Jobs › TJX Companies

Loss Prevention Uniformed Guard

TJX Companies · Chicago, IL · $16.60–$18.60 an hour · Full time

Posted Jun 9, 2026 · We last checked this listing on Oct 6, 2026

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Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

This role stands at the front of the store as a visual deterrent. How do you stay alert and approachable over a long shift in one spot?

What they are checking: Whether they can keep focus and a professional stance when the job is mostly watching and being seen.

Tell me about a time you calmed down an upset or angry person. What did you actually say?

What they are checking: Whether they can de-escalate with words and tone, which matters more than size or force here.

Tell me about a time you had to follow a rule you didn't fully agree with.

What they are checking: Whether they will stick to policy consistently, since one guard going off script can hurt the company.

What would you do

You see someone you think just concealed merchandise and is heading for the door. What do you do?

What they are checking: Whether they follow company policy and avoid physical confrontation instead of acting like police.

You'll wear a body worn camera. How does knowing you're being recorded change how you handle tense moments?

What they are checking: Whether they see the camera as protection for everyone and keep their conduct steady and fair.

How do you balance being a deterrent with keeping the shopping experience friendly for honest customers?

What they are checking: Whether they understand that most shoppers are honest and should feel welcome, not watched.

A store associate asks you to step away from the front to help with something on the floor. How do you handle it?

What they are checking: Whether they know their post matters and can say no politely while still being a good partner to the store.

What would you do if a situation started to feel unsafe for you, a customer or an associate?

What they are checking: Whether safety of people comes first over protecting merchandise, which is the judgment the posting asks for.

If a coworker you're friendly with was doing something dishonest, what would you do?

What they are checking: Whether their integrity holds when the person involved is someone they like.

About the work

How would you report an incident to the District Loss Prevention Manager so it's useful later?

What they are checking: Whether they write clear, factual accounts with times and details rather than opinions.

Practice this interview out loud.

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The full job description

As published by TJX Companies.

Marshalls At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer. Job Description: Opportunity: Contribute To The Growth Of Your Career Supports the District Loss Prevention Manager and Store Management by executing core responsibilities, focused on acting as a visual deterrent to prevent potential loss/dishonesty and by wearing a body worn camera. Supports a positive customer shopping experience in the store and maintains a strong store partnership with store teams and loss prevention. Exercises sound judgment in decision-making to ensure their safety, the safety of others, and the protection of the Company brand. Adheres to Company policies and maintains and supports Company culture and values. • Maintains a proper and professional stance in the designated area at the front of the store • Act as a visual deterrent to prevent potential loss/dishonesty • Review and understand the Store Emergency Response Guide • Wear a complete Company approved uniform including a Body Worn Camera • Greet customers appropriately, demonstrate courtesy and respect • Establish and maintain a position at the front of the store or in a department • Respond to customer requests for assistance by referring customers to store management or customer service via a Company issued radio • Observe and report any suspicious behavior or critical incidents to LP or store management • Perform a closing safety sweep of the store with a member of management • Adhere to all Company Policy and Procedure • Document required incidents in AIIM Case Management • Performs other duties as assigned Who We Are Looking For: You! • Strong verbal and written communication • Sound decision making skills • Ability to take initiative and perform well independently • Prioritizes/organizes workload and manages time effectively • Able to stand for long periods of time • 0-2 years retail or security experience Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information. In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. Applicants with arrest or conviction records will be considered for employment. Address: 2544 North Narragansett Location: USA Marshalls Store 0352 Chicago IL This position has a starting pay range of $16.60 to $18.60 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

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