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LSW Social Work Case Manager

Southern Illinois Healthcare · Herrin, IL · $57,595–$89,274 a year · Full time

Posted Aug 11, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you helped a patient through a financial or insurance barrier to care.

What they are checking: Whether they can navigate coverage problems that often stall a discharge.

How do you keep up with a heavy caseload without letting documentation slip?

What they are checking: Organization and habits that keep records timely when the unit is busy.

Tell me about a difficult conversation with a patient or family that went well.

What they are checking: Whether they can stay calm and clear when emotions are high and news is hard.

What would you do

A patient is medically ready to leave but has nowhere safe to go. What do you do?

What they are checking: Resourcefulness and persistence when the usual placement options fall through.

The family wants a nursing home, and the patient wants to go home. How do you handle it?

What they are checking: Respect for patient choice and capacity while still taking family concerns seriously.

How do you explain to a physician that a patient's social situation will affect their recovery?

What they are checking: Consulting on socio-emotional factors in a way that changes the medical plan, not just informs it.

About the work

Walk me through how you start discharge planning on the day a patient is admitted.

What they are checking: Whether they plan early instead of scrambling on the day of discharge, which drives length of stay.

How do you assess whether a patient is at the right level of care?

What they are checking: Understanding of concurrent review and how it ties to medical necessity and the patient's plan of care.

What post-acute options are you familiar with, and how do you choose between them?

What they are checking: Working knowledge of home health, skilled nursing, rehab and community supports in a rural region.

You suspect elder abuse or neglect at home. What steps do you take?

What they are checking: Knowledge of mandated reporting duties in Illinois and how to keep the patient safe in the meantime.

What does evidence-based practice look like in your discharge planning?

What they are checking: Whether they use proven tools and standards rather than habit alone to guide decisions.

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The full job description

As published by Southern Illinois Healthcare.

Current SIH employees need to apply for positions through our internal job portal. Log in to Workday to apply through the Jobs Hub. Position Summary • Responsible for assessing, discharge planning, and intervening on behalf of patients and families regarding health status, personal, social, emotional and economic issues as part of the continuum of care delivery. Education • Master’s degree in Social Work Licenses and Certification • LCSW in Illinois • LSW for Job Code 2525 Experience and Skills • Technical Experience: 1 year Roles Specific Responsibilities • Performs concurrent patient assessment related to appropriateness of the level of care, diagnosis, procedures performed, and intervenes to expedite the patient’s plan of care. • Provides consultations to medical staff and other members of the multidisciplinary team regarding the impact of socio-emotional factors on the patient's illness and intervenes to expedite the plan of care. • Provides and documents discharge planning services in a professional, collaborative and timely manner to optimize meeting patients' posthospital discharge care needs. • Collaborates with the interdisciplinary team to assess, monitor, implement and evaluate patient care needs during the hospital stay in order to smoothly transition the patient to the next level of care; • Utilizes evidence-based practice standards to guide the evaluation of care, length of stay, medical necessity of services, and appropriate use of organizational and patient centered resources. Medically complex setting determinations may require consultation with the R.N. Case Manager. • Intervenes on behalf of patients with specific needs not limited to abuse, neglect, mental health issues, end of life issues, ethical concerns, legal matters, financial concerns, and challenges in family dynamics; • Facilitates and acts as a resource to other members of the healthcare team for functions to include but not limited to guardianship proceedings, adoption, advance directive planning, and emergency detentions. • Develops and maintains collaborative relationships with organizations in the community that facilitate provision of appropriate care during the hospital stay and facilitate efficient and effective planning for continued care for the patient: • Collaborates with necessary staff and post-discharge care providers to assure a safe and effective discharge plan; Facilitates care conferences with patient and/or family support structure to foster decision making that promotes patient advocacy. • Supports Service Excellence initiatives contributing to the organization becoming a top performer in quality care, patient safety and patient satisfaction strategies: Understands and applies techniques to support the provision of population based appropriate care utilizing Joint Commission standards, CMS Core Measure requirements, and other best practices. • Acts as an expert resource to the interdisciplinary healthcare team, physicians and other leaders: • Participates in interdisciplinary team meetings in a collaborative manner resulting in achievement of best patient outcomes; Participates actively in departmental and hospital wide teams, committees, or other improvement initiatives. • LEAD: Provide ongoing education and follow up to social work team • LEAD: Provide supervision as required to LSW on team • LEAD: Arrange and facilitate weekly follow up with LSW obtaining contact hours for LCSW requirements. • LEAD: Maintain documentation of the contact hours, provided to manager and employee • LEAD: Encourage growth and collaboration throughout system to social work team • LEAD: Responsible for annual skill competency of social work team • LEAD: Works closely with Case Management Leadership to determine continuing education needs of social work team • LEAD: Assists with orientation for all new social work case managers, serves as mentor for new social work case managers after orientation Compensation (Commensurate with experience): $57595.2 To $89273.6 To access our Benefits Guide/Plan Information, please click the link below: http://www.sih.net/careers/benefits

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