applicable system applications, including but not limited to: workforce management, payroll and general ledger systems and Microsoft Office applications. Pay Transparency $40.11 - $62.17 Additional compensation in the form(s) of participation in our annual incentive program are dependent on role. Pay is based on factors such as work experience, education, certification(s), training, skills, and competencies related to the role. Memorial Health also offers a comprehensive benefits plan, which includes paid time off, 401(k) match, and health/ dental/ vision insurance options. All benefits can be found at https://jobs.memorial.health/about/benefits/ If you require a reasonable accommodation to complete this application or participate in the hiring process, please contact askHR@mhsil.com . Requests will be handled confidentially.

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