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This position has closed. AbbVie removed this listing from their careers page on Oct 6, 2026. The interview prep below is still useful, and there are similar open roles at the bottom of this page.

Manager, Logistics Efficiency and Effectiveness

AbbVie · North Chicago, IL · Full time · Supply Chain

Posted Aug 25, 2026 · We last checked this listing on Oct 5, 2026

Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a vendor you managed whose product did not do what the sales demo promised. How did that get resolved?

What they are checking: Vendor management honesty, which this role carries end to end.

Describe a key performance indicator you retired because it was no longer telling you anything useful.

What they are checking: Willingness to prune measures rather than accumulate them.

Tell me about a lifecycle decision you made on a technology you had already deployed — replacing it, expanding it, or shutting it off.

What they are checking: Lifecycle ownership, which the posting includes explicitly.

This is a manager role in North Chicago running an enterprise program. What do you want to know about how many people you would have and how much of the work is done through other teams?

What they are checking: Checking the real span before accepting a program with enterprise scope.

What would you do

This role owns connected devices for shipment visibility and freight security. Walk me through what you do with the data a device sends back when a shipment goes off plan.

What they are checking: Whether visibility data leads to action or just to a dashboard.

You are building supplier scorecards and a monthly business review cadence. How do you keep a scorecard from becoming a number the supplier manages rather than a picture of performance?

What they are checking: Governance design that resists gaming, which the posting names directly.

How do you handle an exception in transit — a delay, a temperature excursion, a security alert — when the decision has to be made in the next hour?

What they are checking: Exception management under time pressure, which is the operating reality of this program.

About the work

How do you decide which lanes or which products deserve a monitored shipment, given the devices cost money on every load?

What they are checking: Risk-based deployment rather than covering everything.

Pharmaceutical shipments have chain of custody and temperature requirements. What does a broken chain of custody actually cost you beyond the product itself?

What they are checking: Understanding the regulatory and patient consequence, not just the freight loss.

This is described as an enterprise program covering visibility, security and sustainability. Where do those three pull against each other?

What they are checking: Whether they can name a genuine tradeoff instead of claiming they all align.

Practice this interview out loud.

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Practice this out loud

The full job description

As published by AbbVie.

The Manager, SMO Logistics Operations Efficiency and Effectiveness leads an enterprise program that improves the visibility, security, sustainability, cost effectiveness, and service performance of global logistics operations. The role owns the evolution of IoT-enabled solutions for pharmaceutical shipping and freight security, including device lifecycle management, performance governance, and continuous improvement. In partnership with Logistics, Quality, Procurement, Finance, BTS/IT, and external providers, the Manager translates operational insight into scalable capabilities that protect product, reduce risk, and optimize total logistics cost. Responsibilities: • Own strategy, deployment, and lifecycle management for IoT-enabled visibility and freight-security devices, including requirements, vendor management, provisioning, inventory, maintenance, data quality, user adoption, and retirement. • Advance end-to-end pharmaceutical shipping solutions that strengthen shipment visibility, product protection, exception management, chain of custody, and freight-security controls in line with quality, regulatory, and business requirements. • Establish standardized performance governance, including KPIs, dashboards, supplier scorecards, and operating cadences for Monthly Business Reviews (MBRs) and Quarterly Business Reviews (QBRs). • Analyze logistics, device, service-provider, and cost data to identify trends, risks, and opportunities; develop prioritized, measurable action plans. • Drive sustainability initiatives that balance emissions reduction, modal and network optimization, packaging and device reuse, and financial performance. • Implement scalable processes, policies, controls, and best practices for logistics operations, technology adoption, supplier governance, and program delivery. • Facilitate organizational change management and communicate strategic priorities effectively across all levels. • Prepare executive-ready performance reporting, recommendations, and industry benchmarks to support strategic decision-making across global, cross-cultural teams. • Bachelor’s degree required, preferably in Supply Chain, Business, Engineering, Operations, or a related field; MBA or advanced degree preferred. • Eight or more years of progressive experience in logistics, transportation, distribution operations, supply chain transformation, or related fields, including enterprise program or project management responsibility. • Experience implementing or managing IoT-enabled visibility, telematics, tracking, monitoring, or freight-security solutions; device lifecycle management and vendor governance experience strongly preferred. • Knowledge of pharmaceutical or regulated-product shipping, product protection, transportation risk, and quality or regulatory requirements preferred. • Demonstrated ability to lead global, cross-functional teams and outsourced partners and technology vendors—without direct authority. • Proven record of delivering continuous improvement, cost optimization, sustainability, service enhancement, and measurable business outcomes through data-driven decision-making. • Strong analytical, communication, stakeholder-management, and change-leadership skills, including the ability to synthesize complex operational information for executive audiences. • Proficiency with supply chain systems and analytics tools; SAP, SAP TM, BN4L, and data-visualization experience preferred. Strong working knowledge of Excel, PowerPoint, Word, and project-management tools required. Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: ​ • The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of thisposting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location,and we may ultimately pay more or less than the posted range. This range may be modified in the future. ​ • We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.​ • This job is eligible to participate in our long-term incentive programs. ​ Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission,incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless anduntil paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law. AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community.  Equal Opportunity Employer/Veterans/Disabled. US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more: https://www.abbvie.com/join-us/reasonable-accommodations.html