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Maintenance Supervisor - Linden Rd

PCI Pharma Services · Rockford, IL · $69,920–$78,660 a year · Full time

Posted Sep 14, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Your 2nd shift team runs Monday through Thursday until 1 a.m. How do you keep them engaged and accountable?

What they are checking: Whether they can lead a late shift with less management around and still keep standards high.

Tell me about a time you raised the skill level of a maintenance team. What did you do?

What they are checking: Whether they develop staff through training plans, not just hiring their way out.

Tell me about a time you had to handle a performance problem with an employee.

What they are checking: Whether they coach, document and act instead of avoiding hard conversations.

What would you do

A machine keeps failing and Production blames Maintenance. How do you handle it?

What they are checking: Whether they can lead a root cause effort and work across departments without getting defensive.

A technician is caught skipping lockout/tagout. What do you do next?

What they are checking: Whether they treat a serious safety violation firmly and fairly, with follow-through.

About the work

How would you build a lean maintenance program that improves equipment reliability without blowing the budget?

What they are checking: Whether they can balance PM, predictive tools and staffing costs with clear reliability goals.

What maintenance metrics do you track, and how do you use them to make decisions?

What they are checking: Whether they use data like MTBF, PM compliance and downtime to drive action.

How do you make sure your team's policies and procedures are applied the same way across departments?

What they are checking: Whether they value consistency, which matters for both safety and GMP compliance.

How do you make sure production equipment keeps producing within quality limits in a pharmaceutical plant?

What they are checking: Whether they connect maintenance to product quality, validation and change control.

How do you decide whether to repair an old piece of equipment again or push for replacement?

What they are checking: Whether they can make a cost and risk case that leadership can act on.

What training would you make sure your team has to meet safety and regulatory needs?

What they are checking: Whether they know which required training keeps people safe and the site audit-ready.

Practice this interview out loud.

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The full job description

As published by PCI Pharma Services.

Life changing therapies. Global impact. Bridge to thousands of biopharma companies and their patients. We are PCI. Our investment is in People who make an impact, drive progress and create a better tomorrow. Our strategy includes building teams across our global network to pioneer and shape the future of PCI. Shift: 2nd Shift (Mon - Thurs; 3:00pm-1:00am) Location: Linden Rd Summary of Objective: The Maintenance Supervisor will be responsible for developing and managing business processes and employees that provide cost effective lean maintenance services that ensure equipment reliability, asset preservation, and safe working conditions. Essential Duties and Responsibilities: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The essential duties and responsibilities include the following but other duties may be assigned. • Plan, develop and implement policies and procedures to achieve strategic operating goals. Ensure consistency between departments in application of policies and procedures. • Assure a safe working environment for employees and secure necessary training to meet needs and regulations. • Develop, maintain and administer a staff qualified to maintain all equipment and facilities in safe and efficient working condition. • Assure that production equipment is capable of producing within the established specifications and tolerances. • Maintains a 90% on-time completion of all maintenance work orders. • Monitor, adjust, and provide technical expertise or training in order to meet or exceed Overall Equipment Effectiveness (OEE) targets. • OEE improvements should focus on rate, yield, and utilization. All efforts to minimize downtime, mitigate defects, and eliminate waste should be a priority. • Leadership and cross-functional teamwork with Project Management, Planning, Engineering, and Production is critical to the success of new product launches and ongoing production. • Attend and be active on problem definitions, counter measures for line performances at the Tier I (Daily Directional Setting meeting) and Tier II (Board meeting). • Document and drive actions for your respected value stream. • Audit the centerline document system to insure sustainability and a high level of productivity. • Audit and maintain a high level of 5’s in the facility to help maintain a safe, organized, clean high-performing workplace. • This position may require overtime and/or weekend work. • Knowledge of and adherence to all PCI, cGMP, and GCP policies, procedures, rules. • Attendance to work is an essential function of this position • Performs other duties as assigned by Manager/Supervisor. Qualifications: The requirements listed below are representative of the knowledge, skill, and/or ability required for the stated position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Required: • Formal Technical Training and/or 3-5 years related experience • College Level Mathematical Skills: • Advanced Computer Skills: Ability to perform the most complex computer tasks and operate various computer programs. • Full Professional Proficiency: Ability to speak, read, and write fluently and accurately on all levels pertinent to professional needs. • Very High Reasoning: Ability to define problems, collect data, establish facts, and draw valid conclusions. Be able to interpret an extensive variety of technical instructions in math or diagram form and deal with several abstract/concrete variables. Preferred: • Bachelor’s Degree in a related field • Previous experience in a cGMP environment The hiring range for this position is $69,920 -$78,660 annually plus eligibility for an annual performance bonus. Final offer amounts are determined by multiple factors including but not limited to specific and relevant experience, education, credentials, geography, and subject matter expertise. PCI offers full-time employees a competitive benefits package that includes paid time off, health insurance coverage (including dental and vision), flexible spending account, and 401(k). #LI-MC1 Join us and be part of building the bridge between life changing therapies and patients. Let’s talk future Equal Employment Opportunity (EEO) Statement: PCI Pharma Services is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status. At PCI, Equity and Inclusion are at the core of our company’s purpose: Together, delivering life-changing therapies. We are committed to cultivating an inclusive workplace by holding ourselves accountable to the highest standards of understanding, fairness, respect, and equal opportunity – at every level. We envision a PCI community where everyone can belong and grow, and we strive to bring this vision to reality by continuously and intentionally assessing our people practices, policies and programs, marketing approach, and workplace culture.

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