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LSW Social Work Case Manager
Posted Aug 11, 2026 · We last checked this listing on Oct 6, 2026
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Likely interview questions for this role
Written from this job description, not a generic list. Each one notes what the interviewer is really checking.
About your past
Tell me about a time you helped a patient through a financial or insurance barrier to care.
What they are checking: Whether they can navigate coverage problems that often stall a discharge.
How do you keep up with a heavy caseload without letting documentation slip?
What they are checking: Organization and habits that keep records timely when the unit is busy.
Tell me about a difficult conversation with a patient or family that went well.
What they are checking: Whether they can stay calm and clear when emotions are high and news is hard.
What would you do
A patient is medically ready to leave but has nowhere safe to go. What do you do?
What they are checking: Resourcefulness and persistence when the usual placement options fall through.
The family wants a nursing home, and the patient wants to go home. How do you handle it?
What they are checking: Respect for patient choice and capacity while still taking family concerns seriously.
How do you explain to a physician that a patient's social situation will affect their recovery?
What they are checking: Consulting on socio-emotional factors in a way that changes the medical plan, not just informs it.
About the work
Walk me through how you start discharge planning on the day a patient is admitted.
What they are checking: Whether they plan early instead of scrambling on the day of discharge, which drives length of stay.
How do you assess whether a patient is at the right level of care?
What they are checking: Understanding of concurrent review and how it ties to medical necessity and the patient's plan of care.
What post-acute options are you familiar with, and how do you choose between them?
What they are checking: Working knowledge of home health, skilled nursing, rehab and community supports in a rural region.
You suspect elder abuse or neglect at home. What steps do you take?
What they are checking: Knowledge of mandated reporting duties in Illinois and how to keep the patient safe in the meantime.
What does evidence-based practice look like in your discharge planning?
What they are checking: Whether they use proven tools and standards rather than habit alone to guide decisions.
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Practice this out loudThe full job description
As published by Southern Illinois Healthcare.