Jobs › AbbVie

Manager, eQMS Technologies

AbbVie · North Chicago, IL · Full time · Other

Posted Sep 29, 2026 · We last checked this listing on Oct 6, 2026

Apply at AbbVie

Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a dashboard you built that changed how people worked.

What they are checking: Whether their analytics actually changed decisions or behavior, because a dashboard nobody acts on is output without impact.

Tell me about a data quality problem you found and fixed at the source.

What they are checking: Whether they trace data quality problems to their source rather than patching reports, because fixes downstream break again the next month.

What would you do

Two teams define deviation cycle time differently. How do you settle it?

What they are checking: Whether they can settle conflicting data definitions through governance, because two teams measuring the same thing differently makes every dashboard untrustworthy.

How do you turn a process owner's vague request into clear requirements for BTS?

What they are checking: Whether they can turn a vague request into clear, testable requirements for technology teams, which prevents expensive rework and missed expectations.

How would you get quality staff to use self-service dashboards instead of asking for reports?

What they are checking: Whether they can help quality staff become self-sufficient through training and playbooks, so the analytics team is not stuck producing endless reports.

How do you decide what goes on a quality analytics roadmap first?

What they are checking: Whether they prioritize a roadmap by risk and business value rather than by who asks loudest, which keeps the work focused on what matters.

About the work

How would you build an eQMS health metric that shows whether CAPAs and deviations are being handled well?

What they are checking: Whether they can design quality metrics that show whether problems are actually resolved well, rather than just counting how many were closed.

How could trend or anomaly detection spot a quality risk earlier than a monthly review?

What they are checking: Whether they can apply analytics or AI practically to catch quality risks early, because spotting a trend sooner can prevent a recall or deviation.

What do you look for when you review and approve SLC documents for a quality system change?

What they are checking: Whether they understand software lifecycle and validation requirements for GxP systems, since approving those documents carries real regulatory accountability.

What concerns would an auditor have about using AI to flag quality risks, and how would you address them?

What they are checking: Whether they understand how regulators view AI in GxP settings, including validation and explainability, before proposing it for quality decisions.

Practice this interview out loud.

Offer builds a real interview for this exact role at AbbVie from your resume and this job description, asks the questions one at a time, and tells you what landed. The first one is free.

Practice this out loud

The full job description

As published by AbbVie.

The Manager, eQMS Technologies supports data-driven quality and compliance decisions by advancing analytics, AI-enabled insights, measurement solutions, and electronic quality management system capabilities across RDQA, R&D, and Enterprise Quality. This role partners with Quality, Business Technology Services, and process owners to translate business needs into requirements, improve data quality and accessibility, and deliver dashboards, metrics, and advanced analytics that support continuous improvement, global regulatory compliance, informed decision-making, and proactive risk management. • Support the development and execution of quality analytics and AI roadmaps aligned with RDQA, R&D, and Enterprise Quality priorities. • Build and maintain automated reporting, dashboards, KPI frameworks, and eQMS health metrics to monitor quality process performance and compliance. • Develop advanced analytics and AI capabilities, including trend, anomaly, and predictive risk signals, to identify quality and compliance risks earlier. • Partner with process owners and BTS to translate business needs into requirements, data products, and insight-driven actions. • Establish data definitions, quality controls, and governance for key quality datasets and metrics. • Enable self-service use of dashboards and insights through training, playbooks, and documentation. • Review and approve SLC documentation to support compliant use of data and models in regulated environments. • Support eQMS system ownership responsibilities, including system health monitoring, release/change coordination, issue escalation, user access/process support, and partnership with BTS and process owners to ensure systems remain fit-for-purpose, compliant, and aligned with business needs. Required: • Bachelor’s Degree in Pharmacy, Engineering, Computer Science, Data/Analytics, Business, or relevant course of study • 4–6 years of experience in quality systems, engineering, data/analytics, or business support in a regulated environment • Demonstrated experience developing metrics, dashboards, and analytical insights for process performance and compliance monitoring • Working knowledge of data fundamentals (data modeling, data quality, governance) and analytical methods (descriptive/inferential statistics, trend analysis) Preferred: • Experience with BI and analytics tooling (e.g., Power BI or similar) and query languages (SQL); scripting/analysis in Python, R or similar is a plus • Experience applying machine learning/AI techniques to operational quality problems (e.g., risk prediction, signal detection, text analytics) and understanding of model lifecycle considerations (monitoring, bias, drift) • Experience implementing or enhancing computerized QA/eQMS solutions with a focus on data enablement and insights • Knowledge of tools and techniques that can be leveraged into actionable activities and influence decision making • Knowledge of Risk Management principles to help organization focus on the most impactful activities • Quality Systems knowledge and related experience • Travel: Yes, 10 % of the Time Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: ​ • The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. ​ • We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.​ • This job is eligible to participate in our long-term incentive programs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law.​ AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community.  Equal Opportunity Employer/Veterans/Disabled. US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more: https://www.abbvie.com/join-us/reasonable-accommodations.html

Apply at AbbVie