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Maintenance Clerk

PCI Pharma Services · Rockford, IL · $18.15–$20.42 an hour · Full time

Posted Sep 21, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you had to expedite a part from a vendor. How did you get it here on time?

What they are checking: Whether they can push vendors politely but firmly when production depends on it.

This is a 2nd shift, four-day schedule from noon to 10 p.m. How does that fit your life?

What they are checking: Whether they can commit to a long-day, later shift reliably.

Tell me about a project you helped a planner or analyst finish. What part did you own?

What they are checking: Whether they can support bigger projects while keeping daily parts issuance running.

What would you do

A mechanic on the line radios that they need a part right now. Walk me through what you do from that call to the work order being closed.

What they are checking: Whether they can move fast for the line and still record the part, time and repair correctly.

Two mechanics want the last spare of the same part for different lines. How do you decide?

What they are checking: Whether they escalate to the right person or use production priority instead of picking a favorite.

About the work

How would you figure out the right stocking level for an MRO part that isn't stocked today?

What they are checking: Whether they think about usage, lead time and downtime cost instead of guessing a number.

How do you keep inventory records accurate when parts are pulled in a hurry during a breakdown?

What they are checking: Whether they protect inventory accuracy even when the pressure is on, since bad counts cause future stockouts.

How would you manage parts sent out for re-rubbering, recoating or repair so they don't get lost?

What they are checking: Whether they can track items that leave the building and come back weeks later.

What experience do you have creating work orders in a maintenance system, and why do the details matter?

What they are checking: Whether they understand that work orders feed repair history, costs and compliance records.

How do you handle scrap and trade-in parts so they're tracked and disposed of correctly?

What they are checking: Whether they pay attention to the less visible steps that keep records and costs right.

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The full job description

As published by PCI Pharma Services.

Life changing therapies. Global impact. Bridge to thousands of biopharma companies and their patients. We are PCI. Our investment is in People who make an impact, drive progress and create a better tomorrow. Our strategy includes building teams across our global network to pioneer and shape the future of PCI. Position Title: Maintenance Clerk Shift: 2nd Shift (Mon-Thurs; 12pm-10pm) Location: Assembly Drive, Rockford, IL 61109 Summary of Objective: Administer the daily activities related to part issuance for the maintenance department. Assist Technical Maintenance Planner and Inventory Control Analyst in the administration of departmental projects. Essential Duties and Responsibilities : To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The essential duties and responsibilities include the following but other duties may be assigned. • Deliver MRO parts to PRTs on the lines in a timely fashion. Create Work Orders to document repair, time and parts issued. • Assist in determining needed parts that are not stocked, coordinate expedited delivery if necessary. Determine appropriate stocking levels. • Work with vendors on parts that need recoating/re-rubbering/repairing. Also work with vendors who accept old parts as trade in. Coordinate with radio vendor on repairs/warrantied work. Ensure scrap material is picked up in a timely manner. • Make vinyl, and engraved signs per internal customers instructions. Maintain stock levels of all needed sign supplies. Make Asset Tags as requested. • Assist in receiving stock items with entry to system, replenishment of shelves. • Perform routine spare parts cycle counting on a weekly basis. • Perform Maintenance and repair on gearboxes, glue nozzles and other repairable equipment. Coordinate with Machine Shop on sharpening of all blades. • This position may require overtime and/or weekend work. • Knowledge of and adherence to all PCI, cGMP, and GCP policies, procedures, rules. • Attendance to work is an essential function of this position • Performs other duties as assigned by Manager/Supervisor. Qualifications: The requirements listed below are representative of the knowledge, skill, and/or ability required for the stated position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Required: • Skills testing requirements met at approved grade level for position. • Basic Mathematical Skills • Basic Computer Skills: Ability to perform basic computer tasks and has the ability to operate common computer programs. • Minimum Professional Proficiency: Ability to speak in a way that allows one to participate effectively in various conversations. Ability to read various types of standard items addressed to general readers. • Basic Reasoning: Ability to apply common sense understanding to carry out uninvolved written or oral instructions. Ability to deal with problems that involve only a few concrete variables in standardize situations. Preferred: • Ability to adapt to changing work environments. • Ability to work independently and/or part of a team. • Ability to display excellent time management skills. • High School Diploma or GED. For Illinois Residents: The hiring rate for this position is $18.15 -$20.42/hour plus eligibility for an annual performance bonus. Final offer amounts are determined by multiple factors including but not limited to specific and relevant experience, education, credentials, geography, and subject matter expertise. PCI offers full-time employees a competitive benefits package that includes paid time off, health insurance coverage (including dental and vision), flexible spending account, and 401(k). #LI-MC1 Join us and be part of building the bridge between life changing therapies and patients. Let’s talk future Equal Employment Opportunity (EEO) Statement: PCI Pharma Services is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status. At PCI, Equity and Inclusion are at the core of our company’s purpose: Together, delivering life-changing therapies. We are committed to cultivating an inclusive workplace by holding ourselves accountable to the highest standards of understanding, fairness, respect, and equal opportunity – at every level. We envision a PCI community where everyone can belong and grow, and we strive to bring this vision to reality by continuously and intentionally assessing our people practices, policies and programs, marketing approach, and workplace culture.

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