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This position has closed. AbbVie removed this listing from their careers page on Sep 28, 2026. The interview prep below is still useful, and there are similar open roles at the bottom of this page.

Learning Partner (Pharmacy)

AbbVie · North Chicago, IL · Full time · Human Resources

Posted Sep 1, 2026 · We last checked this listing on Sep 27, 2026

Likely interview questions for this role

Written from this job description, not a generic list. Each one notes what the interviewer is really checking.

About your past

This role delivers learning experiences supporting a patient support hub in the pharmacy space. What training delivery have you done?

What they are checking: Direct experience against the role

You'd facilitate training. How do you keep a room engaged in a session people were told to attend?

What they are checking: Facilitation craft

What would you do

You'd curate enterprise learning solutions and align them to a performance cycle. How do you decide whether to build something new or adapt what exists?

What they are checking: Curation as a real decision, named in the posting

You'd develop and manage content, communications and operations for specific business training programs. How do you keep content current when the business changes underneath it?

What they are checking: Maintenance, which training content rarely gets

You'd coordinate across the learning team and business stakeholders. How do you handle a business leader who wants training to fix a problem that is not a training problem?

What they are checking: Diagnosing the real cause, the mark of a good learning partner

Pharmacy and patient support work is regulated and touches patient information. What does that change about how you train people?

What they are checking: The compliance dimension of the content

How do you train someone to have a difficult conversation with a patient who cannot afford their medicine?

What they are checking: The hardest skill in this specific hub

This is based at North Chicago supporting the hub's performance and strategy. What would you want to know about the teams and the current training before you took it?

What they are checking: Whether they diligence the assignment

About the work

What do you understand about what a patient support hub does and who works in one?

What they are checking: The specific operation this training serves

You'd own evaluation for learning. How do you tell whether training changed how people do the job?

What they are checking: Measurement rather than completion rates

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The full job description

As published by AbbVie.

The Learning Partner serves in a critical role to support the delivery of learning experiences and resources that drive OneHUB performance and strategy. The Learning Partner will take the lead on skill gap analysis, project planning, and stakeholder & SME partnerships, to deliver transformative learning solutions to the business. This multifaceted role interacts with employees, vendors, business leaders, and SMEs regularly to support our overall development strategy. We seek a team member who will take initiative and proactively plan ahead to meet current and anticipated needs. The right individual has a polished professional presence, is an expert facilitator, and can use data to confidently make decisions and quickly take action. This person should be highly skilled at project management and be able to lead multiple projects simultaneously and build relationships with the business. Responsibilities: •Lead development/learning solutions through curation and performance cycle alignment of enterprise learning solutions and facilitate training to deliver development and performance results. •Coordinate efforts across Learning & Training team and business stakeholders to provide appropriate learning solutions. Own evaluation for learning solutions and communicate data clearly. •Develop and manage content, communications, and operations of specific business training programs. Lead scheduling and alignment to performance cycle of learning solutions. •Serve as subject matter expert on learning solutions, partner with leaders on needs, determine learning and development objectives, present learning solution options to support business development, and help drive leader and team performance. •Manage multiple projects and events to deliver learning solutions using adult learning best practices to establish and maintain training from design to evaluation and execution. Be the lead person to oversee, troubleshoot, and make decisions that lead to critical project outcomes. Assumes responsibility for project quality and integrity. •Establish and maintain strong relationships with OneHUB leaders, department heads, and SMEs. Lead the onboarding and integration of business new hire and facilitators. •Develop and facilitate innovative and engaging presentations as needed. Partner with other team members to ensure logistics for learning solutions (ILT and VILT) are well executed. Create learning delivery calendar and support launch. •Bachelor’s Degree required in a related field (Learning and Development, Organizational Development, or Adult Education). Advanced degree preferred. 5+ years of related experience required. • Strong consulting skills and experience working with stakeholders to determine needs and provide solutions to address those needs. •Strong relationship and collaboration skills required. Ability to communicate well and influence all levels of the organization. •Previous experience with adult learning theory and learning related technologies required. •Able to work independently and make quick and accurate decisions. Previous experience demonstrating initiative and innovation. •Ability to present ideas and data in engaging and concise written and oral presentations. Master at managing multiple projects simultaneously with an eye for detail. •Strong preference for candidates with pharmaceutical experience ​Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: ​ • The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. ​ • We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.​ • This job is eligible to participate in our short-term incentive programs. ​ Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law. AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community.  Equal Opportunity Employer/Veterans/Disabled. US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more: https://www.abbvie.com/join-us/reasonable-accommodations.html