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LPN - PHP/IOP

Rogers Behavioral Health · Madison, WI · Full time

Posted Aug 21, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

Tell me about a time you noticed a patient was becoming unstable before anyone else did. What did you see and what did you do?

What they are checking: Whether they can spot early warning signs and act on them instead of waiting for a crisis.

Tell me about a time you made or caught a documentation error. How did you handle it?

What they are checking: Whether they own mistakes openly, which matters because charting is the legal record of care.

How do you keep your own calm when you work with people in distress all day, every day?

What they are checking: Whether they have real habits for managing stress so they stay steady and kind over months, not just weeks.

Why outpatient behavioral health, and why a Monday to Friday clinic setting?

What they are checking: Whether they want this kind of nursing specifically or are only looking for a schedule with no weekends.

What would you do

A patient in group starts shouting and pacing. Talk me through your de-escalation from the first words you'd say.

What they are checking: Whether they reach for calm, verbal techniques first and treat seclusion or restraint as a last resort.

A patient tells you they stopped taking their antidepressant two days ago and asks you not to tell their therapist. How do you respond?

What they are checking: Whether they protect trust while still sharing safety information with the team the way they must.

Discharge day arrives and the paperwork from the provider is incomplete. The family is waiting. What do you do?

What they are checking: Whether they resist rushing a discharge and know how to get the missing pieces without stalling the family.

About the work

Walk me through how you do a medication reconciliation on admission when the patient's list doesn't match what the pharmacy says.

What they are checking: Whether they chase down discrepancies carefully instead of guessing, since a missed med can harm a psychiatric patient.

In PHP and IOP our patients go home every night. What changes about how you watch for psychiatric or physical changes compared with an inpatient unit?

What they are checking: Whether they understand the limited contact window and the need to catch warning signs before the patient leaves for the day.

As an LPN you work under the direction of the RN. Where is the line in Wisconsin between what you can do on your own and what needs the RN?

What they are checking: Whether they know their scope under the Wisconsin Nurse Practice Act and will not drift past it under pressure.

What side effects do you watch for with common psychiatric medications like antipsychotics, lithium or SSRIs?

What they are checking: Whether they have the working med knowledge to notice a reaction in a short outpatient day.

Practice this interview out loud.

Offer builds a real interview for this exact role at Rogers Behavioral Health from your resume and this job description, asks the questions one at a time, and tells you what landed. The first one is free.

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The full job description

As published by Rogers Behavioral Health.

Schedule: Full time - 40 hours/week Monday - Friday - No weekends / holidays / on-call required This position is to help support in our PHP/IOP - Outpatient clinic. The licensed practical nurse performs basic nursing activities in the care of patients so they may achieve or regain, and then maintain, the maximum possible physical, emotional and social function. Role functions are limited and governed by the Wisconsin Nurse Practice Act, the Wisconsin Administrative Code, Wisconsin Board of Nursing, Standards for Nursing Practice, and the corresponding policies and procedures of Rogers Memorial Hospital. Job Duties & Responsibilities: Implement patient care in an assigned patient load. • Observe, document, and monitor each patient’s psychiatric and physical changes and responses to treatment under the direction of the registered nurse (RN). This may include the following duties: • Admission data collection; • Discharge transcribing of information in preparation for discharge; • Medication reconciliation on admission and discharge; • Medication administration (See, ‘E’ below). • Identify potential patient care problems, abrupt changes or impending instability in the patient’s condition, and exercise appropriate intervention leadership to prevent adverse patient outcomes. • Use appropriate de-escalation techniques: quiet room, locked seclusion, or restraints. • Re-evaluate safety level. • Identify alcohol withdrawal syndrome. • Identify significant cardiac and/or respiratory symptoms requiring immediate medical intervention. • Implement patient care based on established care plans, Hospital policies and procedures, and unit standards of care, incorporating the patient’s age-specific and cultural needs as appropriate. • Provide care in complex patient situations (as defined by the hospital) under the standards of the State that they provide care in; under the general supervision of the R.O, physician or other State approved medical professional. Duties to include: • Participate in the patient nursing assessment process. • Obtaining and processing physician orders • Completing medication reconciliation orders and • Creating treatment plan. • Maintain integrity of tube feedings by preparing tube feeding dosages according to physician order. • Administer bolus for tube feeding patients. • Demonstrate safe and correct medication administration by: • Accuracy in medication administration: right patient, right medication, right dose, right time, and right route. • Maintaining current knowledge of the medication’s purpose and effects for each patient, as demonstrated by correct documentation of medication, as well as observations about responses to medication. • Accurately transcribing and implementing physician medication orders, after RN approval of the order. • Maintaining a continual awareness of monitoring the expected and unexpected medication efforts including adverse drug reactions, drug/drug or drug/food interactions, or other unexpected consequences of the medication. • Regularly conducting and documenting patient education about medications and obtaining medication consent. • Maintaining current knowledge about new pharmacologic products, including new medications or medications with new uses/therapeutic action. • Know the various program schedules and assist patients in maintaining these schedules. • Care for patients’ hygienic and physical environment needs and for patients’ personal belongings. • Employ established systems to monitor the location of all patients in assigned areas. • Accompany patients to meals, monitor their behavior, and record their food intake, as directed. Act as an advocate for patients/residents. • Explain patient’s rights so that they can understand and obtain appropriate signatures. • Provide the patient with information and obtain their signature on necessary consents. • Use knowledge of patient rights to assist patients in resolution of complaints / grievances. • Act as a patient advocate, use knowledge of patient rights and responsibilities, and protect patient’s privacy and confidentiality. Assist in the patient orientation process. • Know and employ Hospital policies and procedures regarding unit safety, the necessity of gown/contraband search on admission, and carry out the process in a respectful manner. • Remain sensitive to the individual patient/family stressors upon admission, while providing pertinent unit information. Adhere to the nursing department and Hospital’s Standards of Nursing Practice and Standards of Patient Care. • Protect patients, visitors, and staff from environmental hazards by adhering to the safety and infection control standards. • Participate in continuing education and inservice programs to increase clinical competence and to meet professional needs and goals. • Report information obtained from continuing education programs to unit staff. • Attend 100% of required inservices, as scheduled. Participate in projects, tasks, and continuing education opportunities to improve professional skills and unit/department systems. • Develop goals and objectives for professional growth and discuss ways to achieve them with the Clinical Services manager. • Take the initiative to develop professional skills through continuing education. • Discuss, on a regular basis, progress toward work improvement goals with the Clinical Services manager. • Seek out projects and/or extra tasks to complete, based upon the needs of the unit or the immediate shift. Promote department goals and the mission of the Hospital. • Communicate goals to fellow staff members. • Demonstrate measurable goal achievement. • Maintain department policies and procedures. • Include requirements and guidelines from external agencies (i.e., Joint Commission and Sate of Wisconsin). • Maintain and/or communicate the function backlog to the appropriate party at a set timeframe. • Educate new staff regarding regulations or requirements of those functions that relate to their areas or departments, as directed. • Demonstrate acceptance and training of student interns in the department, as directed. Demonstrate understanding of Joint Commission and other regulatory agency compliance regulations. • Involve self in the learning and the application of standards relevant to the Nursing department. • Participate in inservices/seminars and other meetings, to increase involvement and awareness of regulations. • Involve self in the education of other disciplines regarding Nursing department regulations. Participate in Hospital committees, performance improvement team meetings and team projects, as directed. • Demonstrate punctuality and preparedness. • Demonstrate effective communication and organizational skills, if applicable. • Contribute in a positive, solution-focused manner. • Education and involve self to the Hospital and Nursing department’s performance improvement plans. Conduct self in a professional manner. • Demonstrate organizational skills that promote timely response to all inquiries and to task completion. • Communicate with all individuals in a positive and professional manner. • Attempt to resolve individual issues with peers in a positive, calm manner, with a focus on solution. • Communicate concerns and provide solutions for same. • Attend outside seminars to promote professional growth. • Demonstrate a positive and professional attitude toward parties outside the Hospital (patient families, visitors, vendors, etc.). • Comply with the Hospital’s policies and procedures, including Human Resources, Infection Control and Employee Health policies and programs. • Project a professional image by wearing appropriate, professional attire. Education/Training Requirements: • Licensed Practical Nurse licensed by Wisconsin State Board of Nursing or the State of the Rogers clinical facility. License must be in ‘good standing’ with the Wisconsin State Board of Nursing or the State they practice. • American Heart Association Healthcare Provider CPR certification or American Red Cross Professional Rescue is required within thirty (30) days of date-of-hire. Annual re-certification is required. • Formal training in management of the aggressive patient within sixty (60) days of date-of-hire. Annual re-certification is required. • Previous psychiatric experience with children, adolescents and adults is preferred. The System also includes Rogers Behavioral Health Foundation, which supports patient care, programs, and research; and Rogers InHealth, an initiative that works to eliminate the stigma of mental health challenges. https://rogersbhfoundation.org/ EOE/MFDV Equal Employment Opportunity and Affirmative Action – Rogers Behavioral Health (rogersbh.org) With a career at Rogers, you can look forward to a Total Rewards package of benefits, including: • Health, dental, and vision insurance coverage for you and your family • 401(k) retirement plan • Employee share program • Life/disability insurance • Flex spending accounts • Tuition reimbursement • Health and wellness program • Employee assistance program (EAP) Through UnitedHealthcare, UMR and HealthSCOPE Benefits creates and publishes the Machine-Readable Files on behalf of Rogers Behavioral Health. To link to the Machine-Readable Files, please visit Transparency in Coverage (uhc.com)

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