Jobs › Cushman & Wakefield

Maintenance Supervisor, Multifamily

Cushman & Wakefield · Madison, WI · $27.20–$32.00 an hour · Full time

Posted Sep 29, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about your experience running maintenance at an apartment community.

What they are checking: Whether they have managed multifamily maintenance, including turns, service requests and on-call work.

Tell me about a time you went out of your way for a resident.

What they are checking: Whether they bring the resident-focused service the posting describes as central to the role.

How would you lead and train a maintenance technician on your team?

What they are checking: Whether they can develop others and hold them to quality standards.

What would you do

What is your approach to resident service requests during a busy week?

What they are checking: Whether they prioritize urgent issues and keep residents informed about the rest.

You get an emergency call at 2am about a water leak coming through a ceiling. What do you do?

What they are checking: Whether they act quickly to stop damage and protect residents in both affected units.

How do you flag maintenance issues that could affect the property's budget?

What they are checking: Whether they communicate early with the property manager about costly repairs or damage.

About the work

How do you plan apartment turns so units are market-ready on time?

What they are checking: Whether they can schedule painting, cleaning, carpet and repairs to avoid lost rent days.

Walk me through how you would diagnose an apartment AC unit that is not cooling.

What they are checking: Whether they have real hands-on HVAC skills for the common calls in apartments.

How do you keep a pool and hot tub safe and up to code?

What they are checking: Whether they understand water chemistry and safety rules, since pools are named in the posting.

How do you handle snow removal and winter readiness in Madison?

What they are checking: Whether they plan ahead for winter safety on walkways, lots and building systems.

Practice this interview out loud.

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The full job description

As published by Cushman & Wakefield.

Job Title Maintenance Supervisor, Multifamily (https://careers.cushmanwakefield.com/) Job Description Summary The Maintenance Supervisor provides maintenance support and is accountable for delivering on our commitments to our residents. This includes quality move-in, resident satisfaction, quality and timely service and personal attention to our residents. The Maintenance Supervisor responds to our resident's service request and is instrumental in helping Cushman and Wakefield deliver superior customer service to our residents. Job Description ESSENTIAL JOB DUTIES: • Prepares all market-ready apartments, which may include painting, carpet cleaning/repair, general repairs, and housekeeping to ensure a quality product to our residents. • Completes resident service request in a timely manner. • Has knowledge of various maintenance functions including and not limited to plumbing, pool maintenance, air conditioning, heating, general carpentry skills, appliance, electrical, painting, caulking, snow removal, scheduling, and life safety issues. • Maintains grounds, pools/ hot tubs, common areas, and dog parks to keep them clean, free of trash, debris, and other safety issues. • Performs on-call emergency procedures as required. • Reports any maintenance issues that affect the budget such as life safety, vacant repairs, property damages, and common area needs to the manager. • Schedules and performs preventative maintenance and records such activities. • Is knowledgeable of state, local, and federal housing laws, codes, policies, and systems regarding maintenance. • Attends and participates in training programs as required by Cushman & Wakefield and local city and state jurisdictions. • Provide superior customer service and represent the company in a professional manner at all times. COMPETENCIES: • Must be able to work any shift Sunday-Saturday to support the company's business needs. • Knowledge of safe use of cleaning agents and equipment used to perform job duties • Ability to add, subtract, multiply, and divide in all units of measure, whole numbers, common fractions, and decimals. • Ability to compute rate, ratio, and percent and to prepare and interpret bar graphs. • Must possess a valid Driver's License. • CPO if required by city or state. • EPA 608 - Minimum of Type II • Follow all Cushman & Wakefield safety policies and procedures IMPORTANT EDUCATION • High School Diploma, GED, Trade, Technical, or Vocational school IMPORTANT EXPERIENCE • 3+ years of related experience • EPA 608 – Minimum Type II, or CPO, or local city required certificate WORK ENVIRONMENT This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Regularly required to travel outside between properties in varying weather conditions. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee may need to stand and walk for extended or continuous periods of time. They must be able to ascend and descend staircases, ladders, and/or step stools and may be required to travel outside between buildings in varying outdoor weather conditions. The employee may also be regularly required to remain in a stationary position (sit or stand) for 85% of the time; regularly operate office machinery. The employee must be able to travel up to 10 % of the time. Travel may vary in frequency and duration. The employee must demonstrate the ability to exert up to 100 pounds occasionally, and/or up to 100 pounds frequently, and/or up to 100 pounds of force constantly to lift, carry, push, pull, or move objects. OTHER DUTIES This job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice. COMPANY BENEFITS • 120 Hours Paid Time Off annually; prorated upon hire • 40 Hours Sick Time annually; prorated upon hire • 2 Volunteer Days annually to give back to causes important to you and your community • 12+ Company Holidays annually • Paid Parental Leave to support you and your family • Medical, Dental, Vision & Life Insurance, along with supplementary benefit options, including pet insurance, pre-tax spending accounts, and early access to pay, to support your health and wellbeing • Company Discounts Program offering savings with many major retailers and service providers • Personal & Professional Development Resources, including access to LinkedIn Learning, for continued learning and growth • Employee Assistance Program & Counseling Services offering confidential guidance and resources when you need them Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements. The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate’s experience and qualifications. The company will not pay less than minimum wage for this role. The compensation for the position is: $27.20 - $32.00 Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated. In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email Accommodations@cushwake.com . Please refer to the job title and job location when you contact us. INCO: “Cushman & Wakefield”

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