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Manager in Training

Boyd Group (Gerber Collision) · Plainfield, IL · $70,000–$95,000 a year · Full time

Posted Sep 15, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Why do you want to lead a collision center, and what draws you to this training path?

What they are checking: Whether they have a real reason for choosing this career and program.

Tell me about a time you helped a team improve how it worked.

What they are checking: Whether they can spot problems and help fix them, a key trait for managers.

Tell me about a time you had to manage many tasks at once.

What they are checking: Whether they can stay organized in a fast-paced shop.

How do you take feedback from a manager who is coaching you?

What they are checking: Whether they are coachable, which decides how fast they grow in the program.

What does following a standard process like the WOW Operating Way mean to you?

What they are checking: Whether they value consistency, which keeps quality the same at every location.

Tell me about a time you motivated others to get something done.

What they are checking: Whether they can influence people, a core skill for future managers.

What would you do

You'll rotate through roles like CSR and Parts Coordinator. How would you use that time to prepare for management?

What they are checking: Whether they plan to learn how each role affects the shop's results.

What would you do if a coworker in one of your training roles wasn't following the process?

What they are checking: Whether they handle peer issues with tact while respecting that they aren't the boss yet.

How would you handle an angry customer at the front counter?

What they are checking: Whether they can stay calm and turn a bad situation around.

About the work

What numbers do you think a collision center manager watches closely?

What they are checking: Whether they have some sense of the business side, such as sales, cycle time and customer scores.

Practice this interview out loud.

Offer builds a real interview for this exact role at Boyd Group (Gerber Collision) from your resume and this job description, asks the questions one at a time, and tells you what landed. The first one is free.

Practice this out loud

The full job description

As published by Boyd Group (Gerber Collision).

Company: Gerber Collision & Glass Great Teams Don’t Happen by Accident Built with Intent. Driven by YOU. At the Gerber Collision & Glass , our teams work to provide the elite infrastructure and supportive environment you need to Be the Best and outperform at every touchpoint in collision and glass services. As we continue to grow and lead the industry, we ensure you have the resources and the team behind you to move your career forward. Ready to grow with a team that’s built for your success? Apply today. Our Commitment: The Boyd Group welcomes unique talents from all backgrounds and characteristics. We act with integrity and appreciate the diverse perspectives that make our "Greater Team" exceptional. Qualified individuals, including those with disabilities and Protected Veterans, are encouraged to apply. Job Description: Managers in Training are responsible for learning to be experts on Gerber Collision & Glass' processes and every positions’ responsibilities in the WOW Process while WOWing every customer and striving to be the best. Key Job Responsibilities • Ensure consistent execution of WOW (Wow Operating Way) plan. • Take the CSR Role Based Certification and s uccessfully perform the duties of a CSR for several weeks to ensure knowledge of the CSR role. • Take the Parts Coordinator Role Based Certification and s uccessfully perform the duties of Part Coordinator for several weeks to ensure knowledge of the Parts Coordinator role. • Take Estimator Role Based Certification and s uccessfully perform the duties of an Estimator for several months to ensure knowledge of the Estimator role. • Must successfully complete the RBC (role based competencies) for each position in the shop. • Complete the GM Onboarding program and demonstrate knowledge of the WOW Operating Way. Education and/or Experience Required • High School Diploma/GED required. • College or Military background preferred. • Automotive technical education training preferred. • Completed courses specializing in repair procedures. Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. The physical demands of your job must be met to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the job. Benefits That Drive Your Success Gerber offers the comprehensive benefits you expect from an industry leader, including: • Annual Paid Time Off (PTO) plans • 2 weeks of Paid Parental Leave for Full time Employees who work a minimum of 30 hours per week • 6 paid holidays annually • Medical, Prescription Drug, Dental & Vision Insurance effective Day 1 • 401(k) Retirement Plan with company match • Employer Paid Short-Term Disability & Life Insurance • Additional Voluntary Life Insurance • Continuing Education Opportunities • Free Prescription or Non-Prescription Safety Glasses annually • Annual Voluntary Uniform Stipend • Voluntary Daily Pay option available About Us Gerber Collision & Glass has been WOWing customers with our collision repair services for over 80 years. Please visit gerbercareers.com to learn more about our company. AI Disclosure Statement: At The Boyd Group and all affiliated companies, we do not use artificial intelligence (AI) or automated tools to screen, assess, or select applicants for employment. All hiring decisions are made by real people who review each application individually. Compensation Details: Pay: $70,000 - $95,000 a year. Compensation is commensurate with skill, education and experience.

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